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Tranfer dmon to ucoz and Kept premium user acoount
kankukong
Posts: 95
Reputation: 0

Message # 1 | 11:28 AM
Quote

because waiting too long so I can require a full backup of data from kenhtruyen.dmon.com to kenhtruyen.ucoz.com ??

I requested a lot of problems :

#1: I have purchased packages kenhtruyen.dmon.com

The "Basic" paid package 15 $46.35 Active 21/01/2016 3:00:00

So Have i kept premium account ??

#2: Available disk space in kenhtruyen.dmon.com is : 4687 Mb
so i have kept available space disk ???

#3: My data files nearly 1gb , how can I upload via ftp ??
because ftp can not upload files that are larger ???

Please Help Me

COntact with me via PM or email : kenhtruyen@gmail.com

Quickly please , Thanks


the problem is :
Sunny has read my request but until this moment there is no one who supported me tranfer kenhtruyen.dmon.com to kenhtruyen.ucoz.com. although i have premium account
I spent money to use the service but have not been enthusiastic support
Now , My site was inaccessible for more than 10 days
That is an enormous loss for our company

I hope someone has the ability to support online for me to switch from dmon to ucoz read this message
kankukong
Posts: 95
Reputation: 0

Message # 2 | 11:42 AM
Sunny

anyone can help me tranfer now ?

how much is waiting time ?
Who will support online for me ?
Attachments: 1205397.png (16.3 Kb) · 5879799.png (17.2 Kb)
Cyberdasm
Posts: 640
Reputation: 7

Message # 3 | 11:50 AM
kankukong, send a message for sunny and technical support team.

I recommend these following web developer to pm, Sunny, Paradox, and Bigblog.

1F4BF3B
Sunny
Posts: 9296
Reputation: 456

Message # 4 | 11:52 AM
kankukong, please understand that the transfer cannot be immediate. We will do all possible to transfer your website asap and keep the premium package and the disk space. But it still will take some time.
I'm not active on the forum anymore. Please contact other forum staff.
Sunny
Posts: 9296
Reputation: 456

Message # 5 | 11:55 AM
Quote dense0293 ()
to pm, Sunny, Paradox, and Bigblog.


Actually I would like to say that duplicating a message a lot of times does not help resolve the issue faster, but it definitely consumes certain time that those several people could dedicate to different users, but have to dedicate to one and the same person instead.

I'm not active on the forum anymore. Please contact other forum staff.
kankukong
Posts: 95
Reputation: 0

Message # 6 | 3:11 AM
At the moment, 3 days , but no one help me tranfer
i think tranfer have not much time
I just
I just technical transfer for my v
Premium account , increasing disk space , increase ftp , and the backup I can do
Sunny, paradox help me do it now, pleaseplease
I can not wait
Sunny
Posts: 9296
Reputation: 456

Message # 7 | 8:57 AM
kankukong, if I could personally do it, I would smile The transfer is on the ToDo list, but I'm unable to tell you when exactly it will happen.
I'm not active on the forum anymore. Please contact other forum staff.
kankukong
Posts: 95
Reputation: 0

Message # 8 | 9:12 AM
Quote Sunny ()
if I could personally do it, I would The transfer is on the ToDo list, but I'm unable to tell you when exactly it will happen.


can tell me I have to wait up how long it does not
because my request was almost 2 weeks of work that can not be resolved

because my request takes only about 10 minutes done , but no one supported me

I was so disappointed in the service of ucoz !!!
Post edited by kankukong - Wednesday, 2014-11-12, 9:41 AM
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 9 | 1:53 PM
kankukong, DMON is not uCoz. We do not have access or control over their services or servers. Please remain patient. The transfer will be completed as soon as DMON (an indirectly affiliated service) are able to issue the transfer and complete it in partnership with our own technical department.
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
kankukong
Posts: 95
Reputation: 0

Message # 10 | 10:51 PM
I known dmon is not ucoz
Because i have a backup full data and file of kenhtruyen.dmon.com
I can upload it to kenhtruyen.ucoz.com

so i just want the technical help me :
In kenhtruyen.ucoz.com
because i can not upload it via ftp ( FTP not support upload large file )
My file data is 800 mb, it so large
And my space disk in kenhtruyen.ucoz.com have 679mb

And i want keep premium account and space disk

Added (2014-11-13, 9:51 PM)
---------------------------------------------
At the moment , my account in dmon í blocked
What happen ??
Tranfer is happening ???
Please give me a information about that
Because if my website is error 404 , top key google will discount

Post edited by kankukong - Wednesday, 2014-11-12, 3:27 PM
Sunny
Posts: 9296
Reputation: 456

Message # 11 | 9:12 AM
kankukong, I'll check and get back to you.
I'm not active on the forum anymore. Please contact other forum staff.
kankukong
Posts: 95
Reputation: 0

Message # 12 | 10:23 AM
at the moment , kenhtruyen.ucoz.com and kenhtruyen.com can not load
-------------------
Pinging kenhtruyen.com [193.109.246.157] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 193.109.246.157:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
----------------------

Added (2014-11-14, 9:23 AM)
---------------------------------------------
sceenshot ping via http://www.host-tracker.com/
http://i.imgur.com/Z7aRe8Y.png

Sunny
Posts: 9296
Reputation: 456

Message # 13 | 1:57 PM
kankukong, the website is available online.
I'm not active on the forum anymore. Please contact other forum staff.
kankukong
Posts: 95
Reputation: 0

Message # 14 | 3:02 PM
Sunny, my site kenhtruyen.dmon.com is blocked

and there must be technical courses to transfer data back to me?
I can not wait too long ( 5 days ago)
if possible, I'm willing to give more money to buy another premium account
I need you to open the ftp so I can upload files 800 mb ( because ftp can not upload large file > 50 mb)
Can you help me on this
I waited technical dmon.com too long to tranfer to ucoz
( tranfer kenhtruyen.dmon.com to kenhtruyen.ucoz.com )
Post edited by kankukong - Friday, 2014-11-14, 3:50 PM
Sunny
Posts: 9296
Reputation: 456

Message # 15 | 3:54 PM
kankukong, replied in PM.
I'm not active on the forum anymore. Please contact other forum staff.
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