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uCoz Community » Additional Services » Domain Transfer » I can't transfer my domain from domain.ucoz.com to namecheap
I can't transfer my domain from domain.ucoz.com to namecheap
Eriko
Pokémon Master
Posts: 958
Reputation: 33

Message # 1 | 2:14 AM
I'm stuck at this part.
"Transfer in progress for kuru-anime.com. Transfer approval email was sent to the admin contact, please approve the transfer. Resend Authorization Email"



Is my e-mail the admin contact? If so, I can't see their message. I've tried resending the authorization email over and over again.

Or is the admin contact somewhere in domain.ucoz.com?
Post edited by Eriko - Sunday, 2014-10-19, 2:15 AM
Paradox
Posts: 3276
Reputation: 145

Message # 2 | 5:22 AM
Eriko, the admin contact will be uCoz. It's the domain service administrator, in most cases you own the domain, but you're not the administrator. It can generally take up to 72 hours for domain providers to transfer domains. smile
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Eriko
Pokémon Master
Posts: 958
Reputation: 33

Message # 3 | 10:35 AM
Paradox, so they're manually checking for domain transfers? :O
Paradox
Posts: 3276
Reputation: 145

Message # 4 | 11:45 AM
Eriko, every provider has a tendency to process domain transfers manually for the most part. I don't understand the intricacies but it's predominantly due to registrar compliance. smile
Developer, Designer, Communicator.
Been here for 6 years and counting.
Visit me at alexmoloney.me.
Eriko
Pokémon Master
Posts: 958
Reputation: 33

Message # 5 | 5:15 AM
It's still not transferred.
Sunny
Posts: 9296
Reputation: 456

Message # 6 | 9:24 AM
Quote Eriko ()
Is my e-mail the admin contact?


Yes, it is your email. The one specified in the domain whois info.

I'm not active on the forum anymore. Please contact other forum staff.
Eriko
Pokémon Master
Posts: 958
Reputation: 33

Message # 7 | 9:40 AM
email on the whois of domain.ucoz.com?
or email on the whois of namecheap?
Paradox
Posts: 3276
Reputation: 145

Message # 8 | 9:51 AM
Eriko, I'm assuming Sunny means the email you entered when you registered kuru-anime.com.

I was basing my prior advice off what I know of other providers so apologies for sending you on a wild goose chase there. smile

Developer, Designer, Communicator.
Been here for 6 years and counting.
Visit me at alexmoloney.me.
Eriko
Pokémon Master
Posts: 958
Reputation: 33

Message # 9 | 11:49 AM
so I checked the administrative contact of my kuru-anime.com domain and the one specified there is my e-mail. why am I not receiving the confirmation on my e-mail. D: My domain is almost expired on domain.ucoz.com. :|
Sunny
Posts: 9296
Reputation: 456

Message # 10 | 12:47 PM
Eriko, did you check spam?
I'm not active on the forum anymore. Please contact other forum staff.
Eriko
Pokémon Master
Posts: 958
Reputation: 33

Message # 11 | 12:50 PM
I got a message. I contacted customer support and here's the message.

Quote
----------------------------------------------------------------------
Namecheap.com - Domain Transfer Information
Your action is required for transfer of: kuru-anime.com
Date: 10/21/2014 7:31:47 AM
----------------------------------------------------------------------

Dear Bos Eriko,

This notice is to inform you that your domain transfer was cancelled
due to the domain being locked at the current registrar..

Please release the "Registrar Lock" either by using their online interface
or sending your registrar an e-mail to release the lock for transfer.

The details of the domain are provided below.

Domain Name: kuru-anime.com
Transferred for : 1 year(s)

Once you have released the lock, you can click on the link below to
resubmit the transfer order.

LINKHERE

If you don't release the lock and resubmit the order, the transfer
will not proceed. Please resubmit the order after releasing the lock
as soon as possible.

Sincerely,
Namecheap Team
LINKHERE


What is the lock, anyway? Is it the WhoisProtect?
Sunny
Posts: 9296
Reputation: 456

Message # 12 | 2:35 PM
Eriko, the domain has been unlocked. You should be able to transfer it now.
I'm not active on the forum anymore. Please contact other forum staff.
Eriko
Pokémon Master
Posts: 958
Reputation: 33

Message # 13 | 0:51 AM
Sunny, thanks. I'll try once more.
Eriko
Pokémon Master
Posts: 958
Reputation: 33

Message # 14 | 8:05 AM
Quote
Once the transfer is confirmed the losing registrar has 5 days to release the domain. But you may contact your registrar and ask whether they can release the domain sooner. If everything is okay, the domain is released and added to your account.


My domain on domain.ucoz.com will expire tomorrow and the transfer is still not complete. Namecheap said that I should wait 5 calendar days and it's already passed that. So yeah... can I ask for it to be released sooner? surprised I have no idea what will happen if my domain on domain.ucoz.com expire before I can transfer it to namecheap. cry
Post edited by Eriko - Monday, 2014-10-27, 8:07 AM
Sunny
Posts: 9296
Reputation: 456

Message # 15 | 2:48 PM
Eriko, please ask Namecheap to provide more info as to what exactly is wrong.
I'm not active on the forum anymore. Please contact other forum staff.
uCoz Community » Additional Services » Domain Transfer » I can't transfer my domain from domain.ucoz.com to namecheap
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