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uCoz Community » General Information » First Steps with uCoz » Website (registration emails not received)
Website
Ban Hammer
Posts: 2
Reputation: 1

Message # 1 | 9:37 PM 2013-12-08
The website I recently visited was amazing. It seems that everyone is having the same problem with the registration. If you go to https://the-input.ucoz.com the website states they are aware of the problem. That website is by far the best creation on uCoz I've seen. I wanted to register, but I couldn't. I never received an email about verifying my account. Can someone that works for uCoz fix this problem?
Post edited by Ban Hammer - Sunday, 2013-12-08, 9:38 PM
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 2 | 8:28 AM 2013-12-09
Ban Hammer, we have been unable to confirm these problems. Do all your users use the same email service? Have they all checked their spam folders?
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Sunny
Posts: 9296
Reputation: 456

Message # 3 | 11:17 AM 2013-12-09
Ban Hammer, at the moment the registration works correctly on the provided websites, emails are sent instantly. If the emails aren't received, specify the email provider you are using.
I'm not active on the forum anymore. Please contact other forum staff.
$Administrator$
Posts: 59
Reputation: 1

Message # 4 | 4:21 PM 2013-12-11
I am having the same problem. Can you please tell me how I can change my email provider?
Gaming Input

We are currently looking for developers/moderators to help with the website's overall progression. Please go here to sign up: http://www.gaming-input.com/index/staff_member_sign_up/0-74
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 5 | 4:33 PM 2013-12-11
$Administrator$, create a new email address with a different provider. So like, if you're with GMail, try Yahoo. Who is your current provider?
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
$Administrator$
Posts: 59
Reputation: 1

Message # 6 | 0:56 AM 2013-12-12
I use Gmail. I would like a short tutorial of how to change my provider. Does that mean signing up with a different email like Yahoo instead of Gmail?

Added (2013-12-11, 6:56 PM)
---------------------------------------------
How does Ban Hammer have a space in his username? First answer my other question above. Thank you! smile

Gaming Input

We are currently looking for developers/moderators to help with the website's overall progression. Please go here to sign up: http://www.gaming-input.com/index/staff_member_sign_up/0-74
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 7 | 2:34 AM 2013-12-12
Quote $Administrator$ ()
Does that mean signing up with a different email like Yahoo instead of Gmail?


Yes. That's exactly what it is. smile It's simply signing up for a Yahoo account and using it instead of your GMail for you uCoz services. There's no reason you can't use GMail for everything else. You'd just have an extra email account with Yahoo for uCoz.

Quote $Administrator$ ()
How does Ban Hammer have a space in his username?


That's actually a very good question. One I can't answer due to the fact I've never seen it before and I thought it wasn't possible.
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
$Administrator$
Posts: 59
Reputation: 1

Message # 8 | 2:49 AM 2013-12-12
I have tried, but I have not received an email. It has been about 2 hours and 30 minutes...
Gaming Input

We are currently looking for developers/moderators to help with the website's overall progression. Please go here to sign up: http://www.gaming-input.com/index/staff_member_sign_up/0-74
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 9 | 8:10 AM 2013-12-12
$Administrator$, I just received an update this afternoon, our team are resolving this issue as we speak. smile
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Sunny
Posts: 9296
Reputation: 456

Message # 10 | 9:44 AM 2013-12-12
$Administrator$, if you still have the problem, please clarify where exact you are trying to register (at uCoz.com or you are testing the registration from on your website). And don't forget to check your Spam folder.
I'm not active on the forum anymore. Please contact other forum staff.
$Administrator$
Posts: 59
Reputation: 1

Message # 11 | 7:38 AM 2013-12-15
Sunny, I have checked my spam folder and I tried to sign up on this website and mine. The emails were never sent. You can try it for yourself.
Gaming Input

We are currently looking for developers/moderators to help with the website's overall progression. Please go here to sign up: http://www.gaming-input.com/index/staff_member_sign_up/0-74
Sunny
Posts: 9296
Reputation: 456

Message # 12 | 9:23 AM 2013-12-16
$Administrator$, I tried, and received an email message instantly. What email service do you use?
I'm not active on the forum anymore. Please contact other forum staff.
$Administrator$
Posts: 59
Reputation: 1

Message # 13 | 11:27 PM 2013-12-16
I use gmail. I tried using Yahoo, but it didn't work. I don't know what is going on.
Gaming Input

We are currently looking for developers/moderators to help with the website's overall progression. Please go here to sign up: http://www.gaming-input.com/index/staff_member_sign_up/0-74
Sunny
Posts: 9296
Reputation: 456

Message # 14 | 10:53 AM 2013-12-17
$Administrator$, I checked with both gmail and yahoo, and the emails were received instantly (checked on this forum). Do you use any email clients or do you check your email via the web interfaces?
I'm not active on the forum anymore. Please contact other forum staff.
uCoz Community » General Information » First Steps with uCoz » Website (registration emails not received)
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