URGENT!!! Google says: "This site can harm your computer" - Page 2

Page 2 of 2
«
1
2

URGENT!!! Google says: "This site can harm your computer" (malware warnings for site users)

URGENT!!! Google says: "This site can harm your computer"

Paradox

Old Guard

Posts: 3284

Reputation: 145

Message # 16 | 7:38 AM 2011-11-18

Lemur, I can find no malware warnings on your site set by the abuse team and my own anti-virus has not detected anything immediately intrusive. Maybe another of the forums users will be able to give more assitance. smile

Hope this helps, happy

Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.

Natashko

Posts: 3366

Reputation: 171

Message # 17 | 11:58 AM 2011-11-18

Lemur, you might want to provide us with the website address in question, the URLs of the pages with the warning. Which anti virus detracts them as the harmful ones? Please provide screenshots of those warning.

Lemur

Posts: 21

Reputation: 0

Message # 18 | 5:47 PM 2011-11-19

Thanks for moving this to the correct area. Unfortunately none of this answers my problems. There are absolutely ZERO 3rd party scripts on my site. I have not changed any code. So...?

Here's what one of our users wrote:

It did the malware because it is a shared site. Both your sites are
using some one eases domain name so any thing any one ever does on
those domains you will be held responsible for. Band and Mal bans are
based on domain.

Does that make any sense? Would getting our own domain name make a difference? I suspect it wouldn't.

Any ideas?

Paradox

Old Guard

Posts: 3284

Reputation: 145

Message # 19 | 10:41 PM 2011-11-19

Lemur, what URL are you actively using for your site at the moment? None of the uCoz extensions have been blocked by Google nor are they blacklisted on any search engines as far as I am aware. Would it be possible for one of your users to mail you screenshots of the warning message they are recieving? If we could determine what program is displaying this message it would help quite a bit. smile

Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.

Lemur

Posts: 21

Reputation: 0

Message # 20 | 3:07 AM 2011-11-20

Okay, I've looked into this and what is blocking them are various malware programs. At least one of them is actually named Mal Ware. They don't seem to get warnings, they just cannot see the site at ALL.

My url is unfolding.ucoz.com

Thanks!

Paradox

Old Guard

Posts: 3284

Reputation: 145

Message # 21 | 3:27 AM 2011-11-20

Lemur, if a malware program is blocking your site there is nothing uCoz can really do. If your site is completely free of any form of that content the program's filter may be set too strong. I would advise for you to tell your users to lower the filter strength and see if they still encounter the problem. wink

Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.

URGENT!!! Google says: "This site can harm your computer" (malware warnings for site users)

Page 2 of 2
«
1
2