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uCoz Community » Additional Services » Domain Transfer » Guests can't access on my website quickly (Help me please)
Guests can't access on my website quickly
Casio
Posts: 7
Reputation: 0

Message # 1 | 11:36 PM
2 weeks ago I attached domain http://electrohouse.com.ge, and then I released that something wasn't doing well, so problem is when i am logging as administrator, i can access on my website quickly, but when I am guest, it takes forever to load... Help Pleaseee !
PixelKhaos
Posts: 636
Reputation: 26

Message # 2 | 0:06 AM
Casio, being logged in as guest/administrator shouldn't affect loading time.

I advise you to replace the background image as it's large and increases the loading time quite a lot. Rather use a small image of a repeating pattern, or simply a solid color.

I just did a speedtest at http://tools.pingdom.com/ and your site loads in under a second.
Attachments: 4182404.png(66Kb)

Proud uCoz user since 2006
Freelance designer - http://pixelkhaos.com
PixelKhaos on twitter - @PixelKhaos

I can help you develop your site for a small fee.
Post edited by PixelKhaos - Wednesday, 2013-08-28, 0:17 AM
Casio
Posts: 7
Reputation: 0

Message # 3 | 5:56 AM
Thanks for answering but I tested as a guest it last 50seconds to load and as an administrator it last above 1 second. what should I do?
Sunny
Posts: 9296
Reputation: 456

Message # 4 | 10:43 AM
Casio, currently I have problems loading your website due to the DDoS attack (http://forum.ucoz.com/forum/3-14706-1). We need to wait till the DDoS has stopped to be able to check your website speed properly. However, according to the speed test, provided by PixelKhaos, there shouldn't be any problem. Are you the only one who had the problem or did other website visitors have it as well?
I'm not active on the forum anymore. Please contact other forum staff.
Casio
Posts: 7
Reputation: 0

Message # 5 | 7:30 PM
I tested from another computers and there was same problem.
PixelKhaos
Posts: 636
Reputation: 26

Message # 6 | 8:46 PM
Casio, right now the servers are under DDoS attacks, so I suggest you wait until they aren't to test the site.
But according to pingdom, your site loads very quickly for regular visitors.

Are you testing with another connection, or just another computer on the same connection?
I experience no slow loading on your site, neither does any speedtest servers, so it should be fine.

Proud uCoz user since 2006
Freelance designer - http://pixelkhaos.com
PixelKhaos on twitter - @PixelKhaos

I can help you develop your site for a small fee.
Casio
Posts: 7
Reputation: 0

Message # 7 | 9:18 PM
I tested on many computers i think one of them was on different connection. so what should i do? should I wait?
PixelKhaos
Posts: 636
Reputation: 26

Message # 8 | 10:57 PM
Casio, there shouldn't be any problem with the site's loading speed. Whatever is causing it is not by the site itself, or the servers. Possibly just a coincidence, a temporary drop in your connection or connection to the uCoz servers.

I suggest you replace the background image to a repeating pattern (a smaller image that is), or a solid colour. The loading of the background and logotype is the only slow loading I see, and the image slider below the navigation takes about 2-3 seconds to load.

The site is loading quick for visitors with a decent connection, if it loads slowly, that is on your end.

Proud uCoz user since 2006
Freelance designer - http://pixelkhaos.com
PixelKhaos on twitter - @PixelKhaos

I can help you develop your site for a small fee.
Sunny
Posts: 9296
Reputation: 456

Message # 9 | 11:11 AM
Casio, I personally (as well as several other people from the team) don't have problems loading your website. It loads fast. Are you the only one having this problem? Or are the website visitors having it as well? Does it happen at any particular hours/on any particular pages? Where you using different browsers or some particular one?
I'm not active on the forum anymore. Please contact other forum staff.
Casio
Posts: 7
Reputation: 0

Message # 10 | 3:14 PM
the guys who aren't registered on Ucoz can't get in fast... it's the problem
PixelKhaos
Posts: 636
Reputation: 26

Message # 11 | 3:31 PM
Casio, Well, I tried loading your site before, which was on a mobile internet connection (very slow) but it still loaded rather quick. And the test servers at pingdom loads your site under a second, and my current connect the same. There shouldn't be a slower loading speed just because you're logged out, that makes no sense.

Quote (Sunny)
Does it happen at any particular hours/on any particular pages? Where you using different browsers or some particular one?

And are you and other using any particular ISP? (Internet Service Provider)

Proud uCoz user since 2006
Freelance designer - http://pixelkhaos.com
PixelKhaos on twitter - @PixelKhaos

I can help you develop your site for a small fee.
Post edited by PixelKhaos - Friday, 2013-08-30, 3:33 PM
Casio
Posts: 7
Reputation: 0

Message # 12 | 7:13 PM
Yes we are using ISP, i was using different browser but no solution.
Paradox
Posts: 3276
Reputation: 145

Message # 13 | 3:19 AM
Casio, everyone uses an ISP, Pixel was asking which specific one you're with. Could you possible provide tracert results as well please to assist in the identification and analysis of your load issues. smile
Developer, Designer, Communicator.
Been here for 6 years and counting.
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Casio
Posts: 7
Reputation: 0

Message # 14 | 9:42 AM
here is my tracert result.
Attachments: 2543279.png(47Kb)
Fellow10
Posts: 3
Reputation: 0

Message # 15 | 9:54 PM
I had a problem logging in my website from a separate computer. It said "under service". :/
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