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Forum moderator: bigblog 
uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171

Message # 1 | 3:23 PM
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


fadly
Posts: 72
Reputation: 0

Message # 1366 | 7:21 AM
can i change email on this account. coz the domain for fadly@bioskop201.info expired ?
orlandjose
Posts: 1
Reputation: 0

Message # 1367 | 10:14 AM
fadly, on general setting on your control panel there is a field in which you can change the administrative email for your ucoz website.

And for your uID profile you have to change it on uID.me

The most important is the email of your website and your administrative password also you can unlink you can set a separated password for your website also on security settings on your control panel.
bigblog
*boops*
Posts: 1463
Reputation: 71

Message # 1368 | 10:27 AM
fadly, please, contact the Technical Support.
hey i'm joe, please don't call me on my real name because you're gonna misspell or mispronounce it and it drives me nuts
hunixm
Posts: 4
Reputation: 0

Message # 1369 | 11:06 AM
My Forum:

http://soundstage.ucoz.org/forum/
bigblog
*boops*
Posts: 1463
Reputation: 71

Message # 1370 | 11:13 AM
hunixm, the old login system should work. Right now, I can't see it on your website.
hey i'm joe, please don't call me on my real name because you're gonna misspell or mispronounce it and it drives me nuts
hunixm
Posts: 4
Reputation: 0

Message # 1371 | 4:22 PM
Old system is this?

"Logging in to the website soundstage.ucoz.org via a uID account"

If is this for me don'to work "recovery password" I used it many years ago just for registration, I've always used facebook accounts I do not remember access data any more !!

"The entered uID password is blocked for security considerations. You must set another one in your Webtop."
Post edited by hunixm - Tuesday, 2017-06-27, 4:30 PM
bigblog
*boops*
Posts: 1463
Reputation: 71

Message # 1372 | 4:32 PM
hunixm, please read this post attentively: http://forum.ucoz.com/forum/42-13752-120223-16-1498389481
hey i'm joe, please don't call me on my real name because you're gonna misspell or mispronounce it and it drives me nuts
fadly
Posts: 72
Reputation: 0

Message # 1373 | 11:19 PM
Quote bigblog ()
fadly, please, contact the Technical Support.


how to contact..... i cant login CP coz you done reset pass. so i cant get email now.. coz my domain bioskop201.info expired now... what can i do now to reset ???

here my tread http://forum.ucoz.com/forum/31-21056-1#120276

Post edited by fadly - Tuesday, 2017-06-27, 11:37 PM
bigblog
*boops*
Posts: 1463
Reputation: 71

Message # 1374 | 6:09 AM
fadly, https://www.ucoz.com/contact
hey i'm joe, please don't call me on my real name because you're gonna misspell or mispronounce it and it drives me nuts
bigblog
*boops*
Posts: 1463
Reputation: 71

Message # 1375 | 10:24 AM
Due to technical issues, one of the registration servers was temporarily unavailable. As of now, the issue is solved.
Some users may not be able to log into their uID account. To solve this issue, you need to reset your password using this form: http://uid.me/remind_pass/
After sending a password reminder request, you will receive an email message with a link containing the password of your uID account.

You need to log in https://www.ucoz.com/login to update the data on the profile server, Authorization in the uCoz system is realized by means of the account details of the uID system.

The uID password (the one you need to enter with your email address) is the one you have to use to log into uCoz websites.
To increase the security of your account, you must set an administrator password and an answer to a security question. This way you will be able to access the control panel of your website using the administrator password even when a similar issue occurs again.
To access your security settings, log in to uID.me and select Security in the top menu.



In this section you can:
  • change your uID password and set up your administrator password;
  • change the secret question and its answer;
  • set access restrictions based on your IP address.


A secure password:
  • should be more than 9 characters in length (numbers, uppercase and lowercase letters, punctuation marks, except space);
  • it should not be based on your personal details (username, full name, email address, etc.);
  • should not be based on common words ("window", "book", "password", etc.);
  • should not contain simple and predictable sequences ("qwerty", "12345", etc.).


On behalf of uCoz Web Services, we would like to apologize for the inconveniences.
Attachments: 5606139.png(121Kb)

hey i'm joe, please don't call me on my real name because you're gonna misspell or mispronounce it and it drives me nuts
SIЯCAM™
Posts: 8
Reputation: 0

Message # 1376 | 8:47 PM
This is getting very annoying, hope you fix everything. sad
Post edited by SIЯCAM™ - Thursday, 2017-07-06, 6:42 AM
uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
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