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Unable To Access Sites In The USA
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 1 | 11:29 PM
This thread is a temporary-release thread. (aka will be closed and hidden upon the solution of problems)


Please post messages in this thread if your internet provider is AT&T or Comcast and you have been unable to access your site.

When posting messages please provide the following:

Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Sunny
Posts: 9296
Reputation: 456

Message # 31 | 12:55 PM
TakenChance, glad to hear that happy Could you please provide the new tracing results?
I'm not active on the forum anymore. Please contact other forum staff.
YouDontKnowMe
Posts: 6
Reputation: 0

Message # 32 | 8:44 PM
A friend of mine can't access my site http://ihatework.ucoz.com

His IP is 89.36.208.216
Sunny
Posts: 9296
Reputation: 456

Message # 33 | 9:45 PM
YouDontKnowMe, it looks like it's a Romanian IP. Could you ask your friend to provide the tracing results for your website so that we could analyze the problem?
I'm not active on the forum anymore. Please contact other forum staff.
YouDontKnowMe
Posts: 6
Reputation: 0

Message # 34 | 9:51 PM
He is Romanian. I shall ask him to provide that.
cardinal
Posts: 1
Reputation: 0

Message # 35 | 2:43 AM
I cant access my website in other computer.
My website: cardinalhomes.ucoz.com

Microsoft Windows [Version 6.1.7600]
Copyright © 2009 Microsoft Corporation. All rights reserved.

C:\Users\User>tracert cardinalhome.ucoz.com

Tracing route to cardinalhome.ucoz.com [193.109.247.57]
over a maximum of 30 hops:

1 3 ms 2 ms 3 ms 172.16.10.1
2 5 ms 2 ms 2 ms 172.16.10.2
3 26 ms 1 ms 1 ms 129.36.199.112.dsl.static.eastern-tele.com [112.
199.36.129]
4 107 ms 112 ms 198 ms 172.30.80.205
5 227 ms 136 ms 220 ms 222.128.50.116.corenet.infra.eastern-tele.com [1
16.50.128.222]
6 74 ms 52 ms 85 ms 221.128.50.116.corenet.infra.eastern-tele.com [1
16.50.128.221]
7 12 ms 9 ms 13 ms 25.5.89.120.corenet.eastern-tele.com [120.89.5.2
5]
8 10 ms 7 ms 5 ms ge4-2.mlagw1.corenet.eastern-tele.com [116.50.12
8.2]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Users\User>

Thanks
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 36 | 3:12 AM
cardinal, if your provider is AT&T they are blocking your sites server. We are currently in communication with this provider requesting for the unblocking of the site. There are currently no indications as to when they will do this as they are somewhat difficult to deal with.
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
slim
Posts: 2
Reputation: 0

Message # 37 | 10:40 AM
URL - owningpvm.ucoz.com

Site Server - i dont no

Tracing Results:

Microsoft Windows [Version 6.0.6002]
Copyright © 2006 Microsoft Corporation. All rights reserved.
C:\Users\NWLIYIGY>tracert owningpvm.ucoz.com
Tracing route to owningpvm.ucoz.com [193.109.247.57]
over a maximum of 30 hops:
1 3 ms 1 ms 1 ms dslrouter [192.168.1.254]
2 108 ms 149 ms 28 ms adsl-108-131-72-1.jan.bellsouth.net [108.131.72.
1]
3 78 ms 202 ms 202 ms 70.159.216.54
4 40 ms 38 ms 40 ms 12.81.48.22
5 40 ms 38 ms 38 ms ixc00mia-4-0.bellsouth.net [65.83.237.9]
6 41 ms 37 ms * 12.81.38.70
7 38 ms 39 ms 37 ms 12.81.104.136
8 39 ms 38 ms 39 ms 12.81.24.93
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
C:\Users\NWLIYIGY>
Sunny
Posts: 9296
Reputation: 456

Message # 38 | 12:11 PM
slim, your site server is s57 which is currently being blocked by AT&T. We are trying to settle this issue but with no result yet. I suggest that you contact your Internet provider with this problem as well.
I'm not active on the forum anymore. Please contact other forum staff.
slim
Posts: 2
Reputation: 0

Message # 39 | 8:46 PM
im on the phone with at&t right now about it . and your not kidding they are hard to deal with .

Added (2012-05-23, 2:08 PM)
---------------------------------------------
still on the phone with them and they dont have any idea why its being blocked . and they had me delete my history and that stuff and now i cant even get on to the webtop page to log in to even get to my sites . angry

Added (2012-05-23, 2:46 PM)
---------------------------------------------
i just got off the phone with at&t after being on there for 101mins . and they could not find anything with it they made a tab of it or something . and some 1 higher up is going to look at it they said . it going to 24-72 hrs it can take they said . and after they had me delete my history and that on my computer i can not even get on to the webtop page now . so great this sucks . angry . i hope you guys have more luck with it then i did .

Post edited by slim - Wednesday, 2012-05-23, 8:08 PM
Sunny
Posts: 9296
Reputation: 456

Message # 40 | 10:24 AM
slim, thanks a lot for the info. Yes, we are still trying to get a reaction from AT&T, and if there is none in the nearest time, we will have to change the server IP addresses. Your Webtop is not accessible due to unplanned maintenance works on one of the authorization servers. It will be fixed shortly.
I'm not active on the forum anymore. Please contact other forum staff.
Sunny
Posts: 9296
Reputation: 456

Message # 41 | 1:51 PM
The IP address of Server 57 has been changed to prevent access issues. The new IP address for Server 57 is 193.109.247.157

Users, whose websites are hosted on the server, must be able to access their websites now

I'm not active on the forum anymore. Please contact other forum staff.
Sunny
Posts: 9296
Reputation: 456

Message # 42 | 1:52 PM
Dear users! Are there any changes? Users of s57 - can you access your websites? What about s49 - is it still inaccessible?
I'm not active on the forum anymore. Please contact other forum staff.
jk
Posts: 6
Reputation: 0

Message # 43 | 5:49 PM
Hi,

I'm not able to access http://ladieschoice.ucoz.com/ from my home network and ISP is Comcast.

Tracing route to ladieschoice.ucoz.com [193.109.247.157]
over a maximum of 30 hops:

1 29 ms 28 ms 11 ms 50.136.154.1
2 11 ms 9 ms 9 ms ge-3-17-ur01.fremont.ca.sfba.comcast.net [68.86.
248.205]
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

cry PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Thanks/-
Post edited by jk - Tuesday, 2012-06-05, 0:30 AM
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 44 | 10:35 AM
jk, s57's new IP address was blocked by the provider Comcast last week. We have sent off a request and should hopefully receive a response today or sometime within the next week. wink
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
SLK
Posts: 1
Reputation: 0

Message # 45 | 12:54 PM
Hi
I too am not able to access the ladieschoice.ucoz.com site..
Can you help???
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