Message # 1
I ounce made a payment using my card directly to pay the basic package for my website costing $5.99 totaling to 17,000UGX. When i requested for a bank statement from my banker, it read that i was charged 25,000UGX equating to almost 10USD. On top of that, more money was withdrawn from my account to uCoz accounts totaling to 2USD yet i hadnt submitted any order.
My question is, besides the principle amount, do you have some more hidden charges attached to each package?
I preferred using paypal but i presume 2checkout is broken so i am just stuck, i can not use my card direct again. Please help.
Message # 2
Datecity, no, there are no hidden charges. For us to be able to look into the issue, please contact the support team through Control Panel, and provide the payment details.
I'm not active on the forum anymore. Please contact other forum staff.