uCoz Community » Additional Services » Account Management » Site not found and other troubles (access problems)
Site not found and other troubles
Sunny
Posts: 9296
Reputation: 456

Message # 1 | 12:48 PM
1. If a website can be loaded at least from one computer, then the problem is not with the uCoz system.
What is to be done? - Direct attention to your ISP.

2. If a group of websites does not load, the administration is aware and is fixing it.
What is to be done? - Wait.

3. If all but you can enter the website, then your IP is temporarily blocked because it belongs to the same network segment as the hacker's, who is attacking the server. After the attack is over the blocking will be disabled. Duration of the attack is known to the hacker only.

4. If you have just attached a domain you should wait 24 hours on the average.

5. If your website opens in one browser but doesn't open in another, then the problem is in the browser or firewall settings.


We do not inform users about unscheduled maintenance (emergency) works. In this case accept our apologies for temporarily inconvenience.


"Requested site is not registered at uCoz Web Service SITE NOT FOUND"


It means that the website with such address has never been registered at uCoz. So you have made a mistake when typing the address.


SITE NOT FOUND

The website "website_address" is disabled due to inactivity and will be deleted in several days. Restoration instructions have been sent to the registration e-mail of the website owner.

The website is disabled, because it was considered inactive. It means that no one visited the website for 40 days. An automatic notification was sent to the e-mail address of the website owner. Follow the restoration instructions there and activate your website. It needs to be done not later than 15 days after the website was disabled.

If the e-mail address of the website owner isn't confirmed, the automatic notification is not sent. If you use Yahoo as your e-mail provider, there are poor chances of receiving restoration instructions.

What should I do if I haven't received a message with the restoration link?


The message could be regarded as spam, and as a result could get into Spam/Junk folder of the e-mail service you use or could be deleted.
Please check the contents of the Spam folder, and if the message is not there contact the support service of your e-mail provider. You are the one who is their customer and you can influence the quality of their work and the correctness of mail delivery.
If you can't find this message – contact uCoz Technical Support. If you have other websites, you may contact Technical Support service via Control Panel of your active website.


What kind of message to uCoz Technical Support service should I write, if I want my website to be restored?


Do not forget to provide your website address.


SITE NOT FOUND
The requested site "site_address" is not registered at uCoz Web Service


It means that the website has been deleted and the restoration link is not active any more.


«Account is blocked»


The owner of the website who wants to recover the account should remove the reasons why the website was blocked (They are always specified in the message about blocking). And then inform the uCoz Abuse Service about it. Use this form here: http://www.ucoz.com/abuse/


What kind of message to uCoz Abuse Service should I write, in case my website is blocked?


Be sure to provide the address of your website. Specify the approximate date of blocking. Be as specific as possible, when asking questions or requesting something.

I'm not active on the forum anymore. Please contact other forum staff.
Babu0610
Posts: 1
Reputation: 0

Message # 196 | 8:30 AM
My [website] domain also suddenly removed but my cp pannel details not deleted then i login into my cpanel there is no site.
i don't know how it deleted.

Then the same url i got it and designed new site as well as.

thanks
Babu Natesan

Natashko
Posts: 3366
Reputation: 171

Message # 197 | 8:40 AM
Babu0610, I am not sure I understand you. Your website http://thinamoruthuli.ucoz.com/ works fine. If you referred to some other website, please provide its name for us to be able to check it.
freethus
Posts: 3
Reputation: 0

Message # 198 | 3:46 AM
SITE NOT FOUND
The website "fxusa.ucoz.com" is disabled due to inactivity and will be deleted in several days.
Restoration instructions has been sent to the registration e-mail of the website owner.

Please help

I NEVER GOT ANY RESTORATION INSTRUCTIONS !!!!

leffe
Posts: 11
Reputation: 0

Message # 199 | 4:25 AM
freethus Make sure you check your bulk email as your email provider could take it as spam and move it there automatically. I assume that the disabling of a site and the email forwarding for this situation is done automatically by the system (at least this happens for most providers I know of..) so there is no possibility you did not get an email.. If you did not check your email for some time, make sure you looked through all unread emails you have, even try searching for "ucoz" or something in your mail box. If you still can't see no email about this and are positive that no email was sent to you, I suggest contacting the tech support.
Post edited by leffe - Monday, 2011-05-02, 4:26 AM
Jan
Posts: 301
Reputation: 19

Message # 200 | 5:55 AM
freethus, be sure that you checked "junk folder" in your e-mail.
freethus
Posts: 3
Reputation: 0

Message # 201 | 5:37 AM
Thank you for the reply. But I never got anything in email . NO RESTORATION INSTRUCTIONS !!! Please help. Reutrn that website to work. Thanks!!!
Natashko
Posts: 3366
Reputation: 171

Message # 202 | 1:46 PM
freethus, you need to contact Technical support service with such issues. They help much quicker, because community forum moderators and helpers do not have enough power to restore your websites.
Your website was disabled for inactivity. Please see: http://faq.ucoz.com/#15
Please check the contents of the Spam folder, and if the message is not there contact the support service of your e-mail provider to find out the reasons why the message was not delivered.
Your website has been restored manually. Please next time do it yourself, look after your website and e-mail box.
fxsystems
Posts: 11
Reputation: -2

Message # 203 | 8:41 PM
SITE NOT FOUND
The website "fxusa.ucoz.com" is disabled due to inactivity and will be deleted in several days.
Restoration instructions has been sent to the registration e-mail of the website owner.

Please help

I NEVER GOT ANY RESTORATION INSTRUCTIONS !!!! And Never get anything in EMAIL. PLEASE HELP AGAIN !!!!

Blazer
Posts: 310
Reputation: 25

Message # 204 | 6:43 AM
fxsystems, check your inbox , junk folder or spam.
If i helped you + My Reputation and Give me an Award.
Jan
Posts: 301
Reputation: 19

Message # 205 | 6:48 AM
fxsystems, contact with tech support.
CP - Help - Technical support

you need to show them that you are owner of mentioned site.


Natashko
Posts: 3366
Reputation: 171

Message # 206 | 12:40 PM
fxsystems, Your website was disabled for inactivity. Please see: http://faq.ucoz.com/#15 Your website has been restored manually. Please next time do it yourself, look after your website and e-mail box. And remember, such problems should be forwarded to uCoz Technical support service. Forum moderators and helpers are not empowered to help you with it.
Raptor94
Posts: 1
Reputation: 0

Message # 207 | 7:07 PM
Natashko,

Hi i haved my website http://www.crimestudios.ucoz.com deactivated for inactivity , and or i didn't received an email or deleted by mistake . How can i reactivated please?
Thanks in advance.

Natashko
Posts: 3366
Reputation: 171

Message # 208 | 9:59 AM
Raptor94, Your website has been restored manually. Please next time do it yourself, look after your website and e-mail box.
fxsystems
Posts: 11
Reputation: -2

Message # 209 | 8:19 PM
SITE NOT FOUND
The website "fxusa.ucoz.com" is disabled due to inactivity and will be deleted in several days.
Restoration instructions has been sent to the registration e-mail of the website owner.

PLEASE HELP !!!!
Blazer
Posts: 310
Reputation: 25

Message # 210 | 8:27 PM
fxsystems, check your INBOX - JUNK folder or SPAM , if you didnt find the restoration instructions , contact Technical support . CP - Help - Technical support .
If i helped you + My Reputation and Give me an Award.
uCoz Community » Additional Services » Account Management » Site not found and other troubles (access problems)
Search: