Secret question and answer

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Secret question and answer (forgot, can't change)

Moonchill

Posts: 1

Reputation: 0

Message # 1 | 12:33 PM 2007-11-02

Why do I not have to fill in my old secret question before I can change it? I mean, whats the point atm of asking the secret question when one wants to change the e-mail and the PW if I can simply look at the secret question awnser in "Change the secret awnser"?

Sh4d0W

Posts: 2

Reputation: 0

Message # 2 | 12:40 PM 2007-11-10

Moonchill,
if you want change your secret question log in and up in bar is security > click on it and choose > change secret question ..

--> Nokia - Confusing People <--

deyuboy

Posts: 2

Reputation: 0

Message # 3 | 0:11 AM 2008-01-31

i own a site with your service and now i wanna to pass at paid services ... but i have 2 problemes..

when i start the site i didnt pay attention on security question ... now i cant remember it and my email that i have registred with it i cant acces it anymore...

how can i resolve this problem ... now my site has almost 2k visitators per day and i wanna pass to paid services.

please help me !
i own the user and password to my site but i need to resolve the secret question and email.

hehe

Sunny

Posts: 9296

Reputation: 456

Message # 4 | 2:09 PM 2008-01-31

You can change your e-mail through Control Panel if you can't access the previous one. As for the secret question - you should write to the Technical Support through Control Panel.

I'm not active on the forum anymore. Please contact other forum staff.

deyuboy

Posts: 2

Reputation: 0

Message # 5 | 2:28 PM 2008-01-31

if i change the email address wont they send a verification code to the last email ?

as for the secret question .. ill write them

hehe

Seth

Posts: 1

Reputation: 0

Message # 6 | 7:47 PM 2008-02-10

I tried changing it in the control panel where it says "change secret question" but it doesn't let me:

Code

You account exists longer than 21 days, so you can replace secret question only if your current IP-address matches first 3 octets of registration IP (e.g. xxx.xxx.xxx.abc=xxx.xxx.xxx.bca).
Registrational IP: 88.7.129.75
Current IP: 83.57.26.197

How can I change it??

(Sorry for my bad English, I'm Spanish)

Post edited by Seth - Sunday, 2008-02-10, 7:54 PM

Sunny

Posts: 9296

Reputation: 456

Message # 7 | 2:13 PM 2008-02-11

Secret question may be changed only from registration IP. If you have dynamic IP then sorry. The system WARNED you to REMEMBER the secret answer.

I'm not active on the forum anymore. Please contact other forum staff.

xtremlaur

Posts: 4

Reputation: 0