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uCoz Community » Additional Services » Account Management » Secret question and secret answer
Secret question and secret answer
Sunny
Posts: 9296
Reputation: 456

Message # 1 | 1:28 PM
Secret question is an important part of website security. Password changing, changing of security levels, deinstallation of modules - all this is possible only if you know the answer to the secret question. That's why don't rely on your memory and save answers on paper or in files protected by passwords.


The answer to the secret question can be changed in Webtop ( at guid.uid.me) -> U -> Setting -> Profile settings -> Security, but only if you know the current answer.


If you forgot the answer to the secret question contact Technical Support via your Control Panel ("Help" tab) and provide proofs that the website is yours.

Or use the following form if you do not have access to your Control Panel: http://www.ucoz.com/contact/

I'm not active on the forum anymore. Please contact other forum staff.
floryyn
Posts: 20
Reputation: 0

Message # 46 | 11:32 AM
Try to remember the secret answer. Contact technical service. Another possibility not e.
Sunny
Posts: 9296
Reputation: 456

Message # 47 | 9:08 AM
Quote (Sunny)
If you forgot the answer to the secret question contact Technical Support via your Control Panel ("Help" tab) and provide proofs that the website is yours.

Or use the following form if you do not have access to your Control Panel: http://www.ucoz.com/main/?a=contact


I'm not active on the forum anymore. Please contact other forum staff.
Micky8881
Posts: 1
Reputation: 0

Message # 48 | 12:17 PM
in site builder i want to creat new pages as same as the file catalog in which i can upload mobile games nd softs but wt i have to write there like
i created new page in menu JAVA GAMES then wt i have to write /load if i type tat then ma previous page ope n if i type /index-02 then only one HTML page is open
Sunny
Posts: 9296
Reputation: 456

Message # 49 | 2:07 PM
Micky8881, how is your question related to this thread?!

Ask here: http://forum.ucoz.com/forum/8


I'm not active on the forum anymore. Please contact other forum staff.
Alex8980
Posts: 1
Reputation: 0

Message # 50 | 10:41 PM
HELP!!!!! I FORGOT MY SECURITY QUESTION ANSWER!!!!!
CodeResolution
Posts: 1570
Reputation: 58

Message # 51 | 11:04 PM
Alex8980, if you forgot the answer to the secret question contact Technical Support via your Control Panel ("Help" tab) and provide proofs that the website is yours.

Or use the following form if you do not have access to your Control Panel: http://www.ucoz.com/main/?a=contact


Kind regards,
Elliott.

"The best uCoz" critic since 2007.
Qualified website, branding, print & user interface designer.

I'm on Behance and Twitter.
Boss
Posts: 3
Reputation: 0

Message # 52 | 9:50 AM
of my friend, I have forgotten my security question in page: http://12aclub.tk/xin help me get back your security question minh.toi lost all the email confirmation, I can not install a new domain name of my page: http://12aclub.tk/ thank you, please help ...

Added (2010-11-16, 3:50 Am)
---------------------------------------------
of my friend, I have forgotten my security question in page: http://12aclub.tk/xin help me get back your security question minh.toi lost all the email confirmation, I can not install a new domain name of my page: http://12aclub.tk/ thank you, please help ...

Boss
Posts: 3
Reputation: 0

Message # 53 | 12:43 PM
Answer: Hello!
You need to provide a scanned image of your ID or the copy of your passport.

let me ask, do not have passport, can not provide, and what ID is scanned so I do not understand very much for helping me.

VizardFerrer
Posts: 2
Reputation: 0

Message # 54 | 6:19 AM
Well, I am the owner of a site that has been passed on 3 times (Me being the 3rd owner) the first owner has forgotten the secret password answer. Due do this, every member that has ever been an admin has access to the CP, this is worrying as it could easily get around and the site could be hacked. I have no way to prove that the website belongs to me. Should I contact the previous owner and ask him to try and contact technical support?

Assistance would be appreciated. Thanks.

Animorph
Posts: 2855
Reputation: 189

Message # 55 | 10:19 AM
Quote (VizardFerrer)
Should I contact the previous owner and ask him to try and contact technical support?

yes ofcourse , i would not trust the fact that other ex-owners have still acces to your CP , thy can still change everything when thy feel like doing it

just contact them and tech support afterwards


Natashko
Posts: 3366
Reputation: 171

Message # 56 | 1:52 PM
VizardFerrer, where is the website now? In whose Webtop is it? if it was transfered to your Webstop - the answer to the secret question is the answer to the secret question in your webtop. In this case you may contact uCoz Technical support.
If it is still in the webtop of one of the former owners - you need to to provide 2 notarized copies of the document that says that former owners do not mind you having the answer to the secret question.
VizardFerrer
Posts: 2
Reputation: 0

Message # 57 | 8:24 AM
Quote (Natashko)
where is the website now? In whose Webtop is it?

It is still in the 1st owners webtop.

Quote (Natashko)
you need to to provide 2 notarized copies of the document that says that former owners do not mind you having the answer to the secret question.

Hm..which document is this? I've never seen it, let alone heard about it.

So basically, I need to contact the first owner, get him to give me these 2 documents, then I need to contact tech. support and they will tell me the answer to the secret password? Okay, I'll get on it.

Animorph
Posts: 2855
Reputation: 189

Message # 58 | 11:46 AM
VizardFerrer, you can also ask the 1st owner to transfer his website to your Webtop

ask him to do this go to CP --> Security --> Change of the site owner --> and let him transfer the website to your uNet account or User e-mail


yojo
Posts: 7
Reputation: 0

Message # 59 | 4:15 AM
Please, Can you let me ask a question for free, I mean I can prove that I am creator of the website and I don't have money to pay to send a message to Ucoz, Please can you let me have secret answer ?
Animorph
Posts: 2855
Reputation: 189

Message # 60 | 11:08 AM
yojo, read this quote , you can send a message for free

Quote (Sunny)
Secret question is an important part of website security. Password changing, changing of security levels, deinstallation of modules - all this is possible only if you know the answer to the secret question. That's why don't rely on your memory and save answers on paper or in files protected by passwords.

The answer to the secret question can be changed in Webtop (uNet.com) -> U -> Setting -> Profile settings -> Security, but only if you know the current answer.

If you forgot the answer to the secret question contact Technical Support via your Control Panel ("Help" tab) and provide proofs that the website is yours.

Or use the following form if you do not have access to your Control Panel: http://www.ucoz.com/main/?a=contact


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