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| Forum moderator: bigblog |
| uCoz Community » For Webmasters » Custom Solutions » Comments are deleting |
| Comments are deleting |
Berckley, uCoz has an automatic system that removes spam comments, so this could be the reason. If normal comments are being deleted as well, please provide the following info:
- the address of your website, - an example of such comment, - the time when it was posted and deleted. And as Good suggested, check also the permissions of your user groups and make sure that the comments are not deleted by moderators, for example. I'm not active on the forum anymore. Please contact other forum staff.
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Sunny, My site is private and I'm using it for saving my info in Web. I'm only one who comments it and it's some infos in my mother language - Georgian, maybe it's the reason why they're deleting? Is this possible for uCoz to delete comments because it's in Georgian alphabet and uCoz thinks it's spam?
BTW, Can i turn off that automatical system? |
Quote Berckley (  )My site is private and I'm using it for saving my info in Web You can send the data in a private message. Quote Berckley ( )Is this possible for uCoz to delete comments because it's in Georgian alphabet No, comments can't be deleted because of the language they are written in. There are other criteria. Quote Berckley ( )Can i turn off that automatical system? No, you can't. And we cannot even be 100% sure the comments were deleted by the system till you provide the requested data. I'm not active on the forum anymore. Please contact other forum staff.
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Berckley, I'm unable to check anything if you hardly provide any data. I need the website address and the dates when the comments were posted/deleted. You can send the info to me in a private message.
I'm not active on the forum anymore. Please contact other forum staff.
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Quote Sunny ( )Berckley, uCoz has an automatic system that removes spam comments, so this could be the reason. If normal comments are being deleted as well, please provide the following info: - the address of your website, - an example of such comment, - the time when it was posted and deleted. And as Good suggested, check also the permissions of your user groups and make sure that the comments are not deleted by moderators, for example. It seems that a user at my site got 71 comments deleted. I had to activate the 2 last comments that he made http://summerglauwiki.com/index/34-276 I checked the activity log and no moderator or admin at my site have been deleting comments. |
Quote Sunny ( )Fermi, Good, if normal comments are being deleted by the anti-spam filter, please provide examples of such comments. Every time when this user makes a new comment, it becomes inactive and a moderator need activate comment.  Why? I want my friend to be able to make comments without being pre-moderated. I cannot provide examples of deleted comments because they are gone. But I am sure that he did not leave any comments that would be considered as spam. Is it possible to retrieve the deleted comments? Is it possible to turn this spam-filter of? Only registered and approved users can make comments at my site. I only want moderators to be able to delete users comments. Attachments:
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Post edited by Fermi - Monday, 2014-08-18, 8:00 PM
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Fermi, to disable automatic pre-moderation, you can set one of the following options in Control Panel -> Users -> User groups -> Set permissions for all groups:
Disable automatic spam check of posts - will not check posts by the selected groups for spam. Mark posts as not spam automatically - will automatically mark posts of the selected groups as not spam. The system spam filter that deletes spam comments cannot be disabled. It trains itself on the basis of spam/not-spam options that you can see near the comments. For us to be able to restore normal comments that were deleted by mistake you need to provide the following info: - usernames of the users whose comments were deleted; - dates when they were deleted; - where they were deleted from: Guestbook, comments under posts. I'm not active on the forum anymore. Please contact other forum staff.
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Quote Sunny ( )For us to be able to restore normal comments that were deleted by mistake you need to provide the following info: - usernames of the users whose comments were deleted; - dates when they were deleted; - where they were deleted from: Guestbook, comments under posts. The user got all the comments he ever made on the site deleted. I asked him for more information about his previous comments and got this answer: Quote For the record, I have noticed that 73 comments I have made are now gone. I don't know exactly when my comments got erased, but I am trying to recollect where I have posted them. I'll get back to you as soon as I retrace my steps. I notice that the comments he made that I activated before posting in this thread already are gone. Yesterday the comments was visible I even marked those comments as not spam. The username is MattM link to profile page: http://summerglauwiki.com/index/8-276 Last comments that got deleted was today 2014-08-19 and those comments was made under news and videos Video comment: http://summerglauwiki.com/index/8-276 MattM posted a comment after riversfeet saying that Summer got engage and chrisdvanne is answering that comment. He also posted a comment here: http://summerglauwiki.com/news....-11-700 Post edited by Fermi - Tuesday, 2014-08-19, 6:40 PM
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