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uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171

Message # 1 | 3:23 PM
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


junoon
Posts: 16
Reputation: 0

Message # 946 | 3:39 PM
is server s47 working?
Sunny
Posts: 9296
Reputation: 456

Message # 947 | 3:45 PM
junoon, a number of servers are experiencing loading difficulties due to technical problems in one of the data centers.
I'm not active on the forum anymore. Please contact other forum staff.
Angler2184
Posts: 13
Reputation: 0

Message # 948 | 1:03 AM
Quote Sunny ()

Angler2184, we are working to resolve the issue. Meanwhile you can access your website via proxy/anonymity services.


Any word on when it should be up and running??

Added (2014-04-19, 6:41 PM)
---------------------------------------------
Traceroute has started…

traceroute to ocreefchief.com (213.174.157.134), 64 hops max, 72 byte packets
1 192.168.1.1 (192.168.1.1) 1.108 ms 0.700 ms 0.700 ms
2 71.200.138.1 (71.200.138.1) 21.058 ms 25.368 ms 17.479 ms
3 te-7-1-ur01.berlin.md.bad.comcast.net (68.85.134.149) 10.728 ms 9.701 ms 10.519 ms
4 *

Added (2014-04-19, 7:03 PM)
---------------------------------------------
Finally got a hold of comcast, and they said they are waiting for the phishing site to be removed and then they will unblock the server...

Sunny
Posts: 9296
Reputation: 456

Message # 949 | 9:57 AM
Angler2184, did they mention the URL of the website? It has probably been deleted by now, but if the website is still up it could speed up the process.
I'm not active on the forum anymore. Please contact other forum staff.
Angler2184
Posts: 13
Reputation: 0

Message # 950 | 4:31 AM
They did not mention it but when I did a reverse ip look up it may be these two.

sexolog-kherson.ucoz.ru
http://kristenscockatiels.com/
Ed05
Posts: 556
Reputation: 7

Message # 951 | 11:45 PM
I have played with my informers and put to many images to output from informer and obviosly your system blocked my ip cause large data wich server need to process. now i have ruined website and i cant aces to fix that mess. realy anoying.!

Oops! Google Chrome could not connect to www.ibioskop.net

Access a cached copy of www.­ibioskop.­net

!
VZ
Posts: 189
Reputation: 3

Message # 952 | 1:12 AM
Quote Extursion ()
correct... creepy... lol

Its not creepy, basically you can find out where she is from too. Unless she uses a proxy or VPN server/service. Which you her IP/Or whoevers you want to find out. Then you type this into google "whois [IP ADDRESS]", is the number you want to paste into [IP ADDRESS] but just without brackets.

SORRY IF OF TOPIC... dry

Sunny, Since in PM I already respond to you, I thought i would go here and continue on the conversation.
So if I do a backup and then upload it to another website. [i would request them to enable the backup feature].
Would my data such as amount of storage i had on my other server would move to the new one?

One last question: Why do you guys request us to send traceroute results?
We can tell/provide what ISP we have.
Or you guys can send a message like this:
What is your isp or send us your Traceroute results...

Thanks a lot from... the ...Team

Hit that "Thanks" button. :)
In life there's ALWAYS limits but do not plan above them.
Post edited by VZ - Thursday, 2014-04-24, 1:15 AM
AwesomeGuy
Posts: 2
Reputation: 0

Message # 953 | 4:56 AM
Tracing route to betagametesting.ucoz.com [213.174.157.134]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms ***.**.**.*
2 34 ms 26 ms 61 ms **.**.***.*
3 10 ms 9 ms 11 ms
.net [68.85.49.185]
4 13 ms 10 ms 8 ms
t [68.87.191.26]
5 19 ms 14 ms 17 ms
[68.86.123.173]
6 23 ms 22 ms 23 ms *****.comcast.net
[68.86.90.109]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
Sunny
Posts: 9296
Reputation: 456

Message # 954 | 8:05 AM
Ed05, your website loads fine. If your IP were blocked, you would see the corresponding message.

VZ, because it is possible that an ISP is blocking access in one region, and is not blocking it in another. Tracing results allow us to see the actual problem.

I'm not active on the forum anymore. Please contact other forum staff.
Angler2184
Posts: 13
Reputation: 0

Message # 955 | 0:39 AM
still cannot connect

traceroute to ocreefchief.com (213.174.157.134), 64 hops max, 72 byte packets
1 192.168.1.1 (192.168.1.1) 1.759 ms 0.791 ms 0.727 ms
2 71.200.138.1 (71.200.138.1) 26.720 ms 23.521 ms 31.384 ms
3 te-7-1-ur01.berlin.md.bad.comcast.net (68.85.134.149) 9.643 ms 9.425 ms 9.155 ms
Heeeeey
Posts: 95
Reputation: 1

Message # 956 | 9:02 PM
I am having the connection issue again.

I'm unable to connect to my website.

Angler2184
Posts: 13
Reputation: 0

Message # 957 | 2:32 AM
Quote Sunny ()
Angler2184, did they mention the URL of the website? It has probably been deleted by now, but if the website is still up it could speed up the process.


I spoke with Comcast and here is the sites that need to be removed. They also requested that you contact them when the sites are deleted.

http://dwioqjdwqioha.ucoz.com/BillMontly.html
http://iwjdqiodjwqiozh.ucoz.com/zadq.html
http://iwjdqiodjwqiozh.ucoz.com/zadq.html
http://comcast-update.at.ua/update-account.html
Sunny
Posts: 9296
Reputation: 456

Message # 958 | 9:22 AM
Angler2184, thank you, the websites are deleted and we've informed Comcast about it.
I'm not active on the forum anymore. Please contact other forum staff.
Angler2184
Posts: 13
Reputation: 0

Message # 959 | 3:46 PM
Quote Sunny ()
Angler2184, thank you, the websites are deleted and we've informed Comcast about it.


Still cannot connect..
.traceroute to ocreefchief.com (213.174.157.134), 64 hops max, 72 byte packets
1 192.168.1.1 (192.168.1.1) 5.152 ms 0.761 ms 0.951 ms
2 71.200.138.1 (71.200.138.1) 14.456 ms 14.614 ms 13.905 ms
3 te-7-1-ur01.berlin.md.bad.comcast.net (68.85.134.149) 11.013 ms 10.857 ms 9.752 ms
Ed05
Posts: 556
Reputation: 7

Message # 960 | 9:44 AM
whole morning i cant enter to my website, error what shows is
Quote
502 Bad Gateway

Now im in other country and another isp so its imposibile that again the problem is my internet wacko
server s26 and this cat
Attachments: 7724561.jpg (40.5 Kb)

!
Post edited by Ed05 - Saturday, 2014-05-03, 10:36 AM
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