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uCoz Community » Communication » General Talk » Cannot attach domain (problem reported)
Cannot attach domain
Fred2625
Posts: 27
Reputation: 0

Message # 1 | 5:44 PM
Can anybody tell me how to apply those name servers?

Thank you

Message I got:

The domain fortificase.com has been parked but not yet attached to the account

The domain has an incorrect set of name servers: dns1.50webs.com, dns2.50webs.com

Once you have bought a domain or have made any changes to its settings you need to wait 12 hours.

The following list of name servers must be applied: ns1.ucoz.net, ns2.ucoz.net
Post edited by Fred2625 - Friday, 2015-03-13, 5:45 PM
bigblog
*boops*
Posts: 1479
Reputation: 71

Message # 2 | 7:00 PM
Fred2625, you can edit name servers in the domain's control panel (not the uCoz one). For futher instructions, please check out the documentation/FAQ (if any) of the domain name provider. If there is not any documentation/FAQ, try to contact the technical support of the domain provider.
hey i'm joe, please don't call me on my real name because you're gonna misspell or mispronounce it and it drives me nuts

i do not work for the company anymore, sorry for the late replies
Fred2625
Posts: 27
Reputation: 0

Message # 3 | 10:53 PM
Now that I have applied your servers ns1.ucoz.net, ns2.ucoz.net in my original domain host, the emails to my corresponding email addresses do not reach me anymore!

spireluz.com
fortificase.com

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of
its recipients. This is a permanent error. The following address
failed:

"safety@spireluz.com":
SMTP error from remote server after RCPT command:
host: spireluz.com
5.7.1 <safety@spireluz.com>: Relay access denied

--- The header of the original message is following. ---

Received: from [192.168.1.64] ([87.112.27.95]) by mail.gmx.com (mrgmx003) with
ESMTPSA (Nemesis) id 0MQhyf-1Yz9Lx0uy5-00U5qK for <safety@spireluz.com>; Sun,
15 Mar 2015 23:42:40 +0100
Subject: test from ipad mail
From: "F. Diaz" <fediaz@gmx.com>
Content-Type: text/plain;
charset=us-ascii
X-Mailer: iPad Mail (12B410)
Message-Id: <73712C8B-6838-435C-8CE8-6D64417E443B@gmx.com>
Date: Sun, 15 Mar 2015 22:42:38 +0000
To: "safety@spireluz.com" <safety@spireluz.com>
Content-Transfer-Encoding: 7bit
Mime-Version: 1.0 (1.0)
X-Provags-ID: V03:K0:GdLkdzsv30xEFcdVDUlPA1+TVbRK5CDs0tl8n8472IBv7UeSAXj
7VRTAf/il0XRgnrsaQzhRLAEtml7PwOfF0IFEAzG4fmP7jrE8iT8rDUBDUYwaEJOfN1ahiy
hol5wsVz9DsjOyL/pBhF+RhNYUKxBM+jV9I2MeBmX30WlK+EU3D+POQk9sLlYSckgkxFxcK
FcLvERXvZ8lXsGSFuFE/A==
X-UI-Out-Filterresults: notjunk:1;
Paradox
Posts: 3276
Reputation: 145

Message # 4 | 11:00 AM
Fred2625, okay, so your email server will require you to setup the MX records in the domain control panel, however, before we can look at doing that what method have you used to attach your domain to your uCoz website?

Could you also identify for us the MX/email records that you are instructed to apply by your email server? You'll generally find these in the help section of most hosts. smile

Developer, Designer, Communicator.
Been here for 6 years and counting.
Visit me at alexmoloney.me.
Fred2625
Posts: 27
Reputation: 0

Message # 5 | 2:36 PM
Hello,

These are the settings for the servers and email boxes with my host:

they are both similar for spireluz.com and fortificase.com

Thanks

Added (2015-03-16, 8:46 PM)
---------------------------------------------
Please note, this has become urgent. I am not getting my email

Added (2015-03-17, 2:02 PM)
---------------------------------------------
I need an aswer to this, PLEASE, I am not getting emails

Added (2015-03-17, 2:33 PM)
---------------------------------------------
My host told me this:

Please note that the domains for the emails don't have MX records and as such the emails aren't managed by us:
host fortificase.com
fortificase.com has address 213.174.157.140
host spireluz.com
spireluz.com has address 213.174.157.140

you will need to add our MX records from your DNS manager if you wish for the emails to work with us .

Added (2015-03-17, 2:36 PM)
---------------------------------------------
My host told me this too:

The domains in question aren't using your name servers:
Domain Name: SPIRELUZ.COM
Registrar: LIQUIDNET LTD.
Sponsoring Registrar IANA ID: 1472
Whois Server: whois.liquidnetlimited.com
Referral URL: http://www.liquidnetlimited.com
Name Server: NS1.UCOZ.NET
Name Server: NS2.UCOZ.NET

you will need to contact UCOZ.NET about where you can edit your domain's DNS records .

The needed MX record that must be added is :
mail.50webs.com

Attachments: 7233843.jpg(25Kb) · 1474324.jpg(24Kb) · 4166656.jpg(21Kb) · 3193449.jpg(30Kb)
Sunny
Posts: 9296
Reputation: 456

Message # 6 | 4:22 PM
Fred2625, you can add the necessary MX records in the Control Panel of your uCoz websites: Control Panel -> Domain attachment -> Edit domain records in expert mode.
I'm not active on the forum anymore. Please contact other forum staff.
Fred2625
Posts: 27
Reputation: 0

Message # 7 | 10:32 AM
Hello, this is what I did, is it right? Nothing has happened. Is there a waiting time?

Added (2015-03-17, 7:10 PM)
---------------------------------------------
I wrote @ in the box before .spireluz. com but when I press save it just disappears. Why?

Added (2015-03-18, 10:32 AM)
---------------------------------------------
I need an answer to this! I am not getting my email!

Attachments: 6603349.jpg(59Kb)
Paradox
Posts: 3276
Reputation: 145

Message # 8 | 11:13 AM
Fred2625, it can take up to 48 hours for domain records changes to be processed. Hopefully this won't take as long. From what I can see this appears to be correctly set up. smile Let us know on the progress.
Developer, Designer, Communicator.
Been here for 6 years and counting.
Visit me at alexmoloney.me.
Fred2625
Posts: 27
Reputation: 0

Message # 9 | 11:22 AM
Is it right that the entry disappears after you press save?
Paradox
Posts: 3276
Reputation: 145

Message # 10 | 11:35 AM
Fred2625, ohh okay, I see what you're saying now. No, it shouldn't disappear at all.

Entering the @ symbol as the "Sub Domain" should be correct, so I'm not too sure what's going on. Hopefully Sunny will be able to shine some light on the subject. Hopefully she'll be online to reply soonish. smile

Developer, Designer, Communicator.
Been here for 6 years and counting.
Visit me at alexmoloney.me.
Fred2625
Posts: 27
Reputation: 0

Message # 11 | 3:48 PM
I have heard from another poster that he had the same problem with the MX entry disappearing after you press Save
Sunny
Posts: 9296
Reputation: 456

Message # 12 | 5:27 PM
Fred2625, I'll ask the techs to have a look at your website.
I'm not active on the forum anymore. Please contact other forum staff.
Sunny
Posts: 9296
Reputation: 456

Message # 13 | 12:43 PM
Fred2625, I'm sorry for the delay. If MX records are not saved after you have added them, please make sure that you inserted priority before the record, e.g.



10 and 20 are the priority here.

I'm not active on the forum anymore. Please contact other forum staff.
Fred2625
Posts: 27
Reputation: 0

Message # 14 | 2:59 PM
Thanks, it works with the 10 added before and don't forget to enter @ before the domain name in the box
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