When you use the social registration method and choose Google+, the window that pops up is too short, hides the CANCEL/ACCEPT buttons at the bottom, and does not have a scrollbar so there is no indication that you have buttons on this window.
This has already confused 2 out of the 10 people who have signed up for our site so far.
Is there a way to either enlargen the window, or to alter the contents layout to use less canvas space?
Upon further investigation, it looks like when I register from scratch using Chrome, a scrollbar shows up on the right side, which is a good hint that there might be something further down on the page. However when I did this using Firefox or IE (I can't remember which one I used) there was no scrollbar. So this may be a browser specific issue.
Still better would be to size the canvas and window so that scrolling is not required. If you have any control over these canvasses, I would suggest shrinking them considerably in size ... they are huge.
Boujohn, it is possible to resize the window manually (make is larger) and then the Accept/Cancel buttons will be visible. But of course it's not a solution, so the technical team is already working to change the default size of the window.
I'm not active on the forum anymore. Please contact other forum staff.
Thanks. Yes we know we can resize ... we had to prepare a "How to Register" document to instruct the users who will be signing up. Of course as soon as you can get the window/canvas sizing fixed the doc will no longer be needed since otherwise the registration process is very intuitive.
Post edited by Boujohn - Friday, 2015-04-24, 3:24 AM