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| uCoz Community Archives Archive Unable To Access Sites In The USA (Provider: AT&T or Comcast) |
| Unable To Access Sites In The USA |
This thread is a temporary-release thread. (aka will be closed and hidden upon the solution of problems) Please post messages in this thread if your internet provider is AT&T or Comcast and you have been unable to access your site.
When posting messages please provide the following:
Jack of all trades in development, design, strategy.
Working as a Support Engineer. Been here for 13 years and counting. |
I will try this, then update you on it.
Post edited by Bloodyboy450 - Wednesday, 2012-05-09, 9:27 PM
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I am Master4650, I just changed my nickname. Here is my Tracer Results.
Site: http://criminaljustice.do.am Microsoft Windows XP [Version 5.1.2600] © Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\Administrator>tracert criminaljustice.do.am Tracing route to criminaljustice.do.am [193.109.247.57] over a maximum of 30 hops: 1 1 ms <1 ms <1 ms 192.168.1.1 2 23 ms 26 ms 28 ms c-69-138-71-1.hsd1.md.comcast.net [69.138.71.1] 3 * * * Request timed out. 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. Basically what I found out is that Comcast (my provider) is currently blocking Server52. I used a Proxy and I can view my site, and my friends with other provider can view it also. But since Comcast is such a big provider around my area, is there any way you could move my site to another server? Post edited by TakenChance - Thursday, 2012-05-10, 3:09 AM
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TakenChance, your site is hosted on Server 57 not s52. As to moving the site this isn't possible... However it is possible for the provider to unblock the server. As long as you have provided a tracert result we will be able to send these to your provider requesting they un-block the server.
 Bloodyboy450, your two sites are housed on different servers. Your provider is only blocking one of those. The other is still fully accessible. Please provide the tracert results so that we may contact your provider requesting they un-block the server. Jack of all trades in development, design, strategy.
Working as a Support Engineer. Been here for 13 years and counting. |
According to the tracing results we now have, the server IP must be blocked by some network providers. The problem is being analyzed and the corresponding requests will be sent to the providers (if you contact your providers as well, it will only make us solve the problem faster). The server is working in its normal mode and is accessible from most parts of the world.
I'm not active on the forum anymore. Please contact other forum staff.
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Thank You, And I meant s57. Thanks for trying to fix the problem.
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My provider is AT&T, and the site is blocked: http://slimecraft.ucoz.org/
Also, I'm wondering, how come they block these sites? Is there a reason or something? Trace Results: Microsoft Windows [Version 6.1.7601] Copyright © 2009 Microsoft Corporation. All rights reserved. C:\Users\Mark>tracert slimecraft.ucoz.com Tracing route to slimecraft.ucoz.com [193.109.247.162] over a maximum of 30 hops: 1 3 ms 2 ms 3 ms 192.168.1.254 2 31 ms 28 ms 27 ms 99-126-168-2.lightspeed.bcvloh.sbcglobal.net [99 .126.168.2] 3 * * 30 ms 75.25.192.18 4 * 42 ms 37 ms 75.25.192.64 5 * * * Request timed out. 6 27 ms 28 ms 27 ms 12.83.69.25 7 36 ms 35 ms 35 ms cgcil03jt.ip.att.net [12.122.84.53] 8 35 ms 36 ms 38 ms te0-2-0-2.ccr22.ord03.atlas.cogentco.com [154.54 .12.85] 9 38 ms 36 ms 36 ms te0-4-0-1.ccr22.ord01.atlas.cogentco.com [154.54 .6.209] 10 120 ms 119 ms 120 ms te0-3-0-1.ccr22.bos01.atlas.cogentco.com [154.54 .24.57] 11 121 ms 118 ms 120 ms te0-0-0-1.ccr22.lpl01.atlas.cogentco.com [154.54 .42.102] 12 130 ms 133 ms 129 ms te0-1-0-6.mpd22.ams03.atlas.cogentco.com [154.54 .37.101] 13 137 ms 135 ms 137 ms te0-1-0-1.mpd22.fra03.atlas.cogentco.com [130.11 7.0.229] 14 133 ms 135 ms 133 ms te0-0-0-2.ccr21.fra06.atlas.cogentco.com [154.54 .36.65] 15 143 ms 251 ms 249 ms 149.11.20.70 16 375 ms 227 ms 221 ms te4-2-740-altera.spb.citytelecom.ru [217.65.1.22 9] 17 171 ms 169 ms 171 ms te4-1-21-alpha.msk.citytelecom.ru [217.65.1.197] 18 172 ms 170 ms 170 ms te4-4-9-fibius.msk.citytelecom.ru [217.65.1.250] 19 224 ms 170 ms 173 ms dev.ucoz.net [193.109.247.162] Trace complete. C:\Users\Mark> |
Bloodyboy450, according to your tracing results your website must be available for you. And it is hosted by s52, and users have now problems with s57. Please try also tracetcp and post the results: http://forum.ucoz.com/forum/30-2310-14360-16-1229049275
I'm not active on the forum anymore. Please contact other forum staff.
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Bloodyboy450, sorry, I was wrong - your website is on s57. You mistyped the address when tracing it (typed .com instead of .org).
Quote (Bloodyboy450) Also, I'm wondering, how come they block these sites? Is there a reason or something? Not all users follow the rules, sometimes uCoz is used for malicious purposes (spamming, phishing etc.). And because of such websites we sometimes have such problems - our servers get onto spam lists etc. Of course we are trying to settle such issues asap. I'm not active on the forum anymore. Please contact other forum staff.
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Ah, very sorry Sunny! Always use to typing in .com, I should of caught that.
And thanks, for the info, is there any estimates when the server will be removed from the spam list? Thanks. 
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Hi,
I'm not able to access http://ladieschoice.ucoz.com/ from my home network and ISP is Comcast. I can access this site from work. Here's what I get from traceroute: TraceRoute to 193.109.247.57 [ladieschoice.ucoz.com] Hop (ms) (ms) (ms) IP Address Host name 1 0 3 0 8.9.232.73 xe-5-3-0.edge3.dallas1.level3.net 2 6 0 0 4.69.145.126 vlan70.csw2.dallas1.level3.net 3 0 0 1 4.69.151.146 ae-73-73.ebr3.dallas1.level3.net 4 20 20 20 4.69.134.22 ae-7-7.ebr3.atlanta2.level3.net 5 33 35 33 4.69.132.86 ae-2-2.ebr1.washington1.level3.net 6 33 42 33 4.69.134.138 ae-81-81.csw3.washington1.level3.net 7 41 33 41 4.69.134.153 ae-82-82.ebr2.washington1.level3.net 8 115 113 113 4.69.137.49 ae-41-41.ebr2.paris1.level3.net 9 121 121 121 4.69.143.141 ae-47-47.ebr1.frankfurt1.level3.net 10 122 123 125 4.69.140.2 ae-61-61.csw1.frankfurt1.level3.net 11 121 121 121 4.69.154.7 ae-1-60.edge3.frankfurt1.level3.net 12 121 121 121 212.162.40.194 iptriplepla.edge3.frankfurt1.level3.net 13 159 160 159 217.65.1.229 te4-2-740-altera.spb.citytelecom.ru 14 159 159 159 217.65.1.197 te4-1-21-alpha.msk.citytelecom.ru 15 159 159 159 217.65.1.250 te4-4-9-fibius.msk.citytelecom.ru 16 160 159 159 193.109.247.57 s57.ucoz.net Trace complete Any idea what could be causing this issue? Can you please help on this? Thanks |
Bloodyboy450, I'm not sure if we've heard back yet from the providers as I haven't spoken to Sunny yet today. Hopefully they will reply to our requests though and have the server unblocked sometime within the next couple of days, maybe a week.
In all trutht depends on how long the providers take to work things out at their end. anbu, your provider will be blocking the sites server (s57). We are currently in communication with the provider requesting they un-block the server. Jack of all trades in development, design, strategy.
Working as a Support Engineer. Been here for 13 years and counting. |
My website, http://slimecraft.ucoz.org/, is still inaccessible. I'll update you if the status changes.
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Mine site is still down too. ):
Added (2012-05-15, 2:38 PM) |
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