uCoz Community » Additional Services » Account Management » Unable To Access Sites (Provider: Comcast)
Unable To Access Sites
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 121 | 5:54 AM
STaTiCShoX, I'll forward this to our technical division. They'll resolve these issues ASAP. smile

mribbiza, this is generally a temporary server error. I haven't encountered it while viewing your site. I'll have our technical division check over it however.

Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Sunny
Posts: 9296
Reputation: 456

Message # 122 | 1:11 PM
mribbiza, your problem has been forwarded to the techs.
I'm not active on the forum anymore. Please contact other forum staff.
mribbiza
Posts: 25
Reputation: 0

Message # 123 | 2:34 PM
Paradox, Sunny thank you for support...
Looking for Peoples (HadeS)
http://wattmt2.ucoz.com
Sunny
Posts: 9296
Reputation: 456

Message # 124 | 2:46 PM
mribbiza, the problem has been fixed already.
I'm not active on the forum anymore. Please contact other forum staff.
bodbreed
Posts: 313
Reputation: 1

Message # 125 | 2:18 PM
I'm not able to connect to my site, but other people can.
Sunny
Posts: 9296
Reputation: 456

Message # 126 | 2:20 PM
XO-Ferg, provide the tracing results. Your website loads for me.
I'm not active on the forum anymore. Please contact other forum staff.
bodbreed
Posts: 313
Reputation: 1

Message # 127 | 2:34 PM
Sunny,

Added (2013-08-20, 8:34 AM)
---------------------------------------------
Sunny,
I can access it now

Attachments: 0560285.png (39.1 Kb)
Post edited by XO-Ferg - Tuesday, 2013-08-20, 2:30 PM
Sunny
Posts: 9296
Reputation: 456

Message # 128 | 2:46 PM
XO-Ferg, it looks like your provider is blocking access. To take the necessary measures we need at least two results, therefore could you ask someone who uses the same ISP to run a traceroute as well?

Upd: Okay, it was probably a temporary problem at your ISP's end.

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mribbiza
Posts: 25
Reputation: 0

Message # 129 | 8:40 PM
Hello...

my site:

http://wattmt2.ucoz.com


"The connection has timed out
The server at wattmt2.ucoz.com is taking too long to respond."

temporaly problem?

Looking for Peoples (HadeS)
http://wattmt2.ucoz.com
Xayaan
Posts: 558
Reputation: 13

Message # 130 | 2:25 PM
mribbiza, your site works fine from my end and it could be a temporary problem. If the problem persists , please attach a tracert result , so that a further analysis can be done.

Best regards.

My Skype : xayan123 | My Twitter : @Officialxayaan
uID : - Zayaan Ibrahim | Need a professional design? Check out my Portfolio
Sunny
Posts: 9296
Reputation: 456

Message # 131 | 11:00 AM
mribbiza, a number of servers, including the one where your website is hosted, were temporarily inaccessible from some network segments: http://forum.ucoz.com/forum/3-14706-1 At the moment your website must be accessible to you.
I'm not active on the forum anymore. Please contact other forum staff.
STaTiCShoX
Posts: 27
Reputation: 0

Message # 132 | 5:57 PM
Hello,

According to users who use Comcast for my website (the-confederation.net), they are still reporting it is unreachable.

Sunny,

I have been paying for uCoz services going on almost a year now. This is has been a constant struggle. I have requested that my website be moved to a different Server (VIA Technical Support) other than s26 so that when Comcast decides to block IP's it won't effect the users that use my website. Technical support has been completely unhelpful and insists that my website works normally for Comcast users even though I provide Tracert results!

I am hoping you can be of more assistance. I would like to keep paying for uCoz services.
STaTiCShoX
Posts: 27
Reputation: 0

Message # 133 | 3:19 PM
Comcast is still blocking my website unfortunately. (the-confederation.net)

Attachments: 5901434.jpg (133.9 Kb)
Post edited by STaTiCShoX - Tuesday, 2013-09-03, 3:24 PM
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 134 | 10:08 AM
STaTiCShoX, I'll forward this to our team and we'll do our best to resolve these issues.
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
STaTiCShoX
Posts: 27
Reputation: 0

Message # 135 | 11:04 PM
Quote
STaTiCShoX, I'll forward this to our team and we'll do our best to resolve these issues.


Paradox, who may I speak to in order to have my site switched to a different server where this won't be an issue?

I don't believe there would be any technical limitations that would prevent this. I have been a Premium subscriber for some time now, don't see why I've not earned my keep biggrin
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