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uCoz Community » General Information » Paid Services » How to unsubscribe from payments.
How to unsubscribe from payments.
Urs
Posts: 285
Reputation: 3

Message # 1 | 2:49 PM
Hello,

This is one of the most hated feature of payment to uCoz.

Now you are forced to first accept it and then to manually deactivate it. (if you remember or if you know about it)

Really terrible if you ask me.

I paid Optimal for two years for a client and now i want to unsubscribe so i can manually pay after two years whatever package he wants for a longer period.

Do i go in panel/?a=sctrl and click unsubscribe in order for the system to not take money from the card in 2018 for a month ?

Unsubscribe doesn't cancel the current payment correct ?

Maybe in the future you may want to offer the option BEFORE paying, like you did in the past.

More civilized, don't you think ?

Thank you.

____________________

Moreover this guide is no longer valid : http://forum.ucoz.com/forum/46-14183-3

After i made the payment inside the Control Panel the next window was BLANK and i received no message no confirmation.

Is this normal ?

The site appears to have been paid until 2018 and the money are blocked on the card.

---------------------

It seems the black color in control panel is hiding the actual text which is also BLACK.

PLEASE FIX THIS.

Order xxxxxx has been paid successfully.

Expansion of uCoz modules features will be activated within several minutes.

Sunny
Posts: 9296
Reputation: 456

Message # 2 | 10:01 AM
Quote Urs ()
Do i go in panel/?a=sctrl and click unsubscribe in order for the system to not take money from the card in 2018 for a month ?

Unsubscribe doesn't cancel the current payment correct ?


Yes, panel/?a=sctrl is where you can disable recurring payments, and no, it won't cancel the payment, just future automatic payments.

Quote Urs ()
Moreover this guide is no longer valid : http://forum.ucoz.com/forum/46-14183-3


Thank you, we will update it.

Quote Urs ()
It seems the black color in control panel is hiding the actual text which is also BLACK.

PLEASE FIX THIS.

Order xxxxxx has been paid successfully.

Expansion of uCoz modules features will be activated within several minutes.


Could you provide a screenshot, please?

I'm not active on the forum anymore. Please contact other forum staff.
Urs
Posts: 285
Reputation: 3

Message # 3 | 10:50 AM
Quote Sunny ()
Could you provide a screenshot, please?


Of course, glad i kept it.



Accidentally i highlighted the text and i saw it.

Otherwise the text was black on black background, completely invisible, i though the payment failed or the CP crashed.

Thank you.
Attachments: 7866148.jpg(144Kb)

Post edited by Urs - Wednesday, 2016-03-30, 10:51 AM
Sunny
Posts: 9296
Reputation: 456

Message # 4 | 11:08 AM
Urs, thanks, the info has been forwarded to the dev team.
I'm not active on the forum anymore. Please contact other forum staff.
uCoz Community » General Information » Paid Services » How to unsubscribe from payments.
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