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uCoz Community » General Information » First Steps with uCoz » Why is Control Panel So Slow?
Why is Control Panel So Slow?
achiever900
Posts: 3
Reputation: 0

Message # 1 | 4:21 AM
I am an extreme newbie on this website. I accessed my control panel for one of my websites. The problem is that is took FOREVER to load the pages. When I first registered my website with the "first time", it took almost 3 minutes for the entire thing to load. The worst part is that my pages are always white and it doesn't show any pictures, only the ad. -__- . Can someone please explain to me why this is happening? I have tried all my different browsers, yet the result is the same. I am using a Windows 7 laptop computer, maybe that will help? Please someone! I need HELP! Thanks for answering in advance!! smile
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 2 | 4:26 AM
achiever900, could you please provide the site URL or what server your sites on? Also if possible could you run a tracert and paste the results here.
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
achiever900
Posts: 3
Reputation: 0

Message # 3 | 4:52 AM
paradox, my site url is earnfreestuff.ucoz.com. What do you mean by server and tracert. Im sorry, but im a newbie. smile
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 4 | 7:21 AM
achiever900, I believe this thread will be better suited to your issue. (http://forum.ucoz.com/forum/6-15583-1) smile We are currently experiencing problems with one of the US providers as they are blocking the server. We are in communication with them at the moment regarding the issue and hopefully it will be resolved soon however they are a difficult company to deal with. If you post the tracert results in that thread (there is a link to a post in that thread about tracert) it will help the team greatly. smile
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
achiever900
Posts: 3
Reputation: 0

Message # 5 | 12:11 PM
Here is my tracert, Paradox!! Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.

Tracing route to earnfreestuff.ucoz.com [217.199.217.102]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms home [192.168.1.254]
2 14 ms 13 ms 12 ms adsl-68-88-235-0.dsl.hstntx.swbell.net [68.88.23
5.0]
3 15 ms 14 ms 13 ms 12.83.37.125
4 21 ms 21 ms 21 ms gar25.dlstx.ip.att.net [12.122.85.233]
5 * * * Request timed out.
6 149 ms 150 ms 148 ms ae7.csr2.ARN3.gblx.net [67.16.146.121]
7 149 ms 148 ms 148 ms lag2.ar1.ARN2.gblx.net [67.17.74.46]
8 152 ms 149 ms 150 ms RETN-LTD.port-channel2.440.ar1.ARN3.gblx.net [64
.212.109.134]
9 173 ms 174 ms 173 ms ae1-9.RT.MR.MSK.RU.retn.net [87.245.233.13]
10 172 ms 176 ms 176 ms GW-QuickLine.retn.net [87.245.254.30]
11 * 176 ms * dev102.ucoz.net [217.199.217.102]
12 173 ms 173 ms 172 ms dev102.ucoz.net [217.199.217.102]

Trace complete.
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