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| Forum moderator: bigblog |
| uCoz Community For Webmasters Custom Solutions Problem when creating a new user in the CP |
| Problem when creating a new user in the CP |
Hello,
so, i make a new user (because someone can't get confirmation email from ucoz) so he can login in my website. The thing is that i made the user and when i asked him to login with the email/password it didn't worked, as it doesn't even exist, asked him to try it with user/password and still no go. also i've tried it myself and didn't worked either. How can i fix this issue? That person is not the only one who doesn't get an ucoz activation email, had like 5-6 complains about this. Thanks |
Skan, in case of the uID authorization you can't create accounts via CP. Well, you can, by they won't work. It is possible only if you have local users.
What e-mail service are those users using? Did they check their spam folders? And yes, provide the website address. I'm not active on the forum anymore. Please contact other forum staff.
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Skan, ah okay, due to the nature of the login system Sunny is unfortunately correct. You'd have to enable Local Users for your friend to login. He should definitely be able to create a uID account however. Email confirmation can be resent as far as I am aware if it hasn't arrived the first time - apart from the spam folder if it is definitely not seen to be coming through a GMail accounts might be another alternative.
Jack of all trades in development, design, strategy.
Working as a Support Engineer. Been here for 13 years and counting. |
Skan, I've tested a hotmail e-mail address on your website and received a confirmation message (into Junk though). Users could try to contact the e-mail provider concerning the problem. And as a rule there are no problems with gmail boxes, as Paradox mentioned.
I'm not active on the forum anymore. Please contact other forum staff.
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