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| uCoz Community » Additional Services » Account Management » Cannot Delete Website |
| Cannot Delete Website |
Hej there,
I just created an account for UID today to easily create a website. Now that someone else was one step ahead of me (missing communication) i try to delete the website again. When i were creating my Account i typed in a wrong mobile phone number on the first hand. Afterwards i changed that and recieved the code vice versa. Now the problem: Upon deleting they ask for secret question and Password(which i 100% know since i can still log in:-p), my secret question on the other hand is the phone number which is displayed as "Wrong answer to secret question". In the registration Process i think it logged the misspelled telephone number as my secret question`s answer. Anyone can help me out?;) |
Sathuan, welcome to uCoz!
If you're experiencing difficulty with your secret answer please contact uCoz Support via http://ucoz.com/contact or the Technical Support section of your Control Panel. The latter option provides more prioritized support tickets and is highly advised.  I can confirm that if you typed two separate values, the fields aren't linked, however, if you believe it could have been mistyped the best thing to do will be contact our support division. Unfortunately here on the forums we're unable to handle the sensitive information required to reset secret answers. If you have any further questions please don't hesitate to post them here on the forums. Good luck! 
Jack of all trades in development, design, strategy.
Working as a Support Engineer. Been here for 13 years and counting. |
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