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Forum moderator: bigblog  
my website is not found on the server !!!
arabtv
Posts: 14
Reputation: 0

Message # 1 | 7:59 PM
Hello,
today I checked my website and it was working just fine
an hour ago checked it back and it doesn't load at all and sometimes it tells me The website "ezfilms.do.am" is not registered with uCoz.

the attached domain name is free-eg.com

can someone help me
Thanks in advanced

Added (2014-07-10, 1:59 PM)
---------------------------------------------
my other website also I just created is down
free-eg.do.am

joexyz
JOE-vascript
Posts: 1770
Reputation: 78

Message # 2 | 9:40 PM
arabtv, this message means, that the site is inexistent.
hey i'm joe and i do not work for the company anymore, please contact other staff or tech support
icon by ch-chau

sometimes i lurk here
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 3 | 2:04 AM
arabtv, s101 the server your site http://free-eg.do.am is hosted on was temporarily unavailable yesterday due to technical difficulties experienced at the data center. I am actively waiting on further information regarding your website http://ezfilms.do.am and will reply as soon as it comes to hand.
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
arabtv
Posts: 14
Reputation: 0

Message # 4 | 8:01 AM
hi bigblog
what is mean it is not exist the same message was for the other site too free-eg.do.am and it is working fine now
and thanks for the replying

Hi Paradox and Thanks for replaying,
the website still down the all day long
and you can take a look
http://ezfilms.do.am
or
http://free-eg.com/

please someone fix this ASAP cause it is loosing guests like that in addition I have all the codes in it

sorry guys for snapping but I'm really mad because of my site it is just passed the 1000000 views yesterday and I was going to make some stuff in it and all this break everything
I hope you all understand my situation
Post edited by arabtv - Friday, 2014-07-11, 8:03 AM
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 5 | 4:04 PM
arabtv, your site http://ezfims.do.am has been removed by the Abuse department due to infringement upon the uCoz Terms of Service in relation to the illegal broadcasting/sharing of media. Unfortunately there is nothing further to be done on the matter that I can assist with.

You are more than welcome to contact our abuse department via http://ucoz.com/contact if you require further information or wish to appeal the decision.

Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
arabtv
Posts: 14
Reputation: 0

Message # 6 | 6:54 AM
Paradox Thanks for the replaying,
but first of all the streaming on the website was free to air in it's country and it is all over the internet all what I was doing is organize them in a good way, second of if it is really illegal they should send me alert by Email so I can respond and do an action. not just shut the website down in that way
also I have personal stuff on the website how can I get them now
the link you gave me to contact it is not loading at all
so someone help me please to get the data of the website
I know it is your all hosting but you need to alert me if you see that I did something wrong so I can respond
so please I need my data

Thanks in advanced

Added (2014-07-13, 0:54 AM)
---------------------------------------------
Can someone tell me witch channel exactly was illegal so I don't repeat the mistake again ?

Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 7 | 9:10 AM
Quote Paradox ()
contact our abuse department via http://ucoz.com/contact if you require further information or wish to appeal the decision.


Unfortunately I'm unable to provide any further assistance with this case.

Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
arabtv
Posts: 14
Reputation: 0

Message # 8 | 3:10 AM
who can I talk to Paradox to help me in this
the link you game me it doesn't load at all and I already sent a ticket to the support team and no respond
at least I wanna know what exactly was wrong
I been with you guys for almost 4 years now
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 9 | 3:42 AM
arabtv, how long has it been since you sent the ticket to support? Can you PM me the case/ticket identifier? smile
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
arabtv
Posts: 14
Reputation: 0

Message # 10 | 4:04 AM
unfortunately I didn't get a ticket number, but I sent it on 11th last Friday when the website stopped working and I think it was at around 11:00 AM central time

Added (2014-07-15, 10:04 PM)
---------------------------------------------
and I sent another one before that to the same link the day before on 10th Thursday

Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 11 | 10:49 AM
arabtv, according to our abuse department you received a reply the same day of which you sent your original ticket on the 10/07/2014. Unfortunately there is no availability of the recovery of your website due to the infringement upon the Terms of Service.

Update: After further investigation we've established you sent both messages from different emails, most likely due to an error when filling out the form. Please make sure next time when sending in tickets that all information is correct before submitting.

Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
arabtv
Posts: 14
Reputation: 0

Message # 12 | 5:23 AM
I appreciate your helping Paradox, but why am I banned from the service and I can't access ucoz to even create another site ?
Post edited by arabtv - Monday, 2014-07-21, 5:58 AM
Sunny
Posts: 9296
Reputation: 456

Message # 13 | 12:46 PM
arabtv, are there any error messages displayed? What is the e-mail of your uID account?
I'm not active on the forum anymore. Please contact other forum staff.
arabtv
Posts: 14
Reputation: 0

Message # 14 | 1:23 AM
there is nothing appear at all when I try to access ucoz.com the page keep loading and then nothing happened
and I pm you my Email Address
Sunny
Posts: 9296
Reputation: 456

Message # 15 | 8:01 AM
arabtv, please run a traceroute http://forum.ucoz.com/forum/30-2310-9805-16-1223633084-1
I'm not active on the forum anymore. Please contact other forum staff.
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