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| uCoz Community » Additional Services » Account Management » Site not found and other troubles (access problems) |
| Site not found and other troubles |
1. If a website can be loaded at least from one computer, then the problem is not with the uCoz system. What is to be done? - Direct attention to your ISP. 2. If a group of websites does not load, the administration is aware and is fixing it. What is to be done? - Wait. 3. If all but you can enter the website, then your IP is temporarily blocked because it belongs to the same network segment as the hacker's, who is attacking the server. After the attack is over the blocking will be disabled. Duration of the attack is known to the hacker only. 4. If you have just attached a domain you should wait 24 hours on the average. 5. If your website opens in one browser but doesn't open in another, then the problem is in the browser or firewall settings. We do not inform users about unscheduled maintenance (emergency) works. In this case accept our apologies for temporarily inconvenience. "Requested site is not registered at uCoz Web Service SITE NOT FOUND" It means that the website with such address has never been registered at uCoz. So you have made a mistake when typing the address. SITE NOT FOUND The website "website_address" is disabled due to inactivity and will be deleted in several days. Restoration instructions have been sent to the registration e-mail of the website owner. The website is disabled, because it was considered inactive. It means that no one visited the website for 40 days. An automatic notification was sent to the e-mail address of the website owner. Follow the restoration instructions there and activate your website. It needs to be done not later than 15 days after the website was disabled. If the e-mail address of the website owner isn't confirmed, the automatic notification is not sent. If you use Yahoo as your e-mail provider, there are poor chances of receiving restoration instructions. What should I do if I haven't received a message with the restoration link? The message could be regarded as spam, and as a result could get into Spam/Junk folder of the e-mail service you use or could be deleted. Please check the contents of the Spam folder, and if the message is not there contact the support service of your e-mail provider. You are the one who is their customer and you can influence the quality of their work and the correctness of mail delivery. If you can't find this message – contact uCoz Technical Support. If you have other websites, you may contact Technical Support service via Control Panel of your active website. What kind of message to uCoz Technical Support service should I write, if I want my website to be restored? Do not forget to provide your website address. SITE NOT FOUND The requested site "site_address" is not registered at uCoz Web Service It means that the website has been deleted and the restoration link is not active any more. «Account is blocked» The owner of the website who wants to recover the account should remove the reasons why the website was blocked (They are always specified in the message about blocking). And then inform the uCoz Abuse Service about it. Use this form here: http://www.ucoz.com/abuse/ What kind of message to uCoz Abuse Service should I write, in case my website is blocked? Be sure to provide the address of your website. Specify the approximate date of blocking. Be as specific as possible, when asking questions or requesting something. I'm not active on the forum anymore. Please contact other forum staff.
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adytzu1_vl01, according to the website statistics there were no visitors from 08.29 till 09.04 and in August. And note that if a website was disabled for inactivity before, next time it is disabled not after 40 days, but after 5 days of inactivity.
I'm not active on the forum anymore. Please contact other forum staff.
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Is it your site ? Check your site address properly.. If it is ok .. contact tech. support: http://www.ucoz.com/main/?a=contact
Unlike computers, no human brain has ever said:" Hard drive full."
Post edited by Sanjay_149 - Wednesday, 2010-09-22, 12:20 PM
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Hello, I had three sites, and went a while without any time to work on them. Any time I got a message warning me of their deletion, I would revive the sites. The main one I wanted was "www.theorder.ucoz.com." It is possible that the messages got into my spam filter, but they are not there now. That said, is it possible to restore at least this site, or is it gone forever?
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Server s36 is down again.
ping screenshot --> http://img844.imageshack.us/img844/535/ss20101004195130.jpg Is there any way to get place on a more reliable server? I pay for it if it is possible! Look at this diagram: The problem is not my site's code! Sometimes it loads very fast, but only for a few hours, mostly late at night. If the server is overloaded, please provide a new one. I don't mind if i have to pay for it, but i really need a good speed. Thank you! Post edited by Cartman - Monday, 2010-10-04, 7:01 PM
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Cartman, the techs say there were no problems with s36 yesterday. Please run a traceroute (guide: http://forum.ucoz.com/forum/30-2310-1 ) next time when you have access problems and post the results here.
Sir_Kow, http://www.ucoz.com/main/?a=contact I'm not active on the forum anymore. Please contact other forum staff.
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dear sir/madam
my site is been deactivcated kindly activate the same with regards |
kmukundank, contact Tech. Support via http://www.ucoz.com/main/?a=contact
I'm not active on the forum anymore. Please contact other forum staff.
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Quote (Sunny) Cartman, the techs say there were no problems with s36 yesterday. Please run a traceroute (guide: http://forum.ucoz.com/forum/30-2310-1 ) next time when you have access problems and post the results here. Ok so here are the results: webservice results: and a few more: Hope you can find out something from these numbers. |
Sunny, Thank you for your answers, but it doesn't help
 My site has about 2000 visitors per day, and all of them saying that the site is too slow, and the google analistics also say that my site is slower then the 99% of the websites all aroud the world. So it all means that it's nothing to do with my ISP. Im very sad, because i like the ucoz system, and i built a great site with it, but now i have to leave ucoz. |
Cartman, I do not think that all 2000 users have problems. For me your website loads fine and fast, and if you check the following link you will see that the website loads fine from most parts of the world: http://host-tracker.com/check_res_ajx/5681324-0/
You can also try to access your website using proxy to see whether the problem will remain. I still suggest that you try to contact your network provider. I'm not active on the forum anymore. Please contact other forum staff.
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