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uCoz Community » General Information » Paid Services » selling digital files in E-Shop?
selling digital files in E-Shop?
laserist
Posts: 62
Reputation: 0

Message # 1 | 3:25 PM 2014-05-13
Hello.
Today I was testing buying a digital file from my site.
When I add a digital file item to my E-Shop, uCoz asks to upload the file. But now that I've bought a digital file from my own E-Shop via PayPal, I see no link to the file . So, um, where can the buyer donwload the file after he has payed for it? There's no hint on E-Shop after you purchase the file...
Sunny
Posts: 9296
Reputation: 456

Message # 2 | 3:50 PM 2014-05-13
laserist, after a user buys a file, the link to download this file is sent to his email. You can add this information to one of the E-shop templates, e.g. "Order page".
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laserist
Posts: 62
Reputation: 0

Message # 3 | 8:32 PM 2014-05-13
Thanks man. Ill add a notice.

Added (2014-05-13, 11:23 AM)
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EDIT: how can I do that though...
Either in the main E-Shop page or in the Item page.
A text saying something like "The file will be sent to you via email after purchase"

Added (2014-05-13, 2:32 PM)
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EDIT2: Okay, I checked, no email was sent.
What email address should I had recieved an email with the download link from? something@mywebsite.net ?

Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 4 | 2:38 AM 2014-05-14
laserist, it will be a uCoz system email address. It won't send from your site's URL unfortunately. You may have to check your spam folder depending on your email provider. smile
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
laserist
Posts: 62
Reputation: 0

Message # 5 | 9:45 AM 2014-05-14
Hm, it's not even in the spam folder...
Sunny
Posts: 9296
Reputation: 456

Message # 6 | 11:10 AM 2014-05-14
laserist, what's the website address and the e-mail box you used?
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laserist
Posts: 62
Reputation: 0

Message # 7 | 11:01 PM 2014-05-14
I tried the second time today. No email with thr link to the file was sent!
Post edited by laserist - Friday, 2014-05-16, 9:58 AM
Sunny
Posts: 9296
Reputation: 456

Message # 8 | 11:57 AM 2014-05-20
laserist, what are the order statuses? Paid? Please check whether you can see the payments in your PayPal account. If you see them as shown on the screenshot: http://screencast.com/t/GFwdjRUy , you need to click "Accept" and follow further system instructions.
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uCoz Community » General Information » Paid Services » selling digital files in E-Shop?
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