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| uCoz Community Additional Services Account Management Multiple registration glitch |
| Multiple registration glitch |
I have a user who said she only tried 2 times to register and it's not letting her. But when I looked at the users list, I saw multiple registrations of that person and of course this also appeared on the forum users. Since this is a uid, the system said I can only block but not delete. Is there a work around that you can do to remove the entries or hide blocked users from the forum members list? It's obviously a glitch at the time of registration.
 uCoz website is pinayclashers.clan.su Thanks for the help! Attachments:
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krootz, unfortunately you can not delete these accounts, but you can prevent the repeating of the situation.
Go to Control panel >> Users module >> Module settings, and check the Block repeated e-mails option. If you do thit, the user can't re-register with the same e-mail address anymore.  hey i'm joe and i do not work for the company anymore, please contact other staff or tech support
icon by ch-chau sometimes i lurk here |
Not being able to delete, I set them all to have a group role "Blocked". Now, can I I make all the members that are "Blocked" not appear on the forum member's list? I dont want other users to see blocked members anyway and this will in effect help hide the multiple registrations as well from forum users.
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krootz, you can technically delete users using the mass transfer/removal of accounts features. You have to be highly attentive when using this feature, however, else risk incidentally deleting every active user account on your website, or even a large portion of them.
You can find information on this feature here: http://forum.ucoz.com/forum/7-13311-1#76042 Jack of all trades in development, design, strategy.
Working as a Support Engineer. Been here for 13 years and counting. |
krootz, no, it's not broken. The criteria should be like this:
 If the users are registered earlier than a day, the Mass delete/transfer feature will not find any users (in my case). hey i'm joe and i do not work for the company anymore, please contact other staff or tech support
icon by ch-chau sometimes i lurk here |
bigblog, thanks for the reply, but as i've said, i've tried all the different combinations, different groups, activity low, insignificant, checked and unchecked that email is not confirmed, but everytime i click "Find User" with any of the combinations, no users are found.
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Sunny,
Here's a screenshot. I'm basically just using the FIND USER, all members, nothing comes up. I was trying to remove blocked members earlier and nothing was happening so I decided to test and see if the find user was picking up any user. Even with confirmed or unconfirmed email, nada. [img]http://http://pinayclashers.com/images/users.gif[/img] [url=http://http://pinayclashers.com/images/users.gif][/url] ucoz website: pinayclashers.com / pinayclashers.clan.su Thanks! Post edited by krootz - Thursday, 2014-09-04, 7:00 PM
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krootz, you're currently searching for users who have registered 2+ months ago. Adjust this to 1 weeks and earlier.
Jack of all trades in development, design, strategy.
Working as a Support Engineer. Been here for 13 years and counting. |
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