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uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171

Message # 1 | 3:23 PM
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


Davor24
Posts: 330
Reputation: 10

Message # 1111 | 5:29 PM
Error 500 http://prntscr.com/5elh6t
Date: 8.12.2014
Time: 6:25 PM (+1 GMT)
Sunny
Posts: 9296
Reputation: 456

Message # 1112 | 4:06 PM
Mediamaster, if you provide at least one or two exact time intervals when the problem occurs, it will help a lot.

Ed05, website URL? Time when it happens? Any 500 errors or just slow loading?

Davor24, thank you for providing the info, it really helps.

I'm not active on the forum anymore. Please contact other forum staff.
Davor24
Posts: 330
Reputation: 10

Message # 1113 | 9:43 PM
Sunny, tnx, hope it will help to solve this soon. smile

Error 500: http://prntscr.com/5f1z0g
Date: 9.1.2014
Time: 10:40
Mar1aN
Posts: 192
Reputation: 3

Message # 1114 | 10:26 PM
Sunny
Posts: 9296
Reputation: 456

Message # 1115 | 1:35 PM
Mar1aN, the website is available online. Can you access it?
I'm not active on the forum anymore. Please contact other forum staff.
Ed05
Posts: 556
Reputation: 7

Message # 1116 | 3:38 PM
Sunny, just loading about 10 to 20 seconds. No error 500 page.Server s104. Time 16:37 am
Eddited:It happend again now 5:28 am (long load time)
Now i got error page http://prntscr.com/5fbbgl 6:36 am

!
Post edited by Ed05 - Wednesday, 2014-12-10, 5:37 PM
Sunny
Posts: 9296
Reputation: 456

Message # 1117 | 1:29 PM
Ed05, I have forwarded the info to the technical team.
I'm not active on the forum anymore. Please contact other forum staff.
EWindfield
Posts: 20
Reputation: 0

Message # 1118 | 1:48 AM
S52 having intermittent connection, please check
Sunny
Posts: 9296
Reputation: 456

Message # 1119 | 1:00 PM
EWindfield, there was a DDoS attack in one of the data centers http://forum.ucoz.com/forum/3-14706-1
I'm not active on the forum anymore. Please contact other forum staff.
Ed05
Posts: 556
Reputation: 7

Message # 1120 | 4:04 PM
Again . Sunday, 14 December
5:04:06 p.m.
(GMT + 1:00)
Attachments: 9585948.png (181.2 Kb) · 2533793.png (21.7 Kb)

!
Post edited by Ed05 - Sunday, 2014-12-14, 4:10 PM
Sunny
Posts: 9296
Reputation: 456

Message # 1121 | 8:55 AM
Ed05, the info has been forwarded to the techs.
I'm not active on the forum anymore. Please contact other forum staff.
Ed05
Posts: 556
Reputation: 7

Message # 1122 | 4:06 PM
Tuesday, 16 December
5:06:01 p.m.
(GMT + 1:00) http://prntscr.com/5hhyol

!
Post edited by Ed05 - Tuesday, 2014-12-16, 4:07 PM
Davor24
Posts: 330
Reputation: 10

Message # 1123 | 9:14 PM
Error 500
12.9.2014 10:10 PM (+1GMT)
http://prntscr.com/5md14b

It happen few time in last few days.
Good
Posts: 360
Reputation: 12

Message # 1124 | 0:57 AM
A long time ago, I set up Proxy all external links in added entries by /go? option.

When I make change to u.to service instead of /go? option. All of my links in /?go option was disable, system says 403 error.

You can test below link.

http://adnet.ucoz.com/go?http://ucoz.com

Thanks!
Sunny
Posts: 9296
Reputation: 456

Message # 1125 | 12:30 PM
Good, if u.to is currently enabled, it means that "Proxy all external links in added entries" is disabled, and therefore the proxied links are not working. Only one of the two options can be enabled at a time.
I'm not active on the forum anymore. Please contact other forum staff.
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