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uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171

Message # 1 | 3:23 PM
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


LIBertea
Posts: 85
Reputation: 1

Message # 1201 | 6:12 PM
solved!
Post edited by LIBertea - Thursday, 2015-06-25, 6:37 PM
mirko8756
Posts: 1
Reputation: 0

Message # 1202 | 9:40 AM
What to do if i have error 404 on my site?
Eriko
Pokémon Master
Posts: 962
Reputation: 34

Message # 1203 | 10:28 AM
mirko8756, it means that the page you visited doesn't exist. You can't do anything about it. Check the URL for mistakes and try to correct it.
khen
Posts: 475
Reputation: 13

Message # 1204 | 11:27 PM
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 1205 | 6:50 AM
khen, unfortunately your sites server (s103) experienced downtime yesterday due to unforeseen circumstances. The server is now currently operating in normal mode and access has been restored for all users.
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Sunny
Posts: 9296
Reputation: 456

Message # 1206 | 8:18 AM
mirko8756, please provide the URL of your website.
I'm not active on the forum anymore. Please contact other forum staff.
Ed05
Posts: 556
Reputation: 7

Message # 1207 | 2:19 AM
More and more often i se error shown in image atached. Is there a problem with server s104? Since it was down few days ago this problem apear to happening.
Attachments: 7564412.png (54.0 Kb)

!
Sunny
Posts: 9296
Reputation: 456

Message # 1208 | 9:28 AM
Ed05, server s104 is working in its regular mode. Try to run a traceroute if the problem appears again.
I'm not active on the forum anymore. Please contact other forum staff.
qing2834
Posts: 1
Reputation: 0

Message # 1209 | 1:45 AM
cry cry cry
Sunny
Posts: 9296
Reputation: 456

Message # 1210 | 9:13 AM
qing2834, if you have difficulties connecting to a uCoz website, please provide its URL.
I'm not active on the forum anymore. Please contact other forum staff.
Allen2787
Posts: 2
Reputation: 0

Message # 1211 | 5:10 PM
So for the past few days now I've noticed my website and everything I've hotlinked to it are all broken and not working.
About a week ago it went down for a day, came up the next, but then went down later on that day and ever since...
My url is soldier.ucoz.net by the way.
I tried opening it in Google Chrome and it also timed out. Wouldn't load. It gave me a screenshot of when it was last working correctly I think? The 13th of this month to be exact.

I tried a tracert, too. Timed out multiple times. Any ideas? My website is listed under the "My websites" tab on the main page, but the small icon for it is broken, too. The website is just completely unavailable.

Code
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\jesse>tracert soldier.ucoz.net

Tracing route to soldier.ucoz.net [193.109.246.66]
over a maximum of 30 hops:

    1    <1 ms    <1 ms    <1 ms  192.168.0.1
    2    24 ms    27 ms    29 ms  cpe-98-30-178-1.columbus.res.rr.com [98.30.178.1
]
    3     9 ms     7 ms    10 ms  tge7-2.brynoh1901h.midwest.rr.com [184.59.242.16
2]
    4    20 ms    14 ms    23 ms  24.33.160.124
    5    17 ms    15 ms    15 ms  65.29.1.34
    6    26 ms    27 ms    27 ms  bu-ether25.chctilwc00w-bcr00.tbone.rr.com [107.1
4.19.16]
    7    31 ms    30 ms    31 ms  bu-ether11.chcgildt87w-bcr00.tbone.rr.com [66.10
9.6.20]
    8    27 ms    28 ms    25 ms  0.ae4.pr1.chi10.tbone.rr.com [66.109.1.66]
    9    26 ms    25 ms    29 ms  te0-1-0-22.ccr41.ord03.atlas.cogentco.com [154.5
4.11.145]
   10    27 ms    27 ms    28 ms  be2217.ccr42.ord01.atlas.cogentco.com [154.54.24
.205]
   11    34 ms    37 ms    34 ms  be2185.ccr22.cle04.atlas.cogentco.com [154.54.43
.178]
   12    50 ms    42 ms    41 ms  be2597.ccr22.yyz02.atlas.cogentco.com [154.54.31
.90]
   13    48 ms    47 ms    46 ms  be2093.ccr22.ymq02.atlas.cogentco.com [154.54.44
.106]
   14   114 ms   113 ms   114 ms  be2385.ccr22.lpl01.atlas.cogentco.com [154.54.44
.142]
   15   132 ms   131 ms   131 ms  be2183.ccr42.ams03.atlas.cogentco.com [154.54.58
.70]
   16   136 ms   136 ms   136 ms  be2187.ccr42.ham01.atlas.cogentco.com [154.54.74
.126]
   17   144 ms   142 ms   143 ms  be2078.ccr21.prg01.atlas.cogentco.com [130.117.0
.166]
   18   143 ms   143 ms   145 ms  be2089.ccr21.bts01.atlas.cogentco.com [130.117.0
.177]
   19   159 ms   158 ms   159 ms  be2679.rcr21.kbp01.atlas.cogentco.com [130.117.4
8.94]
   20   160 ms   158 ms   160 ms  149.11.94.2
   21   167 ms   168 ms   166 ms  vl-381.rt12.msk.citytelecom.ru [217.65.13.106]
   22     *        *        *     Request timed out.
   23     *        *        *     Request timed out.
   24     *        *        *     Request timed out.
   25     *        *        *     Request timed out.
   26     *        *        *     Request timed out.
   27     *        *
Post edited by Allen2787 - Thursday, 2015-07-16, 5:11 PM
Sunny
Posts: 9296
Reputation: 456

Message # 1212 | 1:18 PM
Allen2787, server s16 where you website is hosted was under a DDoS attack that could cause load difficulties. As of this moment the DDoS has stopped, so you should not have any problems accessing your website.
I'm not active on the forum anymore. Please contact other forum staff.
Allen2787
Posts: 2
Reputation: 0

Message # 1213 | 11:26 PM
Oh, jesus. Well I'm glad it's working again. Uhhh...thanks! tongue
Ed05
Posts: 556
Reputation: 7

Message # 1214 | 1:25 PM
omg ,s104. works again
Attachments: 7552422.jpg (61.8 Kb)

!
Post edited by Ed05 - Monday, 2015-07-27, 6:17 PM
kankukong
Posts: 95
Reputation: 0

Message # 1215 | 5:45 AM
Sunny,
at the moment, my site is can not load
sad
server 57
please help me

Added (2015-07-28, 5:45 AM)
---------------------------------------------
ping
S57
s48
s66
.....
is down

pls help me fix it

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