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uCoz Community » General Information » First Steps with uCoz » Control panel problems (Control panel doesn't load properly.)
Control panel problems
nyhatus
Posts: 8
Reputation: 0

Message # 1 | 1:28 PM
Hi, It doesn't happen always but these days I often cannot access my control panel. When I enter it I see just writings and links without a style. And whole control panel turns to white.

At the same time my site doesn't work properly. The login popup doesnt work. Some pictures don't load. The test page doesn't load. When I enter the test I see the writings below:

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<ajax>
<cmd t="testBlockD" p="innerHTML">
<![CDATA[
<form name="addform" id="tstAddForm" method="POST" action="http://www.nihatkasim.org/tests/" onsubmit="if (check(1,1,'You must select at least 1 answers.','You can select 1 answers at most.')){tstNextStep();return false;}else{return false;}"><table border="0" cellspacing="1" cellpadding="0" width="100%"><tr><td><div class="eTitle">Answer the questions according to the picture below. <br> <img src="/testpic/preposition.jpg"/> <br> Choose the TRUE answer.</div></td></tr><tr><td class="eVariant"><input type="checkbox" name="otvets_0" id="otvets_0" value="1"><label for="otvets_0">The window is next to the map.</label></td></tr><tr><td class="eVariant"><input type="checkbox" name="otvets_1" id="otvets_1" value="2"><label for="otvets_1">The chair is near the desk.</label></td></tr><tr><td class="eVariant"><input type="checkbox" name="otvets_2" id="otvets_2" value="3"><label for="otvets_2">The CD player is on the table.</label></td></tr><tr><td class="eVariant"><input type="checkbox" name="otvets_3" id="otvets_3" value="4"><label for="otvets_3">The dictionary is on the shelf.</label></td></tr><tr><td><hr>Current question: <b>2</b> (total of test questions: <b>10</b>)</td></tr><tr><td>You can select <b>1</b> answers.</td></tr><script type="text/javascript"> function check(min,max,minT,maxT){ var otvets_col = parseInt(document.getElementById('a_c').value); var flag = 0; var i; for (i=0;i<otvets_col;i++){if (document.getElementById('otvets_'+i).checked == true){flag++;}} if (flag>max){alert (maxT);return false;} else if (flag<min){_uWnd.alert(minT,'',{w:230,h:80,tm:3000});return false;} else{return true;} } </script><tr><td align="center"><hr /><input type="submit" name="sbm" id="TstSbm" value="Next question"><input type="hidden" name="c" id="c" value="0"><input type="hidden" name="id" id="id" value="9"><input type="hidden" name="qq" id="qq" value="aadf649239719bef12feff6625b31d4b7dc3a393d0aea89a"><input type="hidden" name="bb" id="bb" value="a9dc25953a71"><input type="hidden" id="a_c" name="a_c" id="a" value="4"><input type="hidden" name="total_en" id="total_en" value="1"><input type="hidden" name="s" id="s" value="3"><input type="hidden" name="q" id="q" value="63"><input type="hidden" name="tt" id="tt" value="1"><input type="hidden" name="ajax" id="isAjax" value="0"></td></tr></table></form>
]]>
</cmd>
</ajax>

As a said, it doesn't happen always. But these days ıt happen often. Thanks I am looking forward to your help!
Post edited by nyhatus - Friday, 2012-12-07, 1:29 PM
Sunny
Posts: 9296
Reputation: 456

Message # 2 | 4:03 PM
nyhatus, the website address is http://www.nihatkasim.org ? I don't see any problems. Please try the following and inform if the problem still exists:

Quote
For testing purposes try to work from another copy of operating system, another computer and, if possible, using another network provider. E.g., you can check your website from one of Internet clubs as they meet all the mentioned conditions.
If you do not have such possibility, then it is desirable to do the following actions step by step:
1. Disable your firewall, antivirus while running diagnostics;
2. Disable the traffic saving services (e.g., Traffic Compressor);
3. Disable the torrent client or any other services that can create a lot of connections, if any;
4. Try to use another browser or update the current one. Maybe some necessary browser functions are disabled or are working incorrectly. If your Internet Explorer version is less than 8 – install latest Windows updates, or install Internet Explorer 8 as a separate package; if you use Opera version less than 10.60 or Firefox less than 3.6.3 – update the browser.
5. Make sure that cookies are accepted by the browser, clear the cookies history; check whether JavaScript is enabled in your browser; clear the cache (temporary files) of the browser. You can find the information on how to do this in the "Help" tab of your browser.

I'm not active on the forum anymore. Please contact other forum staff.
nyhatus
Posts: 8
Reputation: 0

Message # 3 | 7:20 PM
Thanks for your reply. That's why I like ucoz and our Russian brothers:))

The problem I am talking about doesn't happen always. But sometimes when I login I can't see the ucoz bar above. The smileys doesn't load properly and I cannot access control panel. This situation lasts one or two hours. Then everything works as if nothing happened.

I use more than one computer and different browsers. I see the same problem on different computers an browsers.

I don't think that this is my site's problem. Because the control panel doesn't load properly. I see just links ib blue and white background without a style.

But I said, it is not a permanent problem. I can access control panel right now. It happens once day or more... smile

Thanks again.
Sunny
Posts: 9296
Reputation: 456

Message # 4 | 1:27 PM
nyhatus, do you have this problem on different computers that are connected through the same network provider? Or are network providers also different? It looks like slow network connection or maybe the channel is overloaded.
I'm not active on the forum anymore. Please contact other forum staff.
nyhatus
Posts: 8
Reputation: 0

Message # 5 | 8:43 PM
I have same problem in different networks. When the problem occurs I can't see user bar above.
Sunny
Posts: 9296
Reputation: 456

Message # 6 | 11:43 AM
nyhatus, sorry for the delayed reply. What time of the day do you usually have this problem at? And what's your time zone?
I'm not active on the forum anymore. Please contact other forum staff.
donce
Posts: 41
Reputation: 0

Message # 7 | 11:49 PM
I have similiar problem. It's happend that I working on site whole day, and suddenly BOOM, doesnt work. In that moments I can't work with control panel. Just appears grey and white. Why?
http://filmofil.ucoz.com/
Sunny
Posts: 9296
Reputation: 456

Message # 8 | 11:46 AM
donce, what's the website address? The one in your signature? How often does this problem happen and for how long? is it the same in all browsers, on different computers?
I'm not active on the forum anymore. Please contact other forum staff.
nyhatus
Posts: 8
Reputation: 0

Message # 9 | 1:08 PM
Same problem still exists...

I can't see "ucoz user bar" above when I log in my site. I see this writing instead: General Control Shop Posting Users Multimedia Builder"

This problem started to occur more often. My users (they are my students) complain about it. And I have nothing to do.

I wrote to ucoz help about this problem before. It was weird that they replied me after more than one week! Ucoz help is incapable of solving this problem. They rejected it!

I am still waiting for help from professional ucoz users and ucoz team...

my site is www.nihatkasim.org
It works properly for visitors. But SOMETİMES it doesn't load smileys... At the same time users can't do some activities, especially tests. And olso I cannot access the control panel at the some time... BUT IT IS NOT A PERMANENT PROBLEM..

thanks ...
Sunny
Posts: 9296
Reputation: 456

Message # 10 | 3:21 PM
nyhatus, please provide screenshots of the problems you encounter. And as I've asked before - the time of the day when you usually have them (don't forget to specify your time zone).
I'm not active on the forum anymore. Please contact other forum staff.
nyhatus
Posts: 8
Reputation: 0

Message # 11 | 4:14 PM
I live in İstanbul. (GMT +02:00) I have come across that problem twice today. First was about 13.30 (local time) and second was 10 minutes ago.

My users also complain about the same problem.

A Screenshot has been added.

thanks
Attachments: 8783437.jpg(152.2 Kb)
nyhatus
Posts: 8
Reputation: 0

Message # 12 | 4:48 PM
Two more screenshots...

One of them is control panel.
Attachments: 7011184.jpg(182.0 Kb)
nyhatus
Posts: 8
Reputation: 0

Message # 13 | 4:52 PM
Tests
Attachments: 4413199.jpg(200.3 Kb)
Sunny
Posts: 9296
Reputation: 456

Message # 14 | 4:58 PM
nyhatus, thanks, I'll ask the techs to look into the issue.
I'm not active on the forum anymore. Please contact other forum staff.
nyhatus
Posts: 8
Reputation: 0

Message # 15 | 5:05 PM
thanks a lot.
uCoz Community » General Information » First Steps with uCoz » Control panel problems (Control panel doesn't load properly.)
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