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Forum moderator: bigblog 
uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171

Message # 1 | 3:23 PM
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


orlandjose
Posts: 1
Reputation: 0

Message # 1366 | 10:14 AM
fadly, on general setting on your control panel there is a field in which you can change the administrative email for your ucoz website.

And for your uID profile you have to change it on uID.me

The most important is the email of your website and your administrative password also you can unlink you can set a separated password for your website also on security settings on your control panel.
bigblog
*boops*
Posts: 1475
Reputation: 71

Message # 1367 | 10:27 AM
fadly, please, contact the Technical Support.
hey i'm joe, please don't call me on my real name because you're gonna misspell or mispronounce it and it drives me nuts

i do not work for the company anymore, sorry for the late replies
hunixm
Posts: 4
Reputation: 0

Message # 1368 | 11:06 AM
My Forum:

http://soundstage.ucoz.org/forum/
bigblog
*boops*
Posts: 1475
Reputation: 71

Message # 1369 | 11:13 AM
hunixm, the old login system should work. Right now, I can't see it on your website.
hey i'm joe, please don't call me on my real name because you're gonna misspell or mispronounce it and it drives me nuts

i do not work for the company anymore, sorry for the late replies
hunixm
Posts: 4
Reputation: 0

Message # 1370 | 4:22 PM
Old system is this?

"Logging in to the website soundstage.ucoz.org via a uID account"

If is this for me don'to work "recovery password" I used it many years ago just for registration, I've always used facebook accounts I do not remember access data any more !!

"The entered uID password is blocked for security considerations. You must set another one in your Webtop."
Post edited by hunixm - Tuesday, 2017-06-27, 4:30 PM
bigblog
*boops*
Posts: 1475
Reputation: 71

Message # 1371 | 4:32 PM
hunixm, please read this post attentively: http://forum.ucoz.com/forum/42-13752-120223-16-1498389481
hey i'm joe, please don't call me on my real name because you're gonna misspell or mispronounce it and it drives me nuts

i do not work for the company anymore, sorry for the late replies
fadly
Posts: 73
Reputation: 0

Message # 1372 | 11:19 PM
Quote bigblog ()
fadly, please, contact the Technical Support.


how to contact..... i cant login CP coz you done reset pass. so i cant get email now.. coz my domain bioskop201.info expired now... what can i do now to reset ???

here my tread http://forum.ucoz.com/forum/31-21056-1#120276

Post edited by fadly - Tuesday, 2017-06-27, 11:37 PM
bigblog
*boops*
Posts: 1475
Reputation: 71

Message # 1373 | 6:09 AM
fadly, https://www.ucoz.com/contact
hey i'm joe, please don't call me on my real name because you're gonna misspell or mispronounce it and it drives me nuts

i do not work for the company anymore, sorry for the late replies
bigblog
*boops*
Posts: 1475
Reputation: 71

Message # 1374 | 10:24 AM
Due to technical issues, one of the registration servers was temporarily unavailable. As of now, the issue is solved.
Some users may not be able to log into their uID account. To solve this issue, you need to reset your password using this form: http://uid.me/remind_pass/
After sending a password reminder request, you will receive an email message with a link containing the password of your uID account.

You need to log in https://www.ucoz.com/login to update the data on the profile server, Authorization in the uCoz system is realized by means of the account details of the uID system.

The uID password (the one you need to enter with your email address) is the one you have to use to log into uCoz websites.
To increase the security of your account, you must set an administrator password and an answer to a security question. This way you will be able to access the control panel of your website using the administrator password even when a similar issue occurs again.
To access your security settings, log in to uID.me and select Security in the top menu.



In this section you can:
  • change your uID password and set up your administrator password;
  • change the secret question and its answer;
  • set access restrictions based on your IP address.


A secure password:
  • should be more than 9 characters in length (numbers, uppercase and lowercase letters, punctuation marks, except space);
  • it should not be based on your personal details (username, full name, email address, etc.);
  • should not be based on common words ("window", "book", "password", etc.);
  • should not contain simple and predictable sequences ("qwerty", "12345", etc.).


On behalf of uCoz Web Services, we would like to apologize for the inconveniences.
Attachments: 5606139.png(121Kb)

hey i'm joe, please don't call me on my real name because you're gonna misspell or mispronounce it and it drives me nuts

i do not work for the company anymore, sorry for the late replies
SIЯCAM™
Posts: 8
Reputation: 0

Message # 1375 | 8:47 PM
This is getting very annoying, hope you fix everything. sad
Post edited by SIЯCAM™ - Thursday, 2017-07-06, 6:42 AM
DjWiicked
Posts: 10
Reputation: 0

Message # 1376 | 2:02 AM
C:\Users\User>tracetcp rapdfireradio.ucoz.net:80

Tracing route to 193.109.246.157 [rapdfireradio.ucoz.net] on port 80
Over a maximum of 30 hops.
1 12 ms 4 ms 3 ms 192.168.1.1
2 138 ms 30 ms 12 ms 192.168.2.1
3 14 ms 17 ms 16 ms 10.24.0.1
4 21 ms 18 ms 25 ms 10.254.2.85
5 27 ms 27 ms 25 ms 4.16.176.237 [8-2-12.ear2.Miami1.Level3.net]
6 * * * Request timed out.
7 134 ms 128 ms 133 ms 213.244.164.2 [BR2.Amsterdam1.surf.net]
8 169 ms 171 ms * 87.245.232.189 [ae3-10.RT1.M9.MSK.RU.retn.net]
9 168 ms 180 ms 177 ms 87.245.254.154 [GW-ERTelecom.retn.net]
10 173 ms 167 ms 167 ms 185.66.84.32 [185x66x84x32.servicepipe.ru.84.66.185.in-addr.arpa]
11 * * * Request timed out.
12 * * * Request timed out.
13 Destination Reached in 186 ms. Connection established to 193.109.246.157
Trace Complete.

I recently renewed my domain 242mediabahamas for it ,if I enter the ucoz link it will show the panel login box then redirects and says not found,its been saying not found for couple weeks.

I AM THE FOUNDER OF 242MEDIABAHAMAS.COM
Gromov
Posts: 154
Reputation: 8

Message # 1377 | 7:46 AM
DjWiicked, you've been answered regarding your request via an email by the support team. Please check your email box.
And another request, please, don't duplicate your messages everywhere)
pigasosapsadmin
Posts: 3
Reputation: 0

Message # 1378 | 7:17 PM
hi!!! my site http://toxotisvolou.ucoz.com is inaccessible for about 36 hours .... Is there an estimation of the time needed to be able to acces the site ???
lanh
Posts: 108
Reputation: -1

Message # 1379 | 0:38 AM
You can find more information here: http://forum.ucoz.com/forum/3-14706-1

They repair so long. I believe today is Sunday and no one works on it.

Added (2017-10-22, 0:38 AM)
---------------------------------------------
And the login server dies too.


e-orlando
Posts: 4
Reputation: 0

Message # 1380 | 7:17 AM
The u.to service its not working and I have too many links shortened by that service So, it is a temporary downtime or it is permanent?

Is that I'm worry about too look for each link shortened by u.to service and then seek for the original link and replaced it manually even there are links that I can't remember the original URL. Can you imagine to look and replace each external link? my website is working sinces more than 5 years so there are too many links on it. So please just check what's going on with the u.to service and include it on the server status because on my case it is an important feature of my website (all my external links are shortened with u.to) wacko

Thanks in advance
uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
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