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uCoz Community » General Information » Paid Services » CREDIT CARD DEBITED BUT PAYMENT WAS NOT PROCESSED BY UCOZ
CREDIT CARD DEBITED BUT PAYMENT WAS NOT PROCESSED BY UCOZ
invisibleguy
Posts: 32
Reputation: 0

Message # 1 | 8:32 AM 2015-07-04
Heloo, today i decided to renew my paid account, after i selected 6 months plan and i procced the payment with my mastercard which i have being using for all transactions here, i got an error that transaction was declined, i did this again and i recieved the same error. I check into my credit card account and i was debited twice but the transaction didnt complete on ucoz why angry cry
Attachments: 0872225.png (8.9 Kb)
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 2 | 2:51 PM 2015-07-04
invisibleguy, your card has not yet been debited in that particular view - it is still actively listed as a pending payment. I have forwarded this on for a member of the team to investigate.
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
invisibleguy
Posts: 32
Reputation: 0

Message # 3 | 4:38 PM 2015-07-04
ok but kindly process only one payment
Sunny
Posts: 9296
Reputation: 456

Message # 4 | 9:25 AM 2015-07-06
invisibleguy, the technical team has also replied to your ticket sent through Control Panel.
I'm not active on the forum anymore. Please contact other forum staff.
invisibleguy
Posts: 32
Reputation: 0

Message # 5 | 2:06 PM 2015-07-06
Sunny, i have replied them with the requested information kindly alert them. Thank you
uCoz Community » General Information » Paid Services » CREDIT CARD DEBITED BUT PAYMENT WAS NOT PROCESSED BY UCOZ
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