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uCoz Community » uCoz Modules » File Catalog, Site Catalog, Publisher, Ad Board, Online Games » Issue with the automatic mail (Automatic mail I receive when a user add a new entry)
Issue with the automatic mail
IoCiScommetto
Posts: 42
Reputation: 0

Message # 1 | 5:17 PM
Hallo!

I have a problem with the automatic mail that I receive when a User posts a new entry with the Publisher module.

Some time ago it worked well, I received an email with the details of the User and the entry added, but lately this is what I receive (all emails are the same):



It looks like the code that generates the email is wrong, but I do not know where I can modify it or check it. Do you know what happened and how can I solve this?

Thank you very much for you help!

My site about betting: http://scommesse.ucoz.com
bigblog
*boops*
Posts: 1482
Reputation: 71

Message # 2 | 5:20 PM
Quote IoCiScommetto ()
how can I solve this?

You can't solve it. We will. It's on our list.

hey i'm joe, please don't call me on my real name because you're gonna misspell or mispronounce it and it drives me nuts

i do not work for the company anymore, sorry for the late replies
pfp by Natalie Butler
IoCiScommetto
Posts: 42
Reputation: 0

Message # 3 | 5:37 PM
Thanks!
My site about betting: http://scommesse.ucoz.com
Sunny
Posts: 9296
Reputation: 456

Message # 4 | 7:49 PM
IoCiScommetto, when exactly did the problem appear and what's the URL of your website?
I'm not active on the forum anymore. Please contact other forum staff.
IoCiScommetto
Posts: 42
Reputation: 0

Message # 5 | 8:18 PM
I do not remember when the problem appear. The website URL is http://scommesse.ucoz.com

I just realized another thing (I do not know if I should open another thread). I changed my email, and I do not have access to the old one, that was the mail I use to firstly register on Ucoz.
Now I do not receive the emails anymore (for example when there is a new reply to my post) because although I can't change the email associated to my account. What should I do?
Thank you for your help.

My site about betting: http://scommesse.ucoz.com
Sunny
Posts: 9296
Reputation: 456

Message # 6 | 1:26 PM
IoCiScommetto, where exactly did you change the email? In common settings or in your Webtop?
I'm not active on the forum anymore. Please contact other forum staff.
IoCiScommetto
Posts: 42
Reputation: 0

Message # 7 | 2:28 PM
I tried on the Webtop, now I see the correct address. I believe this problem is solved.

What do you mean with "common settings"?

And what about the other problem? I have further information, when an user modifies an entry instead of adding one, the email arrives correctly.. The problem is just when they add a new one.
I hope this is helpful

Thank you for your help

My site about betting: http://scommesse.ucoz.com
Post edited by IoCiScommetto - Tuesday, 2015-03-10, 2:32 PM
bigblog
*boops*
Posts: 1482
Reputation: 71

Message # 8 | 9:26 PM
IoCiScommetto, Control Panel >> Settings >> Common settings >> Contact details >> change.
hey i'm joe, please don't call me on my real name because you're gonna misspell or mispronounce it and it drives me nuts

i do not work for the company anymore, sorry for the late replies
pfp by Natalie Butler
Sunny
Posts: 9296
Reputation: 456

Message # 9 | 10:37 AM
Quote IoCiScommetto ()
And what about the other problem? I have further information, when an user modifies an entry instead of adding one, the email arrives correctly..


They are two different notification. The problem was forwarded to the developers and will be fixed. Please accept our apologies for the inconvenience.

I'm not active on the forum anymore. Please contact other forum staff.
IoCiScommetto
Posts: 42
Reputation: 0

Message # 10 | 2:29 PM
Quote Sunny ()

They are two different notification. The problem was forwarded to the developers and will be fixed. Please accept our apologies for the inconvenience.


Thank you for your help.
Do you know how long will it take for the problem to be solved?

My site about betting: http://scommesse.ucoz.com
Sunny
Posts: 9296
Reputation: 456

Message # 11 | 2:47 PM
IoCiScommetto, I'll check the status of the task, but it will be on Monday.
I'm not active on the forum anymore. Please contact other forum staff.
uCoz Community » uCoz Modules » File Catalog, Site Catalog, Publisher, Ad Board, Online Games » Issue with the automatic mail (Automatic mail I receive when a user add a new entry)
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