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uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171
Message # 1 | 3:23 PM
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


jackass
Posts: 278
Reputation: 10
Message # 31 | 3:29 PM
So funny, I built my website for more than half year and than come you and in one day make my regret that I started! biggrin

I just get my IP banned every day and I guess many other who visits my site too

So how to find script that is making this problem, when I have used them so many... I don't have any ideas!

If you making something new, you could make something that helps other to find a problem, I guess many users have a problems now and they are just going away from uCoz, but I don't what to leave my site!

Can you make some analysis to tell my what can I do?

is this one a "bad boy"
http://modifikators.ucoz.lv/skripti/PM.js


Support forum
Carlson
Posts: 2
Reputation: 0
Message # 32 | 3:29 PM
Hi i have some problem here a ordet a domen yesterday and today when i*m changed some page on cpanel after i refresh my website and then it*s blocked my IP help please

Your IP was temporary blocked due to high requests flow.

Your IP address was blocked due to the high level of requests.

Added (2011-01-13, 3:42 PM)
---------------------------------------------
Can some one help to unblock my IP? cry cry cry

Animorph
Posts: 2855
Reputation: 189
Message # 33 | 3:29 PM
Carlson, i can only repeat what natashko said in previous post
Quote
The traceroute of yours means that you have been banned. It happens if there are too many “get” and “post” requests from the website. From the website itself. It means that the site scripts that are responsible for this function are being used.
To avoid it - do not refresh the page more than 5 times per minute. Do not place the scripts that send requests to the servers more often than 5 times a minute.

a ban will be for an hour till 3 hours it depends on the loads

the only thing i can suggest is to remove scripts like automatic PM notifier etc that sends requests to the servers , then your problem will be solved


Carlson
Posts: 2
Reputation: 0
Message # 34 | 3:29 PM
Animorph,
Thank you very much i*ll do that
Flappa
Posts: 50
Reputation: 0
Message # 35 | 3:29 PM
i am having this problem also, only happens when i edit my site i am not using any scripts i am just changeing font colours background image's, the only thing i have personally added was a flash banner.

Here is my trace route:

Code


C:\Users\Home>tracert olivetreecrafts.ucoz.com

Tracing route to olivetreecrafts.ucoz.com [213.174.157.138]
over a maximum of 30 hops:

   1     9 ms    15 ms     7 ms  cpc1-bele7-2-0-gw.2-1.cable.virginmedia.com [62.
254.132.1]
   2    14 ms     8 ms    17 ms  belf-core-1a-ae2-3800.network.virginmedia.net [6
2.252.160.153]
   3   131 ms    24 ms    31 ms  leed-bb-1a-ae3-0.network.virginmedia.net [212.43
.163.201]
   4    32 ms    18 ms    24 ms  know-core-1a-pc200.network.virginmedia.net [195.
182.178.146]
   5    46 ms    34 ms    19 ms  wb7301a.network.virginmedia.net [62.30.0.204]
   6    66 ms    29 ms    23 ms  brhm-bb-1a-ge-720-0.network.virginmedia.net [62.
30.249.46]
   7    40 ms    35 ms    39 ms  168.ge-1-3-3.mpr1.lhr2.uk.above.net [213.161.65.
149]
   8    34 ms    35 ms    34 ms  above-level3.lhr1.uk.above.net [64.125.14.18]
   9    30 ms    52 ms    36 ms  ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
  10   116 ms   127 ms   117 ms  ae-42-42.ebr1.NewYork1.Level3.net [4.69.137.70]

  11   115 ms   120 ms   114 ms  ae-4-4.ebr1.NewYork2.Level3.net [4.69.141.18]
  12   114 ms   119 ms   114 ms  ae-3-3.ebr2.Washington1.Level3.net [4.69.132.89]

  13   115 ms   131 ms   137 ms  ae-62-62.csw1.Washington1.Level3.net [4.69.134.1
46]
  14   121 ms   140 ms   123 ms  ae-13-60.car3.Washington1.Level3.net [4.69.149.5
]
  15   115 ms   111 ms   116 ms  IPTRIPLEPLA.car3.Washington1.Level3.net [4.79.16
9.78]
  16   114 ms   113 ms   120 ms  ah.r0.101.eq.ash.va.us.iptp.net [98.158.98.254]

  17   112 ms   123 ms   115 ms  s108.ucoz.net [213.174.157.138]

Trace complete.

C:\Users\Home>
Natashko
Posts: 3366
Reputation: 171
Message # 36 | 3:30 PM
Flappa, your tracing route is fine. There shouldn't be any problems connected with IP blocking due to the high requests' flow.
Provide the error's text you see. Specify your actions, that lead to the IP blocking, as well.
Flappa
Posts: 50
Reputation: 0
Message # 37 | 3:30 PM
Quote (Natashko)
Flappa, your tracing route is fine. There shouldn't be any problems connected with IP blocking due to the high requests' flow.
Provide the error's text you see. Specify your actions, that lead to the IP blocking, as well.

Thank you for your reply, i don't see any error text on the website it does loads for ages then in firefox i get a white screen, was the same in chrome, in IE it did say something can't remember exactly, but it let me diagnose the problem but it could not find any.

If i type in the exact url to something i have on my ftp i can see it fine ie www.olivetreecrafts.ucoz.com/background.jpg

When i am editing my site i would change one thing save it and refresh my site to see the change, i do that a lot

Natashko
Posts: 3366
Reputation: 171
Message # 38 | 3:30 PM
Flappa, we have checked your website again. The problem wasn't confirmed.
Try to use another browser or update the current one. Maybe some necessary browser functions are disabled or are working incorrectly. If your Internet Explorer version is less than 8 – install latest Windows updates, or install Internet Explorer 8 as a separate package; if you use Opera version less than 10.60 or Firefox less than 3.6.3 – update the browser.
Make sure that cookies are accepted by the browser, clear the cookies history; check whether JavaScript is enabled in your browser; clear the cache (temporary files) of the browser
Flappa
Posts: 50
Reputation: 0
Message # 39 | 3:30 PM
Quote (Natashko)
Flappa, we have checked your website again. The problem wasn't confirmed.
Try to use another browser or update the current one. Maybe some necessary browser functions are disabled or are working incorrectly. If your Internet Explorer version is less than 8 – install latest Windows updates, or install Internet Explorer 8 as a separate package; if you use Opera version less than 10.60 or Firefox less than 3.6.3 – update the browser.
Make sure that cookies are accepted by the browser, clear the cookies history; check whether JavaScript is enabled in your browser; clear the cache (temporary files) of the browser

it is working fine now, but at the time of writing Date: Thursday, Yesterday, 1:16 PM | Message # 38 it was not working at that point, reading through this thread i think you said it takes anywhere from an hour to three hours for it to go back to normal.

as of writing this i cannot access my site again, only this time i have done no editing to it, i have stayed off my site all day just to make sure my ip isnt getting blocked because of something i am doing.

Added (2011-01-22, 10:29 Am)
---------------------------------------------
Ok have just got in after being out all day, haven't touched my internet and my site is not loading again sad it cant be anything i am doing, here is a tracert:

Code

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Home>tracert www.olivetreecrafts.ucoz.com

Tracing route to www.olivetreecrafts.ucoz.com [213.174.157.138]
over a maximum of 30 hops:

    1    19 ms     7 ms     8 ms  cpc1-bele7-2-0-gw.2-1.cable.virginmedia.com [62.
254.132.1]
    2    23 ms    17 ms    11 ms  belf-core-1a-ae2-3800.network.virginmedia.net [6
2.252.160.153]
    3    40 ms    27 ms    24 ms  leed-bb-1a-ae3-0.network.virginmedia.net [212.43
.163.201]
    4    37 ms    25 ms    20 ms  know-core-1a-pc200.network.virginmedia.net [195.
182.178.146]
    5    95 ms    64 ms    95 ms  wb7301a.network.virginmedia.net [62.30.0.204]
    6    85 ms    49 ms    52 ms  brhm-bb-1a-ge-720-0.network.virginmedia.net [62.
30.249.46]
    7    43 ms    47 ms    61 ms  168.ge-1-3-3.mpr1.lhr2.uk.above.net [213.161.65.
149]
    8    74 ms     *      116 ms  above-level3.lhr1.uk.above.net [64.125.14.18]
    9    30 ms    63 ms    34 ms  ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
   10   111 ms   127 ms   119 ms  ae-42-42.ebr1.NewYork1.Level3.net [4.69.137.70]

   11   116 ms   116 ms   119 ms  ae-4-4.ebr1.NewYork2.Level3.net [4.69.141.18]
   12   117 ms   137 ms   132 ms  ae-3-3.ebr2.Washington1.Level3.net [4.69.132.89]

   13     *      175 ms   155 ms  ae-62-62.csw1.Washington1.Level3.net [4.69.134.1
46]
   14   115 ms   120 ms   118 ms  ae-13-60.car3.Washington1.Level3.net [4.69.149.5
]
   15   167 ms   128 ms   124 ms  IPTRIPLEPLA.car3.Washington1.Level3.net [4.79.16
9.78]
   16   123 ms   117 ms   114 ms  ah.r0.101.eq.ash.va.us.iptp.net [98.158.98.254]

   17   112 ms   112 ms   111 ms  s108.ucoz.net [213.174.157.138]

Trace complete.

i think a techy needs to look into this, as something is clearly not right.

Post edited by Flappa - Saturday, 2011-01-22, 4:29 PM
NinjaKingRevival
Posts: 2
Reputation: 0
Message # 40 | 3:30 PM
[Posted by 70.44.160.183 via http://webwarper.net This is added while posting a message to avoid misuse.
Try: http://webwarper.net/webwarper.exe Example of viewing: http://webwarper.net/ww/~av/lycos.com ]Iwas directed to this thread by some jerk mod. I am unable to access Any Ucoz sites at all The only site i really used was: http://mugencharacters.ucoz.com/

I did the traceroute crap and got this:

Tracing route to mugencharacters.ucoz.com [127.0.0.1]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms NinjaKingRevival [127.0.0.1]
Trace complete.

Now what?

btw I m still using a proxy. A very poor proxy. And I cannot contact my network provider.

Natashko
Posts: 3366
Reputation: 171
Message # 41 | 3:30 PM
NinjaKingRevival, the results of your trace-route means that the problems are at your provider's end. We strongly recommend you to contact the provider
bobesman
Posts: 5
Reputation: 0
Message # 42 | 3:31 PM
http://www.romanialiveonline.com/

Code
Bangkok, Thailand    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.03 sec   195.216.243.41    Chaiyo Hosting
Los Angeles, CA, US    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    West Cost Hosting
Scranton , PA, US    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    ParsDade (of iran)
Kiev, Ukraine    Http error:Http_client.No_reply   49.02 sec   195.216.243.41    HOSTED
WanChai, Hong Kong    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   80.53 sec   195.216.243.41    Zolar Co Ltd
Scranton, PA, US    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    HostPojok.Com
Donetsk, Ukraine    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    HostLife
Scranton, PA, US    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    Valkira
SPb, RU    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   80.50 sec   195.216.243.41    SpaceWeb
Moscow, Russia    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    JustHost
SPb, Russia    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    Indahost
Scranton , PA, US    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    ParsDade (of iran)
Birmingham, UK    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    Joomla Hosting
Gunzenhausen, Germany    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    AppVZ
Istanbul, Turkey    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    Hostmaestro
Falkenstein, German    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    Hosting Hutor.com
Moscow, Russia    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    Level2Server
Gunsenhausen, Germany    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    StableHost.com
Scranton    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    Steadyhost
Lansing, MI, US    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    Rioserver
Dallas, TX, US    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    Valkira
Haarlem, Netherlands    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    Kubez
Kiev, Ukraine    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    GiperHost
Iasi, Romania    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    ehost.ro
Kiev, Ukraine    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    ohoster
Dallas, TX, US    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    Custom Hosting Solutions
Kharkiv, Ukraine    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    Infium, Ltd.
Montreal, Quebec, Ca    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    NordGate networks
Secaucus, NJ, US    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    ur-host.com
Muenchen, Germany    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    PersianWhois
Roubaix, France    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    HejNet
Munich, Germany    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    javanmizban
Nuremberg, Germany    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    OneTux.org
Stowe, PA, US    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    BORGNET dot US
Amsterdam, Netherlands    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    Hostmaster, Ltd.
Ufa, Russia    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    HostAce
Kansas City, MO, US    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    JWN Media
Clifton, NJ, US    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    GEM Hosting
Dallas, TX, US    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    Eskhosting
Nuremberg, Germany    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    VPS-server.ru
Riga, Latvia    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    GARM Technologies
Toronto, ON, CA    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    OnyxNetUa
Fort Lee,NJ,US    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    ProGoldHost.net
Montreal, Quebec, Ca    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    XP-Hosting.com
Columbus, OH, US    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    digitalhost
Rio de Janeiro, Brazil    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    Hospedagem de Sites
Scranton, PA, US    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    TheJetHost.com
Rugby, UK    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    NetLevel.ru
Dallas, TX, US    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    TopQHost Hosting
Gunzenhausen, Germany    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.00 sec   195.216.243.41    aBajt
Kiev, Ukraine    Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")   40.01 sec   195.216.243.41    Welcomehost
Gunzenhausen, Germany    Http error:Unix.Unix_error(_, "check_connect", "www.romanialiveonline.com:80:Connection timed out")   22.99 sec   195.216.243.41    Server dns
Madrid, Spain    Http error:Unix.Unix_error(_, "check_connect", "www.romanialiveonline.com:80:Connection timed out")   25.00 sec   195.216.243.41    Profesional Hosting
Roubaix, France    Http error:Unix.Unix_error(_, "check_connect", "www.romanialiveonline.com:80:Connection timed out")   21.09 sec   195.216.243.41    Linkarz
Roubaix, France    Http error:Unix.Unix_error(_, "check_connect", "www.romanialiveonline.com:80:Connection timed out")   21.00 sec   195.216.243.41    aBajt
Roubaix, France    Http error:Unix.Unix_error(_, "check_connect", "www.romanialiveonline.com:80:Connection timed out")   22.99 sec   195.216.243.41    XVM Hosting
Frankfurt, Germany    Http error:Unix.Unix_error(_, "check_connect", "www.romanialiveonline.com:80:Connection timed out")   11.99 sec   195.216.243.41    SarTelekom.ru
Kiev, Ukraine    Failure("Domain lookup failure:www.romanialiveonline.com Exception:Not_found")         Hvosting

Natashko
Posts: 3366
Reputation: 171
Message # 43 | 3:31 PM
bobesman, and what is the problem? I have accessed your website without any difficulties. If the issue is still topical - be more specific.
bobesman
Posts: 5
Reputation: 0
Message # 44 | 3:31 PM
site doesn't work on 2011-01-29 - apr. 1pm - 10am , i don't know why , i try other sites parts from ucoz and works fine wacko now eveything is ok , tnx wink
poiuyt580
Posts: 1
Reputation: 0
Message # 45 | 3:31 PM
I can't connect to any ucoz website...
for example, musolution.at.ua
using a proxy works fine, but here's the result of a traceroute:

Quote
Microsoft Windows [Version 6.1.7600]
Copyright © 2009 Microsoft Corporation. All rights reserved.

C:\Users\*****>tracert musolution.at.ua

Tracing route to musolution.at.ua [195.216.243.43]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 7 ms 5 ms 6 ms L100.NWRKNJ-VFTTP-89.verizon-gni.net [173.70.158
.1]
3 G5-0-3-789.NWRKNJ-LCR-07.verizon-gni.net [130.81.109.102] reports: Destina
tion host unreachable.

Trace complete.

uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
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