• Page 1 of 1
  • 1
uCoz Community » Additional Services » Account Management » Multiple registration glitch
Multiple registration glitch
krootz
Posts: 20
Reputation: 0

Message # 1 | 7:12 PM
I have a user who said she only tried 2 times to register and it's not letting her. But when I looked at the users list, I saw multiple registrations of that person and of course this also appeared on the forum users. Since this is a uid, the system said I can only block but not delete. Is there a work around that you can do to remove the entries or hide blocked users from the forum members list? It's obviously a glitch at the time of registration.



uCoz website is pinayclashers.clan.su

Thanks for the help!
Attachments: 7454247.gif (48.3 Kb)
joexyz
JOE-vascript
Posts: 1770
Reputation: 78

Message # 2 | 8:47 PM
krootz, unfortunately you can not delete these accounts, but you can prevent the repeating of the situation.

Go to Control panel >> Users module >> Module settings, and check the Block repeated e-mails option. If you do thit, the user can't re-register with the same e-mail address anymore.


hey i'm joe and i do not work for the company anymore, please contact other staff or tech support
icon by ch-chau

sometimes i lurk here
krootz
Posts: 20
Reputation: 0

Message # 3 | 7:37 PM
Not being able to delete, I set them all to have a group role "Blocked". Now, can I I make all the members that are "Blocked" not appear on the forum member's list? I dont want other users to see blocked members anyway and this will in effect help hide the multiple registrations as well from forum users.
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 4 | 2:40 AM
krootz, you can technically delete users using the mass transfer/removal of accounts features. You have to be highly attentive when using this feature, however, else risk incidentally deleting every active user account on your website, or even a large portion of them.

You can find information on this feature here: http://forum.ucoz.com/forum/7-13311-1#76042

Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
krootz
Posts: 20
Reputation: 0

Message # 5 | 8:23 PM
Paradox, the mass delete/transfer does not seem to be finding any user no matter what combination I select. Is this feature broken? cry
joexyz
JOE-vascript
Posts: 1770
Reputation: 78

Message # 6 | 8:48 PM
krootz, no, it's not broken. The criteria should be like this:



If the users are registered earlier than a day, the Mass delete/transfer feature will not find any users (in my case).

hey i'm joe and i do not work for the company anymore, please contact other staff or tech support
icon by ch-chau

sometimes i lurk here
krootz
Posts: 20
Reputation: 0

Message # 7 | 9:04 PM
bigblog, thanks for the reply, but as i've said, i've tried all the different combinations, different groups, activity low, insignificant, checked and unchecked that email is not confirmed, but everytime i click "Find User" with any of the combinations, no users are found.
Sunny
Posts: 9296
Reputation: 456

Message # 8 | 10:39 AM
krootz, the feature works. Provide a screenshot of the combination you are trying to use and the URL of your website.
I'm not active on the forum anymore. Please contact other forum staff.
krootz
Posts: 20
Reputation: 0

Message # 9 | 4:40 PM
Sunny,

Here's a screenshot. I'm basically just using the FIND USER, all members, nothing comes up. I was trying to remove blocked members earlier and nothing was happening so I decided to test and see if the find user was picking up any user. Even with confirmed or unconfirmed email, nada.

[img]http://http://pinayclashers.com/images/users.gif[/img]
[url=http://http://pinayclashers.com/images/users.gif][/url]

ucoz website: pinayclashers.com / pinayclashers.clan.su

Thanks!
Post edited by krootz - Thursday, 2014-09-04, 7:00 PM
joexyz
JOE-vascript
Posts: 1770
Reputation: 78

Message # 10 | 7:05 PM
krootz, please, upload the screenshot to Imgur, or use Jing. I can see just a "Forbidden" message if I open the screenshot in new page biggrin
hey i'm joe and i do not work for the company anymore, please contact other staff or tech support
icon by ch-chau

sometimes i lurk here
krootz
Posts: 20
Reputation: 0

Message # 11 | 7:01 PM
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 12 | 7:09 PM
krootz, you're currently searching for users who have registered 2+ months ago. Adjust this to 1 weeks and earlier. smile
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
uCoz Community » Additional Services » Account Management » Multiple registration glitch
  • Page 1 of 1
  • 1
Search: