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| uCoz Community Additional Services Account Management Site not found and other troubles (access problems) |
| Site not found and other troubles |
1. If a website can be loaded at least from one computer, then the problem is not with the uCoz system. What is to be done? - Direct attention to your ISP. 2. If a group of websites does not load, the administration is aware and is fixing it. What is to be done? - Wait. 3. If all but you can enter the website, then your IP is temporarily blocked because it belongs to the same network segment as the hacker's, who is attacking the server. After the attack is over the blocking will be disabled. Duration of the attack is known to the hacker only. 4. If you have just attached a domain you should wait 24 hours on the average. 5. If your website opens in one browser but doesn't open in another, then the problem is in the browser or firewall settings. We do not inform users about unscheduled maintenance (emergency) works. In this case accept our apologies for temporarily inconvenience. "Requested site is not registered at uCoz Web Service SITE NOT FOUND" It means that the website with such address has never been registered at uCoz. So you have made a mistake when typing the address. SITE NOT FOUND The website "website_address" is disabled due to inactivity and will be deleted in several days. Restoration instructions have been sent to the registration e-mail of the website owner. The website is disabled, because it was considered inactive. It means that no one visited the website for 40 days. An automatic notification was sent to the e-mail address of the website owner. Follow the restoration instructions there and activate your website. It needs to be done not later than 15 days after the website was disabled. If the e-mail address of the website owner isn't confirmed, the automatic notification is not sent. If you use Yahoo as your e-mail provider, there are poor chances of receiving restoration instructions. What should I do if I haven't received a message with the restoration link? The message could be regarded as spam, and as a result could get into Spam/Junk folder of the e-mail service you use or could be deleted. Please check the contents of the Spam folder, and if the message is not there contact the support service of your e-mail provider. You are the one who is their customer and you can influence the quality of their work and the correctness of mail delivery. If you can't find this message – contact uCoz Technical Support. If you have other websites, you may contact Technical Support service via Control Panel of your active website. What kind of message to uCoz Technical Support service should I write, if I want my website to be restored? Do not forget to provide your website address. SITE NOT FOUND The requested site "site_address" is not registered at uCoz Web Service It means that the website has been deleted and the restoration link is not active any more. «Account is blocked» The owner of the website who wants to recover the account should remove the reasons why the website was blocked (They are always specified in the message about blocking). And then inform the uCoz Abuse Service about it. Use this form here: http://www.ucoz.com/abuse/ What kind of message to uCoz Abuse Service should I write, in case my website is blocked? Be sure to provide the address of your website. Specify the approximate date of blocking. Be as specific as possible, when asking questions or requesting something. I'm not active on the forum anymore. Please contact other forum staff.
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My site wearedefiance.clan.su is not loading for my clan. It works for me and a few others though.
"The connection to wearedefiance.clan.su was interrupted." is the message that is displayed. How do I go about fixing this? Post edited by Ziral - Tuesday, 2012-05-08, 5:01 AM
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Ziral, ask users who do not have access to run a traceroute (guide: http://forum.ucoz.com/forum/30-2310-1 ) and provide the results.
I'm not active on the forum anymore. Please contact other forum staff.
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i had this msg on my site, "Reactivation instructions have been sent to the website owner’s registration e-mail."
i am using yahoo mail & i didn't found any Reactivation instructions on my mail somebody help me please? Added (2012-05-28, 2:46 AM) Post edited by zephyrthru - Monday, 2012-05-28, 7:30 AM
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sorry, but i can't found any reactivation msg in spam folder or anywhere
my website is http://zephyr.at.ua/ thank you 
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Horse_Lover, the website loads fine. However, the server where it hosted (s57) is inaccessible for Comcast users. Is Comcast your ISP? In any case please post the tracing results (guide: http://forum.ucoz.com/forum/30-2310-1 ) so that we could analyze the problem.
I'm not active on the forum anymore. Please contact other forum staff.
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Horse_Lover, yes, you have Comcast and server 57, blocked by them. We have sent a request to Comcast to unblock the server, you can contact them concerning the problem as well, to get it solved quicker.
I'm not active on the forum anymore. Please contact other forum staff.
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OK. Thanks!
 Hopefully it will be solved soon, so I can work on the website.Added (2012-06-16, 12:29 PM) Added (2012-06-16, 2:52 PM) Added (2012-06-19, 9:12 AM) |
guys i have an error 101
This webpage is not available Error 101 (net::ERR_CONNECTION_RESET): The connection was reset. Microsoft Windows [Version 6.1.7601] Copyright © 2009 Microsoft Corporation. All rights reserved. C:\Users\Korisnik>tracert ucoz.com Tracing route to ucoz.com [213.174.157.210] over a maximum of 30 hops: 1 9 ms 7 ms 8 ms cpe-94-253-184-1.zg.cable.xnet.hr [94.253.184.1] 2 * * * Request timed out. 3 10 ms 9 ms 8 ms dh121-185.xnet.hr [83.139.121.185] 4 17 ms 11 ms 7 ms te3-8.ccr01.zag01.atlas.cogentco.com [149.6.30.7 3] 5 28 ms 21 ms 20 ms te1-4.ccr01.vie01.atlas.cogentco.com [154.54.62. 33] 6 25 ms 33 ms 28 ms te0-1-0-6.ccr21.muc01.atlas.cogentco.com [130.11 7.49.29] 7 38 ms 28 ms 31 ms te0-3-0-2.ccr21.fra03.atlas.cogentco.com [154.54 .39.21] 8 132 ms 129 ms 138 ms te0-4-0-0.ccr21.dca01.atlas.cogentco.com [154.54 .42.121] 9 130 ms 129 ms 131 ms te0-0-0-2.ccr21.iad02.atlas.cogentco.com [154.54 .1.42] 10 130 ms 130 ms 133 ms 38.122.62.122 11 137 ms 137 ms 137 ms dev210.ucoz.net [213.174.157.210] Trace complete. C:\Users\Korisnik> This is a site from my friend that he made. He says it works for him an for his friend but it doesn't work for me  why  Please help! |
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