Tranfer dmon to ucoz and Kept premium user acoount - Page 2

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Tranfer dmon to ucoz and Kept premium user acoount

kankukong

Posts: 95

Reputation: 0

Message # 16 | 6:54 AM 2014-11-18

Quote Sunny (

)

I'm afraid we do not provide support by Skype etc. I've already requested the details from the technical team, and will get back to your as soon as I have more info. I'm sorry for the delay.

I received this answer your more than 10 days ago and
but until now, my problem is still unsolved

1. I request to transfer data from kenhtruyen.dmon.com to kenhtruyen.ucoz.com .
--> This issue is still unresolved ..

I can not wait for one more day

2. I had myself created a backup from kenhtruyen.dmon.com
and now i have 1 file more than 800MB of data
later
I had 2nd disappointment because kenhtruyen.ucoz.com can not upload large data files via ftp ( 800MB )

and when i restore my web
I received notice that:
The feature is not enabled. Contact Technical Support

means that kenhtruyen.ucoz.com yet to activate this feature

3. I bought extra 7.99 USD for Optimal pack for more dun 10GB storage

In conclusion, until now my problem has not been solved at all

you should give me some advice in this case
I very urgently because over the past 10 days my site had too many losses

Added (2014-11-17, 2:57 PM)
---------------------------------------------
At the moment, I need :
The First, When i am restoring my web, I have received notice that:

The feature is not enabled. Contact Technical Support

----> I NEED :The Technical ENABLE Restore from backup copy my site : kenhtruyen.ucoz.com

The second, i can not upload my file data > 800mb via FTP

----> I NEED :The Technical teams UNLOCKED FTP , SO I CAN upload files larger than 800MB

I would like to emphasize , I just need help with 2 simple things
everything else I will wait after
now I need to do immediately two problems, looking forward to your help

Added (2014-11-18, 5:54 AM)
---------------------------------------------
Today Have you contact the technical team to help me ??
everyday I was waiting for news on your
when technical team will help me to open the backup and restored
wait forever have yet to see

Post edited by kankukong - Tuesday, 2014-11-18, 10:50 AM

Sunny