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uCoz Community » Additional Services » Account Management » Can't log into Control Panel and other troubles (Control panel features)
Can't log into Control Panel and other troubles
Natashko
Posts: 3366
Reputation: 171
Message # 1 | 3:13 PM
I cannot log into the Control Panel, it says incorrect username or password.
Please use the Control Panel password reminding form: http://www.ucoz.com/main/?a=remind

Is it possible for 2 people to be logged into the Control panel simultaneously?
Yes, it is. The maximum number of simultaneous logins to the Control Panel is set in security settings of the Control panel. It can be set to the maximum of 4.

If there are several administrators on the website, is it possible to track who logged into the Control Panel and when?
It can be viewed in "Action log", that can be found in Control Panel -> Security.

If I make someone an administrator, will he/she be able to log into the Control Panel and change something there?
No. When you make an administrator, it is not necessary to tell him/her the Control Panel password. Even if an administrator knows the password, it cannot be changed without the answer to the secret question.

How to change the Control Panel password?
You can change the Control Panel password like this: log in to the Control Panel (add /admin to the name of the website, e.g. mysite.ucoz.com/admin) -> Security -> Change account password -> Separate password. In order to do this you will have to be able to answer the secret question as well.



How can I find out when my website was created?
The creation date can be found on the main page of the Control Panel.

Why can't I create a website backup, if the website occupies more than 75% of the disk space?
The remaining disk space is not enough to create a website backup as available Mbs have to be used by the backup copy.
Davor24
Posts: 327
Reputation: 10
Message # 211 | 9:39 PM
On both my site many of my user can't see chat from chrome browser but on mozila it work's fine and for the others it's reverse work on chrome but not on mozilla. Both site are on server 48.

Link to one of them: http://www.vojvodinanet.com
Sunny
Posts: 9296
Reputation: 456
Message # 212 | 10:10 AM
Davor24, Firefox:



Chrome:



What are the exact browser versions the users have the problem in?

And how exactly is your question related to Control Panel problems? Please post on the proper board http://forum.ucoz.com/forum/21

I'm not active on the forum anymore. Please contact other forum staff.
deda
Posts: 1
Reputation: 0
Message # 213 | 6:42 AM
i can't find my renew password link in my email. it keeps saying i have the wrong login but i know its right because i wrote it down. any help please?
Sunny
Posts: 9296
Reputation: 456
Message # 214 | 8:51 AM
deda, did you check the spam folder? What email service do you use?
I'm not active on the forum anymore. Please contact other forum staff.
Merenwen
Posts: 8
Reputation: 0
Message # 215 | 3:28 PM
I can't get into control panel it says incorrect user/password

I did the reminder and I am entering right password so what can I do now?
Sunny
Posts: 9296
Reputation: 456
Message # 216 | 3:48 PM
Merenwen, make sure you are entering the correct one of the two passwords. You need the second one, the Webtop password.
I'm not active on the forum anymore. Please contact other forum staff.
Gz
Posts: 3
Reputation: 0
Message # 217 | 11:57 PM
Hello, I can't log in to my control panel and I tried using the link: http://www.ucoz.com/main/?a=remind. The problem is the link just redirects to www.ucoz.com.
bigblog
REEEEEE
Posts: 1349
Reputation: 65
Message # 218 | 10:50 AM
Gz, use this link: http://guid.uid.me/remind/
i breathe... sometimes
Gz
Posts: 3
Reputation: 0
Message # 219 | 8:27 PM
Quote bigblog ()
Gz, use this link: http://guid.uid.me/remind/


Thank you for responding.

I have been using that remind option for the past few days. On my first 3 tries I received the emails many hours after I used the remind option so when I tried opening them, the links are already expired. I tried doing them again but now I'm not receiving any email anymore. I also checked my spam folder and it's not in there. I'm using yahoo mail btw just in case that info is of any help. And I can still log in to Uid just fine, this is only happening to my webtop/control panel log in.
helte6213
Posts: 184
Reputation: 0
Message # 220 | 2:18 PM
Please do not duplicate your posts. (bigblog)
Davor24
Posts: 327
Reputation: 10
Message # 221 | 2:06 PM
For 4-5 days already i have problems with loading site and Error 500 especially at night.

Server 48
http://prntscr.com/9uluf3
Post edited by Davor24 - Monday, 2016-01-25, 2:07 PM
Sunny
Posts: 9296
Reputation: 456
Message # 222 | 4:16 PM
Davor24, there were no reported problems with the server. Please provide the exact timeframes and screenshots.
I'm not active on the forum anymore. Please contact other forum staff.
3RDGREE
Posts: 2
Reputation: 0
Message # 223 | 7:20 PM
I cant login to control panel. when i press reset it asks for my number. I put my number in and it doesnt recognise my number. i have tried putting +44 and 44 and so many times it wont do it. My password for control panel has stayed the same for years so please help me
3rdegree
Posts: 2
Reputation: 0
Message # 224 | 7:37 PM
This is our website and I am now logged in as the web master www.3rdegreeburns.com
Sunny
Posts: 9296
Reputation: 456
Message # 225 | 4:40 PM
3rdegree, if you need assistance remembering the correct answer to the security questions, please contact the Support Team using the form at http://www.ucoz.com/contact . The phone number must be entered in the international format but without the + signs and without hyphens or brackets, enter only digits.
I'm not active on the forum anymore. Please contact other forum staff.
uCoz Community » Additional Services » Account Management » Can't log into Control Panel and other troubles (Control panel features)
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