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uCoz Community » Archives » Locked » Virus on site being reported
Virus on site being reported
Pru
Posts: 29
Reputation: 0

Message # 1 | 12:47 PM
A user has reported that her anti-virus checker (AVIRA INTERNET SECURITY) is reporting a virus on my site http://thebakerboy.ucoz.com/

The report she is getting (which is in French unfortunately) is:

Un virus ou un programme indésirable a été trouvé dans les données HTTP du site demandé.
URL demandée: http://thebakerboy.ucoz.com/photo
Information: Contient le modèle de détection du virus de script Java JS/ScriptIP-inf.I
Généré par Protection Web 12.01.06.17, AVE 8.2.8.28, VDF 7.11.21.76

Please can someone advise me what I should do about this.

Thankyou.

Added (2012-01-19, 6:47 AM)
---------------------------------------------
I've now reported this to Technical Support and am awaiting a response from them.

Sunny
Posts: 9296
Reputation: 456

Message # 2 | 9:18 AM
Pru, I forwarded the problem to them as well.
I'm not active on the forum anymore. Please contact other forum staff.
Pru
Posts: 29
Reputation: 0

Message # 3 | 1:23 AM
Thank you Sunny. They checked my site and said there was no virus. I don't know what the problem was, but the user has now said she's no longer being blocked. I appreciate your help in escalating this to Tech Support, as I was very worried that if I had a virus my other users would be affected.
Sunny
Posts: 9296
Reputation: 456

Message # 4 | 9:17 AM
Pru, most probably it was an antivirus's mistake.
I'm not active on the forum anymore. Please contact other forum staff.
Infinity2605
Posts: 24
Reputation: 1

Message # 5 | 2:13 AM
Malwarebytes Anti-Malware blocking all ucoz websites.
Sunny
Posts: 9296
Reputation: 456

Message # 6 | 9:35 AM
Infinity2605, please provide more info - what are the websites/servers that are blocked? You can access the forum - or do you have to turn off Malwarebytes Anti-Malware for this purpose? Can you access ucoz.com and unet.com?
I'm not active on the forum anymore. Please contact other forum staff.
Fermi
Posts: 18
Reputation: 4

Message # 7 | 11:09 AM
A member said that he have been getting this warning from his antivirus since he joined my site

http://imageshack.us/photo/my-images/7/summerglauwikimalwarewa.jpg/

my site is http://summerglauwiki.com
Sunny
Posts: 9296
Reputation: 456

Message # 8 | 1:50 PM
Fermi, the IP address on the screenshot does not belong to uCoz. Does the user see the message on your website only? What about other uCoz websites?
I'm not active on the forum anymore. Please contact other forum staff.
Fermi
Posts: 18
Reputation: 4

Message # 9 | 6:03 PM
Quote (Sunny)
Does the user see the message on your website only? What about other uCoz websites?


The user see the message on other ucoz sites too. I just asked him to visit a couple of ucoz sites. He did that and told me that he was blocked by his malware protection on all of them
Sunny
Posts: 9296
Reputation: 456

Message # 10 | 9:33 AM
Fermi, and one more question - is the message the same? I mean the IP address.
I'm not active on the forum anymore. Please contact other forum staff.
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