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uCoz Community » Additional Services » Account Management » Unable to connect to site
Unable to connect to site
Sunny
Posts: 9296
Reputation: 456

Message # 31 | 10:58 AM 2013-11-07
WPHA, since this is a Comcast problem, uCoz is not responsible for their actions. We are doing all possible to prevent blocking and resolve the problem asap when it occurs. But of course we cannot guarantee anything that depends on Comcast.

From our side everything is working correctly, your website is up and can be accessed from any part of the world.

As for this exact case of blocking, we have already sent a request to Comcast to unblock the server IP.
I'm not active on the forum anymore. Please contact other forum staff.
WPHA
Posts: 12
Reputation: 0

Message # 32 | 1:00 AM 2014-04-19
After all these months, I am now once again unable to connect to my website, wpha.ucoz.com, via Comcast.

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Duncan>tracert wpha.ucoz.com

Tracing route to wpha.ucoz.com [213.174.157.134]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 32 ms 20 ms 13 ms c-71-225-96-1.hsd1.pa.comcast.net [71.225.96.1]

3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * *

Please help.
Sunny
Posts: 9296
Reputation: 456

Message # 33 | 9:54 AM 2014-04-21
WPHA, Comcast is blocking server s104, where your website is hosted. We are working to resolve the issue.
I'm not active on the forum anymore. Please contact other forum staff.
Recap
Posts: 2
Reputation: 0

Message # 34 | 2:02 PM 2014-04-23
It appears that Comcast may be blocking my site as well: mammaangela.ucoz.com

IsItUp.com says the site is up at IP 213.174.157.134, and Anonymouse.org can bring up the page, but I can't get to it from Comcast.
Sunny
Posts: 9296
Reputation: 456

Message # 35 | 7:54 AM 2014-04-24
NLibertusOnline, thank you, I will forward the data to our abuse team, but if we knew the addresses of the websites it would speed up the process.
I'm not active on the forum anymore. Please contact other forum staff.
WPHA
Posts: 12
Reputation: 0

Message # 36 | 9:35 PM 2014-04-26
I received a notice from the ucoz team that my website has been disabled due to inactivity. How can it have any activity when Comcast is blocking the server. I can't even get back on to reactivate it and all I get it is a time out. Please help.
Sunny
Posts: 9296
Reputation: 456

Message # 37 | 8:53 AM 2014-04-28
WPHA, the website http://wpha.ucoz.com/ is active. Or did you mean another website?
I'm not active on the forum anymore. Please contact other forum staff.
Recap
Posts: 2
Reputation: 0

Message # 38 | 4:51 AM 2014-04-30
Comcast is still blocking http://mammaangela.ucoz.com/ . I haven't been able to get to it in many days, and neither have many of the users. Can we please get the site migrated to a different server if Comcast won't stop blocking the current server?
WPHA
Posts: 12
Reputation: 0

Message # 39 | 9:32 PM 2014-05-01
I reactivated on another server using my mobile data access. Comcast is still blocking WPHA.ucoz.com.
uCoz Community » Additional Services » Account Management » Unable to connect to site
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