uCoz Community » Additional Services » Account Management » Site not found and other troubles (access problems)
Site not found and other troubles
Sunny
Posts: 9296
Reputation: 456

Message # 1 | 12:48 PM
1. If a website can be loaded at least from one computer, then the problem is not with the uCoz system.
What is to be done? - Direct attention to your ISP.

2. If a group of websites does not load, the administration is aware and is fixing it.
What is to be done? - Wait.

3. If all but you can enter the website, then your IP is temporarily blocked because it belongs to the same network segment as the hacker's, who is attacking the server. After the attack is over the blocking will be disabled. Duration of the attack is known to the hacker only.

4. If you have just attached a domain you should wait 24 hours on the average.

5. If your website opens in one browser but doesn't open in another, then the problem is in the browser or firewall settings.


We do not inform users about unscheduled maintenance (emergency) works. In this case accept our apologies for temporarily inconvenience.


"Requested site is not registered at uCoz Web Service SITE NOT FOUND"


It means that the website with such address has never been registered at uCoz. So you have made a mistake when typing the address.


SITE NOT FOUND

The website "website_address" is disabled due to inactivity and will be deleted in several days. Restoration instructions have been sent to the registration e-mail of the website owner.

The website is disabled, because it was considered inactive. It means that no one visited the website for 40 days. An automatic notification was sent to the e-mail address of the website owner. Follow the restoration instructions there and activate your website. It needs to be done not later than 15 days after the website was disabled.

If the e-mail address of the website owner isn't confirmed, the automatic notification is not sent. If you use Yahoo as your e-mail provider, there are poor chances of receiving restoration instructions.

What should I do if I haven't received a message with the restoration link?


The message could be regarded as spam, and as a result could get into Spam/Junk folder of the e-mail service you use or could be deleted.
Please check the contents of the Spam folder, and if the message is not there contact the support service of your e-mail provider. You are the one who is their customer and you can influence the quality of their work and the correctness of mail delivery.
If you can't find this message – contact uCoz Technical Support. If you have other websites, you may contact Technical Support service via Control Panel of your active website.


What kind of message to uCoz Technical Support service should I write, if I want my website to be restored?


Do not forget to provide your website address.


SITE NOT FOUND
The requested site "site_address" is not registered at uCoz Web Service


It means that the website has been deleted and the restoration link is not active any more.


«Account is blocked»


The owner of the website who wants to recover the account should remove the reasons why the website was blocked (They are always specified in the message about blocking). And then inform the uCoz Abuse Service about it. Use this form here: http://www.ucoz.com/abuse/


What kind of message to uCoz Abuse Service should I write, in case my website is blocked?


Be sure to provide the address of your website. Specify the approximate date of blocking. Be as specific as possible, when asking questions or requesting something.

I'm not active on the forum anymore. Please contact other forum staff.
Helpinghand
Posts: 37
Reputation: 0

Message # 256 | 2:54 AM
Pls.help..im not success to solve this,My site one user tell me .his account not working,show"Any activity for your account is temporarily blocked"but im cheak not block his account my site.im change to other group but same.
tell me How to solve this.!
Post edited by Helpinghand - Wednesday, 2011-08-31, 3:22 AM
Natashko
Posts: 3366
Reputation: 171

Message # 257 | 9:46 AM
Helpinghand, first you need to learn to post your messages in the proper thread.
Second of all, try to use search before asking questions. Please read these 2 threads carefully: http://forum.ucoz.com/forum/9-2577-1#11545 and http://forum.ucoz.com/forum/31-13761-1#79120 They might be very helpful.
If nothing helps, provide the website URL as well as the link to this user's profile or his nickname, so we will check.
Most probably you have reproofed him and blocked his activity for a certain period of time. To unblock this go to this user's profile->reproof->select "decrease reproofs level (unblock)"
fxsystems
Posts: 11
Reputation: -2

Message # 258 | 4:26 AM
SITE NOT FOUND
The website "fxusa.ucoz.com" is disabled due to inactivity and will be deleted in several days.
Restoration instructions has been sent to the registration e-mail of the website owner.

Please help

I NEVER GOT ANY RESTORATION INSTRUCTIONS !!!! And Never get anything in EMAIL. PLEASE HELP AGAIN !!!
fil
Posts: 4
Reputation: 0

Message # 259 | 8:55 AM
SITE NOT FOUND
The website "purboii.ucoz.com" is disabled due to inactivity and will be deleted in several days.
Restoration instructions has been sent to the registration e-mail of the website owner.

please help me to restore my account. I didnt receive any e-mails coming from ucoz hope you can help my coz I need to restore back my account , thank you very much!
Blazer
Posts: 310
Reputation: 25

Message # 260 | 2:49 PM
fil, check your INBOX - JUNK folder or SPAM , if you didnt find the restoration instructions , contact Technical support . CP - Help - Technical support .
If i helped you + My Reputation and Give me an Award.
fil
Posts: 4
Reputation: 0

Message # 261 | 2:59 PM
i didn't found anything already checked it sir, please help I badly need my website to be restored sad

BTW, how can I contact technical support? sorry I'm newbie here..
Post edited by fil - Monday, 2011-09-26, 3:01 PM
Blazer
Posts: 310
Reputation: 25

Message # 262 | 3:07 PM
fil, Go to your website control panel then in the admin bar click on help then on Technical Support.
If i helped you + My Reputation and Give me an Award.
fil
Posts: 4
Reputation: 0

Message # 263 | 3:16 PM
sir as I reported I can't access my website coz it was disabled.
look at this.

SITE NOT FOUND
The website "purboii.ucoz.com" is disabled due to inactivity and will be deleted in several days.
Restoration instructions has been sent to the registration e-mail of the website owner.
Blazer
Posts: 310
Reputation: 25

Message # 264 | 3:27 PM
fil, Contact them here.
If i helped you + My Reputation and Give me an Award.
fil
Posts: 4
Reputation: 0

Message # 265 | 3:35 PM
Blazer, thanks sir, I already sent an message hope they will respond. smile
lilu
Posts: 70
Reputation: 6

Message # 266 | 3:41 PM
fil, your website has been activated smile
Zevoxa
Posts: 237
Reputation: 4

Message # 267 | 2:54 AM
I have to many junk sites on my uNet account, you know projects/ideas that never got finished.
I was going to delete them but I can't access the Control Panel cause the site has been disabled.
It says there is a email sent to me to recover it, but there is no email?
Don't say "Contact tech support" cause I can't if it wont let me in to the control panels -_____-

I would prefer if you called me ErraticFox. ^_^
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 268 | 3:22 AM
Poptart, you can contact Technical Support without having access to the control panel through the uCoz main site. As for the email messages check your spam folder as well as it is sometimes sent there.

Hope this helps, happy

Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Zevoxa
Posts: 237
Reputation: 4

Message # 269 | 3:48 AM
Paradox, how would I contact them?
Plus, I don't think Gmail has a spam box o.o

I would prefer if you called me ErraticFox. ^_^
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 270 | 3:50 AM
Poptart, GMail does have a spam box. If it doesn't siplay click more near the tags section and they should appear. As for contacting Technical Support when you click on the Contact Us link it allows you to contact them. These messages are set as a lower priority than regular messages but they are generally dealt with within the same time-frame as the others. smile

Hope this helps, happy

Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
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