| uCoz Community Additional Services Account Management Unable To Access Sites (Provider: Comcast) |
| Unable To Access Sites |
Sunny,
Added (2013-08-20, 8:34 AM) Attachments:
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Post edited by XO-Ferg - Tuesday, 2013-08-20, 2:30 PM
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XO-Ferg, it looks like your provider is blocking access. To take the necessary measures we need at least two results, therefore could you ask someone who uses the same ISP to run a traceroute as well?
Upd: Okay, it was probably a temporary problem at your ISP's end. I'm not active on the forum anymore. Please contact other forum staff.
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Hello...
my site: http://wattmt2.ucoz.com "The connection has timed out The server at wattmt2.ucoz.com is taking too long to respond." temporaly problem? Looking for Peoples (HadeS)
http://wattmt2.ucoz.com |
mribbiza, your site works fine from my end and it could be a temporary problem. If the problem persists , please attach a tracert result , so that a further analysis can be done.
Best regards. My Skype : xayan123 | My Twitter : @Officialxayaan
uID : - Zayaan Ibrahim | Need a professional design? Check out my Portfolio |
mribbiza, a number of servers, including the one where your website is hosted, were temporarily inaccessible from some network segments: http://forum.ucoz.com/forum/3-14706-1 At the moment your website must be accessible to you.
I'm not active on the forum anymore. Please contact other forum staff.
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Hello,
According to users who use Comcast for my website (the-confederation.net), they are still reporting it is unreachable. Sunny, I have been paying for uCoz services going on almost a year now. This is has been a constant struggle. I have requested that my website be moved to a different Server (VIA Technical Support) other than s26 so that when Comcast decides to block IP's it won't effect the users that use my website. Technical support has been completely unhelpful and insists that my website works normally for Comcast users even though I provide Tracert results! I am hoping you can be of more assistance. I would like to keep paying for uCoz services. |
Comcast is still blocking my website unfortunately. (the-confederation.net)
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Post edited by STaTiCShoX - Tuesday, 2013-09-03, 3:24 PM
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Quote STaTiCShoX, I'll forward this to our team and we'll do our best to resolve these issues. Paradox, who may I speak to in order to have my site switched to a different server where this won't be an issue? I don't believe there would be any technical limitations that would prevent this. I have been a Premium subscriber for some time now, don't see why I've not earned my keep
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Quote (STaTiCShoX) Paradox, who may I speak to in order to have my site switched to a different server where this won't be an issue? I don't believe there would be any technical limitations that would prevent this. I have been a Premium subscriber for some time now, don't see why I've not earned my keep Unfortunately we do not issue transfers unless under extremely specific circumstance. Due to the nature of this issue I don't believe we will be able to meet those. Premium/Free users are both affected by these occurrences, as are the general public as well. This is an issue Comcast need to resolve at their end, unfortunately there is little more we can do to resolve these issues from our end, we are doing our best to meet the requirements Comcast have so that the server is not blocked. I will forward your request along, however, I am unsure of the outcome. Jack of all trades in development, design, strategy.
Working as a Support Engineer. Been here for 13 years and counting. |
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