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uCoz Community » General Information » Paid Services » selling digital files in E-Shop?
selling digital files in E-Shop?
laserist
Posts: 62
Reputation: 0

Message # 1 | 3:25 PM
Hello.
Today I was testing buying a digital file from my site.
When I add a digital file item to my E-Shop, uCoz asks to upload the file. But now that I've bought a digital file from my own E-Shop via PayPal, I see no link to the file . So, um, where can the buyer donwload the file after he has payed for it? There's no hint on E-Shop after you purchase the file...
Sunny
Posts: 9296
Reputation: 456

Message # 2 | 3:50 PM
laserist, after a user buys a file, the link to download this file is sent to his email. You can add this information to one of the E-shop templates, e.g. "Order page".
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laserist
Posts: 62
Reputation: 0

Message # 3 | 8:32 PM
Thanks man. Ill add a notice.

Added (2014-05-13, 11:23 AM)
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EDIT: how can I do that though...
Either in the main E-Shop page or in the Item page.
A text saying something like "The file will be sent to you via email after purchase"

Added (2014-05-13, 2:32 PM)
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EDIT2: Okay, I checked, no email was sent.
What email address should I had recieved an email with the download link from? something@mywebsite.net ?

Paradox
Posts: 3276
Reputation: 145

Message # 4 | 2:38 AM
laserist, it will be a uCoz system email address. It won't send from your site's URL unfortunately. You may have to check your spam folder depending on your email provider. smile
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laserist
Posts: 62
Reputation: 0

Message # 5 | 9:45 AM
Hm, it's not even in the spam folder...
Sunny
Posts: 9296
Reputation: 456

Message # 6 | 11:10 AM
laserist, what's the website address and the e-mail box you used?
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laserist
Posts: 62
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Message # 7 | 11:01 PM
I tried the second time today. No email with thr link to the file was sent!
Post edited by laserist - Friday, 2014-05-16, 9:58 AM
Sunny
Posts: 9296
Reputation: 456

Message # 8 | 11:57 AM
laserist, what are the order statuses? Paid? Please check whether you can see the payments in your PayPal account. If you see them as shown on the screenshot: http://screencast.com/t/GFwdjRUy , you need to click "Accept" and follow further system instructions.
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uCoz Community » General Information » Paid Services » selling digital files in E-Shop?
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