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| uCoz Community » Additional Services » Account Management » Unable to connect to site |
| Unable to connect to site |
Thanks. I will give them a call.
UPDATE: I just left a chat with an agent and I have to fill out a form. They want the IP address of the blocked domain. I can't login to get the IP address. Could you email it to me or post the IP address of my website here? Post edited by Heeeeey - Monday, 2013-09-30, 7:03 AM
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Heeeeey, the IP address of the blocked server is 213.174.157.134
We are trying to resolve the issue with Comcast from our side as well. Please note that meanwhile you can access your websites using proxies or anonymity services like TOR. I'm not active on the forum anymore. Please contact other forum staff.
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Need IP Address. Folks Do I need to do anything on my end and have you determined that this is a blocked site issue with Comcast? See messages 3, 9 and 12. What is the IP address of the WPHA.ucoz.com website? thanks.
Post edited by WPHA - Tuesday, 2013-10-01, 2:28 AM
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Quote (WPHA) the IP address of the blocked server is 213.174.157.134 That's the IP address of the server. So your site as well. Quote (WPHA) Do I need to do anything on my end If you want you can ring Comcast and request that they unblock the server. It can help to speed the process along.  Quote (WPHA) have you determined that this is a blocked site issue with Comcast This is definitely an issue with Comcast having blocked the server. We are handling the problem from our end however all contributions made towards the resolution of these issues from our users can assist in speeding the process along. Jack of all trades in development, design, strategy.
Working as a Support Engineer. Been here for 13 years and counting. |
Able to get access to website but why am I getting a pop up ad when accessing? It seems that if I login then the pop up doesn't appear. Also when I did click on one of the adds Google Chrome security blocked and said it was about to take me to a phishing site. What's going on here?
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Here's the screenshot from tablet which doesn't have flash. On desktop it is reading cookies and has ads constantly. Can't get rid of it unless I log on. Didn't have this problem for the first few days. Now it appears ever since release from Comcast. Please help.
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WPHA, this has been forwarded to our technical division. Please do not click on the ad. I'm unsure as to whether it's safe or not, however, it will certainly be checked out and I'll get back to you.
Jack of all trades in development, design, strategy.
Working as a Support Engineer. Been here for 13 years and counting. |
WPHA, please provide the link where the ad redirects you, and a screenshot of the security warning. That's the uCoz ad banner - it appears not immediately but in a week after website creation, therefore it has nothing to do with Comcast. The content of the ads is provided by third-party advertisers, and we need more info so that we could look into the matter.
I'm not active on the forum anymore. Please contact other forum staff.
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Quote (WPHA) Looking forward to hearing from you. First I need the following Quote (Sunny) please provide the link where the ad redirects you, and a screenshot of the security warning. And the ad banner can be removed, it's a paid service though. I'm not active on the forum anymore. Please contact other forum staff.
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Here are the tracing results. This is a Comcast problem. I can connect with ATT wireless but not Comcast server. I need access via Comcast server. This is the second Comcast interruption. If this cannot be permanently remedied please inform as this is a Homeowners Association website and we need reliable access.
IP address 71.225.103.78 Tracing route to wpha.ucoz.com [213.174.157.134] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.1.1 2 18 ms 31 ms 60 ms c-71-225-96-1.hsd1.pa.comcast.net [71.225.96.1] 3 * * * Request timed out. 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. |
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