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uCoz Community » General Information » First Steps with uCoz » Quarantine, Newly Setup Site
Quarantine, Newly Setup Site
kevin1978
Posts: 6
Reputation: 0

Message # 1 | 9:14 PM
"Unfortunately we cannot remove the quarantine for your web for your website yet because the website lacks content."

This is the message I get when attempting to remove quarantine from my site - mailscan.pro

Now, I've jumped through every hoop I can imagine (described in various places), but the these vague messages and details get me no closer to understanding why removing quarantine is not possible. Is it ever possible? I'm starting to think that, no, it is never possible. Every new message or post I read makes this less clear.

There is zero indication as to what "enough content" means either. A number of blog posts? A certain size of files? Some amount of image files on the server? Number of times a file was edited? How many times the template changed? How much is enough and doesn't that limitation make it just about 100% impossible for someone designing something minimal? What's the logic here? With only one quarantine removal request per seven day period too, coupled with that impossible captcha code, this all feels very disappointing.

If these are the unobtainable lengths you need to go to protect yourselves from actual spam sites, you probably shouldn't attempt to host a legitimate sites at all. Seems like it anyway.

In addition, there is little or no reason I think - through all this - that I'd want to pay for this service with such poor documentation, poor descriptions of errors, lack of support details, and generally a punitive approach to users they need (IE the ones like me that would consider paying if all went well). I'm the kind of user you want, one that wants to support the good work you do.
blogthetech
Posts: 2
Reputation: 0

Message # 2 | 2:59 AM
Same here.
Can't someone just contact support to remove the quarantine?

kevin1978
Posts: 6
Reputation: 0

Message # 3 | 1:34 PM
Seems like UCoz is a ghost town at this point. Ah, finding the strange, empty flickering lights of the fringe, barely-working Internet.
Gromov
Posts: 613
Reputation: 14

Message # 4 | 5:05 PM
kevin1978, blogthetech, if you want your websites to be moved from quarantine you need to contact customer support via the CP. Also, you may check this guide: https://forum.ucoz.com/forum/3-20161-1
kevin1978
Posts: 6
Reputation: 0

Message # 5 | 2:50 AM
For all you folks reading this thread who might have no clue, Gromov just refered to contacting customer support by way of the CP - this is likely the "Control Panel", but he's not going to type all of that out. For us dummies that don't get the Ucoz lingo, we get to the "CP" by adding /panel/?a=cp to our domain. For example: h**p://ucoz.hatesyou.com/panel/?a=cp

But, remember, no deep link to that "contact page" is provided, nor is there any context as far as what Gromov does at Ucoz (if indeed he does work here). "Contact customer support" may simply be a metaphor for "Click the button that did nothing for you ten minutes ago that you can't press again for seven days." Yea, that "Remove Quarantine" button.

Also, he links to the painfully vague, mostly useless, absolutely frustrating non-guide that says (among other condescending things) "We cannot provide a more detailed description of the algorithm." - yep, that's a super-secret like the Coca-Cola formula or eleven herbs and spices. They probably have that "algorithm" hidden under a pile of coffee stained hatemail.

There is no chance, however, that by creating a topic, writing a subject, adding three hundred words to the body and posting it could possibly be construed as me "Contacting support" or "asking for the removal of quarantine" (or even replying with 300 more words, but who's counting). No, because that would be obvious, and that would mean removing quarantine is possible. But, again, all signs are pointing to not.

I'm actually glad I don't know the secret recipe.

Edits: Grammar
Post edited by kevin1978 - Tuesday, 2019-09-17, 9:10 PM
bigblog
JOE-vascript
Posts: 1688
Reputation: 74

Message # 6 | 5:59 PM
kevin1978, you are overreacting

Quote
Newly Setup Site

found your problem

quarantine can be removed when you have actual content in your content modules, default texts are replaced, your website is at least a few weeks old etc etc etc.

Quote kevin1978 ()
we get to the "CP" by adding /panel/?a=cp to our domain

if you've seen the control panel at least once you'd probably realize what CP means in this context. Obviously it stands for Club Penguin.

also adding /admin to your URL or just clicking on the designated link is enough, i don't see what's so confusing here TBH


hey i'm joe and i do not work for the company anymore, sorry for the late replies
icon by ch-chau

I'm still here for some godforsaken reason
kevin1978
Posts: 6
Reputation: 0

Message # 7 | 6:31 PM
bigblog, I get it. You're tired. You're bored. Maybe you hate hate the world.

You are also too lazy to look at my site and see that it actually has content. No matter, the phrase "has content" means nothing because it isn't specific. In fact, all of the "etc, etc , etc" requirements were perhaps written by a 12 year old on Quaaludes. Which is to say, not clearly (because I like to be clear).

Ah well Ucoz is a joke. Ok. Maybe not your fault, so let's not blame you. But, whatever the promise is of this site - it is more like a big, lame joke than something anyone would take seriously (or as you say - overreaact - yea, Ucoz should be so lucky to have me care that much lol).
bigblog
JOE-vascript
Posts: 1688
Reputation: 74

Message # 8 | 6:51 PM
Quote kevin1978 ()
I get it. You're tired. You're bored. Maybe you hate hate the world.

Those are some interesting assumptions.

Quote kevin1978 ()
You are also too lazy to look at my site and see that it actually has content

There is... but I was only giving you some general guidelines that could help if you want your website to get indexed.

Quote kevin1978 ()
means nothing because it isn't specific.

The algorithm is not disclosed publicly and I think it's understandable why. If people knew what the exact requirements are, it would be very easy to abuse these requirements and get malicious websites in the search engines.

Quote kevin1978 ()
In fact, all of the "etc, etc , etc" requirements were perhaps written by a 12 year old on Quaaludes.

You are 100% correct about that. No doubt.

Either way, the easiest way to get the quarantine removed is by purchasing a paid plan. That will remove it automatically and give you other perks too.

And before you go "haha of course you have to pay for that!", keep in mind that this is just the instant way to get rid of the quarantine. If you're a little more patient and nurture your site, the quarantine will leave you alone for free (unlike the ads).

hey i'm joe and i do not work for the company anymore, sorry for the late replies
icon by ch-chau

I'm still here for some godforsaken reason
kevin1978
Posts: 6
Reputation: 0

Message # 9 | 2:32 AM
Quote
And before you go "haha of course you have to pay for that!", keep in mind that this is just the instant way to get rid of the quarantine. If you're a little more patient and nurture your site, the quarantine will leave you alone for free (unlike the ads).


Yes, perhaps your most impressive joke yet. So funny I forgot to laugh. Keep on keepin' on dude.

Added (2019-11-07, 2:57 AM)
---------------------------------------------
Quote
The algorithm is not disclosed publicly and I think it's understandable why.


Not to worry, you guys have no incentive to be clear (or useful). It's cool. It sure doesn't require understanding on my part (if anyone asked, I tell them you guys are idiots, but alas no no cares). What this all boils down to is that what you provide is zero incentive for me to want to host here, zero trust that you know what the fu*k you're doing, and well, just zero clarity as to why you've chosen such a bizarre punitive attitude towards those hosting here. This all probably adds up to less and less people recommending you. Again, that's ok. Carry on the amateur hour, Imma let you finish.

I figured it out in the end by finding the website r-e-m-o-v-a-l option. So long. cool
Post edited by kevin1978 - Thursday, 2019-11-07, 2:58 AM
bigblog
JOE-vascript
Posts: 1688
Reputation: 74

Message # 10 | 4:38 PM
Quote kevin1978 ()
why you've chosen such a bizarre punitive attitude towards those hosting here

You reap what you sow. G'luck!

hey i'm joe and i do not work for the company anymore, sorry for the late replies
icon by ch-chau

I'm still here for some godforsaken reason
uCoz Community » General Information » First Steps with uCoz » Quarantine, Newly Setup Site
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