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uCoz Community » Additional Services » Account Management » Site not found and other troubles (access problems)
Site not found and other troubles
Sunny
Posts: 9296
Reputation: 456
Message # 1 | 12:48 PM
1. If a website can be loaded at least from one computer, then the problem is not with the uCoz system.
What is to be done? - Direct attention to your ISP.

2. If a group of websites does not load, the administration is aware and is fixing it.
What is to be done? - Wait.

3. If all but you can enter the website, then your IP is temporarily blocked because it belongs to the same network segment as the hacker's, who is attacking the server. After the attack is over the blocking will be disabled. Duration of the attack is known to the hacker only.

4. If you have just attached a domain you should wait 24 hours on the average.

5. If your website opens in one browser but doesn't open in another, then the problem is in the browser or firewall settings.


We do not inform users about unscheduled maintenance (emergency) works. In this case accept our apologies for temporarily inconvenience.


"Requested site is not registered at uCoz Web Service SITE NOT FOUND"


It means that the website with such address has never been registered at uCoz. So you have made a mistake when typing the address.


SITE NOT FOUND

The website "website_address" is disabled due to inactivity and will be deleted in several days. Restoration instructions have been sent to the registration e-mail of the website owner.

The website is disabled, because it was considered inactive. It means that no one visited the website for 40 days. An automatic notification was sent to the e-mail address of the website owner. Follow the restoration instructions there and activate your website. It needs to be done not later than 15 days after the website was disabled.

If the e-mail address of the website owner isn't confirmed, the automatic notification is not sent. If you use Yahoo as your e-mail provider, there are poor chances of receiving restoration instructions.

What should I do if I haven't received a message with the restoration link?


The message could be regarded as spam, and as a result could get into Spam/Junk folder of the e-mail service you use or could be deleted.
Please check the contents of the Spam folder, and if the message is not there contact the support service of your e-mail provider. You are the one who is their customer and you can influence the quality of their work and the correctness of mail delivery.
If you can't find this message – contact uCoz Technical Support. If you have other websites, you may contact Technical Support service via Control Panel of your active website.


What kind of message to uCoz Technical Support service should I write, if I want my website to be restored?


Do not forget to provide your website address.


SITE NOT FOUND
The requested site "site_address" is not registered at uCoz Web Service


It means that the website has been deleted and the restoration link is not active any more.


«Account is blocked»


The owner of the website who wants to recover the account should remove the reasons why the website was blocked (They are always specified in the message about blocking). And then inform the uCoz Abuse Service about it. Use this form here: http://www.ucoz.com/abuse/


What kind of message to uCoz Abuse Service should I write, in case my website is blocked?


Be sure to provide the address of your website. Specify the approximate date of blocking. Be as specific as possible, when asking questions or requesting something.

I'm not active on the forum anymore. Please contact other forum staff.
Sunny
Posts: 9296
Reputation: 456
Message # 631 | 8:11 AM
XO-Ferg, if possible, try to forward them the tracing results. Yeah, there might be a phishing website on s101 (which is probably have already been deleted), but it doesn't explain why they block ucoz.com's server, no user websites are hosted there.
I'm not active on the forum anymore. Please contact other forum staff.
Lauren
Posts: 1
Reputation: 0
Message # 632 | 3:54 PM
So two of my categories in my main menu no longer work and say page not found... photo album and contact us. I'm sure it's my own fault but how can I get it back?
bigblog
Great & Powerful
Posts: 1309
Reputation: 62
Message # 633 | 5:08 PM
Lauren, can you provide please your websie's URL address. Then we might be able to help you smile
trixie took over this account halp
Zsóka
Posts: 1
Reputation: 0
Message # 634 | 11:58 AM
The file catalogue is not available since days!

www. ujkorklub.hu
bigblog
Great & Powerful
Posts: 1309
Reputation: 62
Message # 635 | 2:08 PM
Zsóka, the answer was given on the Hungarian forum.
trixie took over this account halp
Mediamaster
Posts: 5
Reputation: 0
Message # 636 | 1:08 PM
http://filmovinadlanu.com/ .....
No data received

Can you tell me why the site stopped working?
Sunny
Posts: 9296
Reputation: 456
Message # 637 | 1:31 PM
Mediamaster, the website is available online. If you still cannot access it, please run a traceroute (see the guide here: http://forum.ucoz.com/forum/30-2310-1)
I'm not active on the forum anymore. Please contact other forum staff.
Ed05
Posts: 556
Reputation: 7
Message # 638 | 2:14 PM
What is going on, suddenly i don't have permission to access to my website?
!
Post edited by Ed05 - Monday, 2015-02-02, 3:27 AM
Sunny
Posts: 9296
Reputation: 456
Message # 639 | 2:56 PM
Ed05, this message is usually displayed if there are two many requests from the user's IP address. The usual IP blocking time is 3.5 hours.
I'm not active on the forum anymore. Please contact other forum staff.
cyberworlds
Posts: 77
Reputation: 1
Message # 640 | 1:06 AM
can i get my site back after deleted ucoz???
my site delete http://nonames.at.ua

Xayaan
Posts: 555
Reputation: 14
Message # 641 | 7:44 AM
cyberworlds, Was it deleted due to inactivity? Please contact technical support here for the restoration of your deleted uCoz website.
My Skype : xayan123 | My Twitter : @Officialxayaan
uID : - Zayaan Ibrahim | Need a professional design? Check out my Portfolio
Sunny
Posts: 9296
Reputation: 456
Message # 642 | 1:30 PM
cyberworlds, the website was deleted for a violation long time ago, and at this moment it cannot be restored.
I'm not active on the forum anymore. Please contact other forum staff.
Ankevics97
Posts: 2
Reputation: 0
Message # 643 | 8:37 AM
my website www.movies.ucoz.lv is down and not working from any country.. HELP! sad
bigblog
Great & Powerful
Posts: 1309
Reputation: 62
Message # 644 | 10:24 AM
Ankevics97, please, continue in the following thread: http://forum.ucoz.com/forum/42-13752-113475-16-1425717001
trixie took over this account halp
VZ
Posts: 189
Reputation: 3
Message # 645 | 11:27 PM
???
Attachments: 5085643.png(464Kb)

Hit that "Thanks" button. :)
In life there's ALWAYS limits but do not plan above them.
Post edited by VZ - Monday, 2015-03-30, 11:30 PM
uCoz Community » Additional Services » Account Management » Site not found and other troubles (access problems)
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