Can't log into Control Panel and other troubles

Posts: 3366

Reputation: 171

Message # 1 | 3:13 PM 2011-06-30

I cannot log into the Control Panel, it says incorrect username or password.
Please use the Control Panel password reminding form: http://www.ucoz.com/main/?a=remind

Is it possible for 2 people to be logged into the Control panel simultaneously?
Yes, it is. The maximum number of simultaneous logins to the Control Panel is set in security settings of the Control panel. It can be set to the maximum of 4.

If there are several administrators on the website, is it possible to track who logged into the Control Panel and when?
It can be viewed in "Action log", that can be found in Control Panel -> Security.

If I make someone an administrator, will he/she be able to log into the Control Panel and change something there?
No. When you make an administrator, it is not necessary to tell him/her the Control Panel password. Even if an administrator knows the password, it cannot be changed without the answer to the secret question.

How to change the Control Panel password?
You can change the Control Panel password like this: log in to the Control Panel (add /admin to the name of the website, e.g. mysite.ucoz.com/admin) -> Security -> Change account password -> Separate password. In order to do this you will have to be able to answer the secret question as well.

How can I find out when my website was created?
The creation date can be found on the main page of the Control Panel.

Why can't I create a website backup, if the website occupies more than 75% of the disk space?
The remaining disk space is not enough to create a website backup as available Mbs have to be used by the backup copy.

Sunny

Posts: 9296

Reputation: 456

Message # 226 | 5:05 PM 2016-09-28

sphericmartha, to make sure you are entering the correct password, please use the password recovery form at http://guid.uid.me/remind

I'm not active on the forum anymore. Please contact other forum staff.

defaultNick0524

Posts: 5

Reputation: 0

Message # 227 | 0:01 AM 2016-10-23

Hi i know webtop password and administrator password but my site admin panel dont log why?

Added (2016-10-23, 0:01 AM)
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I can't get into my control panel as it keeps saying password incorrect. It is not incorrect so what is going on?

Cyberdasm

Posts: 640

Reputation: 7

Message # 228 | 7:16 AM 2016-10-23

defaultNick0524, log-in to your web top and access the control panel of your website.

Added (2016-10-23, 7:16 AM)
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by the way don't bi-post your post. posting once is enough.

1F4BF3B

joexyz

JOE-vascript

Posts: 1768

Reputation: 78

Message # 229 | 10:59 AM 2016-10-23

defaultNick0524, please, continue the discussion here: http://forum.ucoz.com/forum/31-20806-1

hey i'm joe and i do not work for the company anymore, please contact tech support for help!

sometimes i lurk here

L2shtorm

Posts: 5

Reputation: 0

Message # 230 | 2:35 PM 2016-10-23

Deletion reason: Rule #III.4

Post edited by bigblog - Sunday, 2016-10-23, 3:35 PM

ashopbg

Posts: 23

Reputation: 0

Message # 231 | 0:58 AM 2017-04-12

How to switch back to my old CP?

Good

Posts: 365

Reputation: 12

Message # 232 | 11:21 AM 2017-04-14

Seem uCoz customer service is not very friendly. ~~

QueenMaa

Posts: 96

Reputation: 0

Message # 233 | 3:00 AM 2017-05-02

Duplicated post. Refer to: http://forum.ucoz.com/forum/31-21004-1

http://moneytobemade.ucoz.com

Post edited by bigblog - Friday, 2017-05-05, 3:14 PM

skipr

Posts: 25

Reputation: 0

Message # 234 | 5:29 PM 2017-11-08

Hello:
My domain is sailingsanblas.ucoz.com.
I am getting error when logging in to CP via http://sailingsanblas.ucoz.com/admin:

Your current IP address has changed. Session binding parameters can be changed in the section "Security" - "Security settings".

Sorry, I don't understand...

When I try to log in at http://s2.uid.me/ and enter correct password, that pop-up login screen keeps coming up.

Post edited by skipr - Wednesday, 2017-11-08, 5:44 PM

Gromov

Posts: 616

Reputation: 14

Message # 235 | 10:35 AM 2017-11-09

skipr, please try to log into the https://uid.me/ instead of http://s2.uid.me/
Most likely, you've set an IP restriction login.

skipr

Posts: 25

Reputation: 0

Message # 236 | 12:15 PM 2017-11-09

Thank you, Gromov, but that takes me to http://uid.me/alexander_kamensky2012 and I cannot do anything from there. I cannot open my site, but cannot administer it. And I am still unable to go to CP.

Gromov

Posts: 616

Reputation: 14

Message # 237 | 11:55 AM 2017-11-10

skipr, as far as we can see by the logs you were able to log in and out and there's no IP restriction for your CP. Please provide a screenshot of the error you were referring to.

skipr

Posts: 25

Reputation: 0

Message # 238 | 12:07 PM 2017-11-12

I have attached the screen shot.
There was some improvement: I was able to log in to the site and see the Administrative bar, and from there I went General -> Log in to Control Panel. There I got the error which is on the screen shot.
Maybe the problem is that I am located in Panama, Central America?
Thank you for your help.

Attachments: 7226878.jpg (75.6 Kb)

Gromov

Posts: 616

Reputation: 14

Message # 239 | 1:49 PM 2017-11-13

skipr, Please check if you have an enabled IP restriction option in your uid.me profile.

skipr

Posts: 25

Reputation: 0

Message # 240 | 7:48 PM 2017-11-13

Yes, it was 'medium' and I changed it to 'absent' and saved, but I am still getting same error when I try to log into CP.