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uCoz Community » Additional Services » PHP and API on uCoz » PHP bought (I need help...)
PHP bought
TheWebsiteTester
Posts: 3
Reputation: 0

Message # 1 | 10:22 PM 2011-12-26
alright i recently bought the php service package for 3 months. I used filezilla to get into the php server for my website and it said needs password. I went to set up a password, and i forgot the answer to my security question. Is there any way i could get a refund?
Sunny
Posts: 9296
Reputation: 456

Message # 2 | 12:06 PM 2011-12-27
TheWebsiteTester, you can contact Tech. Support via your Control Panel -> "Help" tab to restore the answer to the secret question.
I'm not active on the forum anymore. Please contact other forum staff.
TheWebsiteTester
Posts: 3
Reputation: 0

Message # 3 | 4:34 AM 2011-12-28
Quote (Sunny)
TheWebsiteTester, you can contact Tech. Support via your Control Panel -> "Help" tab to restore the answer to the secret question.

Sunny i already tried that on my other account. they ask me all these questions and to provide a form of identification.
Sunny
Posts: 9296
Reputation: 456

Message # 4 | 2:19 PM 2011-12-28
TheWebsiteTester, yes, to restore the answer you should answer the questions, that's the standard procedure. Unfortunately we cannot help you here on the forum.
I'm not active on the forum anymore. Please contact other forum staff.
uCoz Community » Additional Services » PHP and API on uCoz » PHP bought (I need help...)
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