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uCoz Community » Additional Services » Account Management » Site not found and other troubles (access problems)
Site not found and other troubles
Sunny
Posts: 9296
Reputation: 456
Message # 1 | 12:48 PM
1. If a website can be loaded at least from one computer, then the problem is not with the uCoz system.
What is to be done? - Direct attention to your ISP.

2. If a group of websites does not load, the administration is aware and is fixing it.
What is to be done? - Wait.

3. If all but you can enter the website, then your IP is temporarily blocked because it belongs to the same network segment as the hacker's, who is attacking the server. After the attack is over the blocking will be disabled. Duration of the attack is known to the hacker only.

4. If you have just attached a domain you should wait 24 hours on the average.

5. If your website opens in one browser but doesn't open in another, then the problem is in the browser or firewall settings.


We do not inform users about unscheduled maintenance (emergency) works. In this case accept our apologies for temporarily inconvenience.


"Requested site is not registered at uCoz Web Service SITE NOT FOUND"


It means that the website with such address has never been registered at uCoz. So you have made a mistake when typing the address.


SITE NOT FOUND

The website "website_address" is disabled due to inactivity and will be deleted in several days. Restoration instructions have been sent to the registration e-mail of the website owner.

The website is disabled, because it was considered inactive. It means that no one visited the website for 40 days. An automatic notification was sent to the e-mail address of the website owner. Follow the restoration instructions there and activate your website. It needs to be done not later than 15 days after the website was disabled.

If the e-mail address of the website owner isn't confirmed, the automatic notification is not sent. If you use Yahoo as your e-mail provider, there are poor chances of receiving restoration instructions.

What should I do if I haven't received a message with the restoration link?


The message could be regarded as spam, and as a result could get into Spam/Junk folder of the e-mail service you use or could be deleted.
Please check the contents of the Spam folder, and if the message is not there contact the support service of your e-mail provider. You are the one who is their customer and you can influence the quality of their work and the correctness of mail delivery.
If you can't find this message – contact uCoz Technical Support. If you have other websites, you may contact Technical Support service via Control Panel of your active website.


What kind of message to uCoz Technical Support service should I write, if I want my website to be restored?


Do not forget to provide your website address.


SITE NOT FOUND
The requested site "site_address" is not registered at uCoz Web Service


It means that the website has been deleted and the restoration link is not active any more.


«Account is blocked»


The owner of the website who wants to recover the account should remove the reasons why the website was blocked (They are always specified in the message about blocking). And then inform the uCoz Abuse Service about it. Use this form here: http://www.ucoz.com/abuse/


What kind of message to uCoz Abuse Service should I write, in case my website is blocked?


Be sure to provide the address of your website. Specify the approximate date of blocking. Be as specific as possible, when asking questions or requesting something.

I'm not active on the forum anymore. Please contact other forum staff.
Nocticula
Posts: 15
Reputation: 0
Message # 16 | 10:31 AM
hmm... well and I'm not from UK - but can same problem be for me? my "raganius" site works perfectly, but http://nocticula.ucoz.com got same problem as DarkSnow. Maybe you could simply delete it, so I would make myself a new one instead if anything is wrong with it? It happend some time ago now, somehow right after I did re-directing to main page, for it to go as /news biggrin
Sunny
Posts: 9296
Reputation: 456
Message # 17 | 10:54 AM
Nocticula, yeah, there is a redirection problem. Log in to your Control Panel and cancel the redirection.
I'm not active on the forum anymore. Please contact other forum staff.
Nocticula
Posts: 15
Reputation: 0
Message # 18 | 11:14 AM
that's the thing - I can't login smile I put it all right, it begins to load but never finishes it, and when it does - gives me same as if I tried to open my page - "The page cannot be found" thing.
Armaros
Posts: 1424
Message # 19 | 3:59 PM
You can login into CP. Recall what you did the last with the web-site before this problem appeared.
Nocticula
Posts: 15
Reputation: 0
Message # 20 | 4:49 PM
I can't. I tried. I get in ucoz.com, I place my login, turn it to "ucoz.com", enter my pass and then get "page not found" as if my net was gone or smth like that.
When this problem appeared I simply changed positions of my buttons, I mean - litherature near fan fic and such and INSIDE of it, i did redirection, were it goes like "if you enter short smt like /news, redirection will be [fast] unoticeble", so I placed /news there were it should be, pressed "save" and - nothing worked. Few seconds before that I saved buttons and got same - not working anymore.
Some time ago I did this with my other ucoz site (in "at.ua") and it worked and still works perfectly...

Armaros
Posts: 1424
Message # 21 | 6:32 PM
Nocticula, http://nocticula.ucoz.com/admin Tried this?
Nocticula
Posts: 15
Reputation: 0
Message # 22 | 9:55 PM
uh... no shy thank you Armaros, second time you saved me happy (I only tried loging through ucoz.com, this with /admin worked... )
thevuong9x
Posts: 1
Reputation: 0
Message # 23 | 1:34 PM
I've finished designing a website in ucoz.com system. I changed some custom for Vietnamese people. And a trouble happens, it's time I quit the site, a box appears as follows: Under service
Administrators Login
Login :........
Password :.........
Login
I do not know how to see the site news without login. Please help me.
this is my website: http://tuoihoctro.ucoz.com

Thanks!

Armaros
Posts: 1424
Message # 24 | 5:20 PM
hell, explain properly!

thevuong9x, Control Panel -> Settings -> Common Settings -> Un-mark: Site is temporary down.

Sorin
Posts: 3
Reputation: 0
Message # 25 | 7:59 PM
Why my 2 sites are directly deleted for no reason ?
alltv.ucoz.com and tvgratis.ucoz.net
Thanks!
Armaros
Posts: 1424
Message # 26 | 1:26 PM
Sorin, here you wont find answer. There can be many reasons - inactivity, breaking ToS.
Sorin
Posts: 3
Reputation: 0
Message # 27 | 7:44 PM
I think that was not erased by ucoz, was someone hacked. Wish I could use this subdomains to redirect
Ucoz not delete, ucoz blocks and allow to retrieve data
I 7-8000 users/day
Post edited by Sorin - Sunday, 2009-04-26, 7:47 PM
Armaros
Posts: 1424
Message # 28 | 7:53 PM
uCoz system is very good against hackers if you fill in the information
uCoz requires properly. If you pass out your info, it's your problem.
Sorin
Posts: 3
Reputation: 0
Message # 29 | 10:45 PM
I never pass out my info.
So, I want to use again this my 2 domains removed by hackers. But currently not is available again for registration. What should I do?
Post edited by Sorin - Sunday, 2009-04-26, 10:48 PM
Sunny
Posts: 9296
Reputation: 456
Message # 30 | 9:58 AM
Sorin, contact Tech. Support.
I'm not active on the forum anymore. Please contact other forum staff.
uCoz Community » Additional Services » Account Management » Site not found and other troubles (access problems)
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