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(PROBLEM) Edit Button in Entries in Comments Management Page
khen
Posts: 475
Reputation: 13

Message # 1 | 4:10 AM
Edit Button (which has a pencil icon) of the Entries in the Comments Management Page doesn't work. How to fix that?
Sunny
Posts: 9296
Reputation: 456

Message # 2 | 3:27 PM
khen, what's the website address? Does it happen in all browsers or in a specific one?
I'm not active on the forum anymore. Please contact other forum staff.
khen
Posts: 475
Reputation: 13

Message # 3 | 12:22 PM
URL: http://www.affordablecebu.com/index/

It happens on Chrome and Firefox. It happens when I filter the comments by Inactive. When I sorted the Inactive comments and when I tried to edit those inactive comments, it didn't work. No pop-up window or no comment editing form appeared.

I've noticed something. This problem might be related to the version of jQuery Library used in the Common Settings. The problem happens when I'm using the jQuery 1.10.2 version. But when I'm using the jQuery 1.7.2 version, it works.

Do you have any solutions to that problem?

Added (2016-01-24, 12:21 PM)
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Are there any solutions with this problem?

Added (2016-01-25, 12:22 PM)
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up for this one.... hello. hello... sad


Post edited by khen - Saturday, 2016-01-23, 1:32 AM
Sunny
Posts: 9296
Reputation: 456

Message # 4 | 4:19 PM
khen, we will look into this.
I'm not active on the forum anymore. Please contact other forum staff.
Sunny
Posts: 9296
Reputation: 456

Message # 5 | 3:57 PM
khen, we've checked your website. With jQuery 1.10.2 the pop-up appears, but it is visible only partially. We couldn't confirm the issue on a website with a standard design, so most probably there is a conflict between jQuery 1.10.2 and one of the scripts on your website. Have you made any changes to the website recently?
I'm not active on the forum anymore. Please contact other forum staff.
khen
Posts: 475
Reputation: 13

Message # 6 | 11:38 AM
Sunny, I didn't make any significant changes to my website. I switched back to jQuery 1.7 to make those comment editing form working.

Added (2016-07-01, 11:38 AM)
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UPDATE: This problem still exists. Please fix this bug.


Sunny
Posts: 9296
Reputation: 456

Message # 7 | 1:39 PM
khen, today we've uploaded a fix for jQuery 1.10.2 and ajax windows. Please check if the problem still persists on your website.
I'm not active on the forum anymore. Please contact other forum staff.
khen
Posts: 475
Reputation: 13

Message # 8 | 2:23 AM
Sunny, yes. I already checked this last week. No problem anymore. You can close this thread.
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