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How do I turn off the audio?
Heeeeey
Posts: 95
Reputation: 1

Message # 1 | 11:03 PM
Hi,

When I go to my website, an audio recording starts playing. I can't see where it's coming from to turn it off.

How can I disable the audio?

Thanks.

Whisper
Posts: 45
Reputation: 11

Message # 2 | 11:05 PM
Heeeeey, what website? post the link...
Heeeeey
Posts: 95
Reputation: 1

Message # 3 | 7:19 AM
Quote Whisper ()
Heeeeey, what website? post the link...


The link is in my signature: http://thepercolator.ucoz.net

Whisper
Posts: 45
Reputation: 11

Message # 4 | 9:30 AM
no audio record is playing on your website Heeeeey,
Sunny
Posts: 9296
Reputation: 456

Message # 5 | 11:10 AM
Heeeeey, what page do you have the problem on? The home page?
I'm not active on the forum anymore. Please contact other forum staff.
Heeeeey
Posts: 95
Reputation: 1

Message # 6 | 10:10 PM
Quote Sunny ()
Heeeeey, what page do you have the problem on? The home page?


Yes, I have my website set so that it opens with my Blog as the homepage.

It is odd, but when I type the URL on the address bar, I don't hear the audio. Only when I click on the link that's in my favorites folder do I hear it. So, it must have to do with the link.

I'll replace the link in my folder and see if that's the problem.

Thanks.

EDIT: I see what the problem is. I have ads, and when I close the ad, the audio from the ad doesn't turn off.

Post edited by Heeeeey - Tuesday, 2014-02-25, 10:11 PM
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 7 | 3:06 AM
Heeeeey, have you placed these ads on your site at any time? If not I'll need to forward this to our technical team.
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Heeeeey
Posts: 95
Reputation: 1

Message # 8 | 6:02 AM
Quote Paradox ()
Heeeeey, have you placed these ads on your site at any time? If not I'll need to forward this to our technical team.


No, I don't have the paid services, so it's just the ad that pops up when I first go to the site and that comes with the website.

Sunny
Posts: 9296
Reputation: 456

Message # 9 | 1:48 PM
Heeeeey, please provide screenshots of the ads.
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Heeeeey
Posts: 95
Reputation: 1

Message # 10 | 6:32 PM
Quote Sunny ()
Heeeeey, please provide screenshots of the ads.


It appears on the upper right-hand corner.
Attachments: 9667119.png (486.0 Kb)

Post edited by Heeeeey - Wednesday, 2014-02-26, 6:33 PM
Sunny
Posts: 9296
Reputation: 456

Message # 11 | 2:29 PM
Heeeeey, thank you for the provided info, we will look into this issue.
I'm not active on the forum anymore. Please contact other forum staff.
Sunny
Posts: 9296
Reputation: 456

Message # 12 | 2:46 PM
Heeeeey, we made some tests. The sound plays only on mouseover, which does not contradict our rules. If it continues playing after you close the ad block, the problem is most probably in the browser. Try to check it with another browser.
I'm not active on the forum anymore. Please contact other forum staff.
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