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uCoz Community » General Information » First Steps with uCoz » cant log into admin page! (gives incorrect password)
cant log into admin page!
i7959795
Posts: 5
Reputation: 0

Message # 1 | 12:17 PM 2014-05-05
I cant log in to my admin page. I tried many times to contact with you but no one repond me! please help me it is very urgent..
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 2 | 2:00 PM 2014-05-05
i7959795, it can take the uCoz Technical Support team up to 3 days to respond to inquiries made. Please continue to be patient and a member of the team will be in contact soon. smile
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Sunny
Posts: 9296
Reputation: 456

Message # 3 | 2:30 PM 2014-05-05
i7959795, if you describe the problem in more detail and provide the website address, we can try to help you here as well.
I'm not active on the forum anymore. Please contact other forum staff.
i7959795
Posts: 5
Reputation: 0

Message # 4 | 0:53 AM 2014-05-06
Paradox, I am waiting since last thursday:(

Added (2014-05-05, 6:53 PM)
---------------------------------------------
Sunny, When I write my password for admin page, it says wrong password. I clicked the lost password link and completed question I was said that my password sent successfully to my email address but never received.

Sunny
Posts: 9296
Reputation: 456

Message # 5 | 10:15 AM 2014-05-06
i7959795, did you check the spam folder? I what e-mail did you contact the Support Team from?
I'm not active on the forum anymore. Please contact other forum staff.
i7959795
Posts: 5
Reputation: 0

Message # 6 | 12:07 PM 2014-05-06
Sunny, yes I checked but no any email in any folder. I tried many times contact with them but no one respond me
Sunny
Posts: 9296
Reputation: 456

Message # 7 | 1:54 PM 2014-05-06
Quote Sunny ()
what e-mail did you contact the Support Team from?


It is possible that you don't receive emails from uCoz Support as well.
I'm not active on the forum anymore. Please contact other forum staff.
i7959795
Posts: 5
Reputation: 0

Message # 8 | 2:16 PM 2014-05-06
Sunny, so what can I do now? I need updated this page!!!
Sunny
Posts: 9296
Reputation: 456

Message # 9 | 2:28 PM 2014-05-06
i7959795, provide your e-mail address (is it the same as in your forum profile?) and the address of your website.
I'm not active on the forum anymore. Please contact other forum staff.
i7959795
Posts: 5
Reputation: 0

Message # 10 | 6:40 PM 2014-05-06
Sunny, divitteaching.com
mvyarlik@hotmail.com
Sunny
Posts: 9296
Reputation: 456

Message # 11 | 3:28 PM 2014-05-07
i7959795, yes, I can confirm the problem with hotmail, looks like hotmail filters out emails from uCoz. Please contact hotmail support concerning the problem.

I will try to help you with the password, please check your PM.
I'm not active on the forum anymore. Please contact other forum staff.
NormalX
Posts: 94
Reputation: 7

Message # 12 | 6:11 PM 2014-05-07
i7959795, Alternative solution is to connect your Hotmail to gmail and get Hotmail emails on gmail and then you will be able to get uCoz emails...i recommend you using new gmail account...
uCoz Community » General Information » First Steps with uCoz » cant log into admin page! (gives incorrect password)
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