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uCoz Community » General Information » Paid Services » uCoz Pricing Plans in the Control Panel is Deceiving! Fix it
uCoz Pricing Plans in the Control Panel is Deceiving! Fix it
khen
Posts: 436
Reputation: 13

Message # 1 | 5:40 AM
I'm a victim of your NEW PRICING PLANS on the Control Panel. I bought the "Basic Plan" thinking that "uCoz Copyright" would also be removed but it wasn't. I was deceived by the less details that you provided on your PRICING PLANS. It's like buying a PACKAGE PRODUCT from a seller that doesn't provide information about all the products included in the PACKAGE. It's deception.



Please fix it by providing the complete details/services of the PACKAGES YOU'RE SELLING. Don't fool the customers please.
Attachments: 0070637.jpg(169Kb)

Post edited by khen - Thursday, 2016-06-02, 5:57 AM
bigblog
*boops*
Posts: 1480
Reputation: 71

Message # 2 | 1:45 PM
khen, all the plans and the services offered by them are available online at http://www.ucoz.com/pricing .
hey i'm joe, please don't call me on my real name because you're gonna misspell or mispronounce it and it drives me nuts

i do not work for the company anymore, sorry for the late replies
pfp by Natalie Butler
khen
Posts: 436
Reputation: 13

Message # 3 | 3:35 AM
bigblog, yes I know but it's not in the Control Panel. I just knew that Pricing plans when I googled it yesterday. Imagine, I googled it just to know the complete services of the different uCoz plans. All the services should be included also in the Control Panel because a customer is in the buying process and he needs to know detailed information on what he's going to buy.

bigblog it could be a big help if you let uCoz staff know about this.

It could be deceiving to new customers if you don't provide complete information on the Pricing Plans in the Control Panel.

Added (2016-06-08, 3:35 AM)
---------------------------------------------
it seems that uCoz ignored my suggestion to fix or modify the PRICING PLANS. angry

Post edited by khen - Wednesday, 2016-06-08, 3:35 AM
Paradox
Posts: 3276
Reputation: 145

Message # 4 | 7:57 AM
khen, we've definitely forwarded the suggestion on to our team, unfortunately changes to pricing information (and the CP in general) can take quite a while to filter through so we're not going to see it happen overnight if it is a happening thing. We'll make sure to let everyone know here on the forum if things do change in the near future. smile
Developer, Designer, Communicator.
Been here for 6 years and counting.
Visit me at alexmoloney.me.
khen
Posts: 436
Reputation: 13

Message # 5 | 1:49 PM
Paradox, thanks for the reply. I'm happy to see that someone cares about our concerns.
uCoz Community » General Information » Paid Services » uCoz Pricing Plans in the Control Panel is Deceiving! Fix it
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