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uCoz Community » General Information » Paid Services » Support
Support
HeLpeR
Posts: 22
Reputation: 0

Message # 1 | 7:34 PM
So, I have purchased ucoz's paid plan that contains Live chat with Support Team, but I still can't see any option to chat live.
Felicia
Posts: 92
Reputation: 3

Message # 2 | 6:04 AM
HeLpeR, please provide the url of the site
Good things come to those who wait!
HeLpeR
Posts: 22
Reputation: 0

Message # 3 | 7:42 PM
Felicia, I sent you PM with the website's url.
Felicia
Posts: 92
Reputation: 3

Message # 4 | 9:02 AM
HeLpeR, I've replied.
To have the answer public, as well, I'll add it below, as well:
"Unfortunately, there is a small issue - due to an error on our side, the LiveChat option appeared globally (we're currently working on fixing this). In reality, Live Chat is currently available only for the Russian users, as part as the Maximum and Shop plans. This option is under testing, for now, so couldn't say when or if it will be available globally, in English."

Good things come to those who wait!
uCoz Community » General Information » Paid Services » Support
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